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Rated 4.2 out of 5 by 198 reviewers.
Rated 5.0 out of 5.0 by Quiet, comfortable, great location In town for family event. Hotel was clean, comfortable and quiet. Location convenient to nearby attractions. Lobby was nice gathering place for family. Staff friendly and helpful. August 5, 2013
Rated 3.0 out of 5.0 by Rooms were quiet & clean The rooms were fine. The bath room stool would not quit running unless you jiggled the handle just right. I informed the desk @ check out. Also when we returned for the evening due to wedding celebrations the parking lot was full. We had to use public parking ramp & that cost us a parking fee of $6.00 to leave the next morning. July 26, 2013
Rated 5.0 out of 5.0 by Clean rooms. Comfortable beds. Good water pressure The room was somewhat crowded with furniture but over all clean and comfortable. thank you HI Cost of room reasonable. Parking ramp well lit and convenient. July 26, 2013
Rated 5.0 out of 5.0 by Great Place & Great People I love staying at this hotel. The staff is great. The location & facilities are good as well. They almost always accommodate my Platinum status upgrade to a suite, which I really appreciate. Looking forward to my next IA trip. July 24, 2013
Rated 5.0 out of 5.0 by Wonderful Midwest friendliness We loved our stay at your hotel. The manager was very hands-on. The shuttle was geared for the needs of the customer, rather than hard-and-fast hours. The Midwest friendliness was apparent in ALL staff: reception, shuttle driver, housekeepers, manager. Everything was clean and comfortable as I've come to expect from each Holiday Inn stay that we've experienced. This particular Holiday Inn stood out because of the manager. Thank you! July 20, 2013
Rated 3.0 out of 5.0 by AC too cold, and poor parking The room was okay except for the air conditioner. It should have an energy saving auto switch. The only two options were on or off. Even on the low setting, it was way too cold. We shut it off, then the room got too hot, so we had to turn it back on. Could have made our own ice cubes. Also, there is an issue with parking. It is too crowded. Lastly, the swimming pool is way too small, for that many people. July 19, 2013
Rated 5.0 out of 5.0 by Quiet and restfull Nice and close to our casino. A very relaxing sleep. July 16, 2013
Rated 3.0 out of 5.0 by Tired Property Like many Holiday Inns, it's tired. Carpet is worn, wallpaper is hanging, old desk chair, etc. I believe they're renovating but I saw no evidence of it (no workers). July 16, 2013
Rated 5.0 out of 5.0 by Comfortable Stay Found stay to be very good. Staff was very courteous and helpful. Room was clean and bed comfortable. Food was fine. Good location for getting around. Hotel is a great assest to downtown area and I would recommend the place to anyone. July 14, 2013
Rated 5.0 out of 5.0 5 STAR QUALITY STAY !!!! We enjoyed our stay at the at the Dubuque Holiday Inn. The shuttle service was wonderful. The rooms were neat and clean. We ate supper and breakfast at the hotel, the meals were good. The staff was fantastic. They helped direct us to fine dinning and attractions in the area. Best of all were quick to respond and mail items that we left behind. WE WILL BE BACK!! Thanks for a wonderful weekend. July 12, 2013
Rated 1.0 out of 5.0 by Horrible Experience * Checking in and out of the hotel were the best parts of our stay. * We ate in the restaurant and our waitress acted like we were inconveniencing her by being there. She was like that with all of her guests. * We went to the pool and it was so cold it was hard to even get used to the water. Everyone that came in when we were in there said the same thing. * Our bathroom smelled like it was cleaned with a dirty towel not with any kind of cleaner. * The room next to ours was having a party, so we tried calling the front desk to complain but our phone wasn't working so we had to go down there. Someone did come up to that room and tell them to quiet down. They did for about 5 minutes and then started up again. Someone came back up about 30 minutes later and then they finally were quiet since it was almost 3 AM. July 12, 2013
Rated 4.0 out of 5.0 by Dubuque Holiday Inn Nice place. I'd recommend it. Good restaurant, banquet facilities, parking, etc. July 5, 2013
Rated 5.0 out of 5.0 by Quite and relaxing I really enjoyed my stay, at check in I was greeted by a friendly staff and acknowledged as a being Priority Club member with a coupon for a free drink. My room fit my profile, clean and very relaxing. I will stay at this Holiday Inn Dubuque/Galena again. I would recommend this Hotel to colleagues and friends. July 2, 2013
Rated 5.0 out of 5.0 by Great place to stay! We were there on June 23rd, 2013. The late afternoon front desk girl was so friendly and helpful, also the young woman that was the van driver, was outstanding! Will most definately be back. Beds were so confortable also! July 1, 2013
Rated 5.0 out of 5.0 by My home away from home I visit family here every summer, and always stay at the Holiday Inn. it's a perfect location for me and I make good use of the pool, spa, gym, business center, bar and restaurant. Sometimes weddings put parking at a premium, but I always manage to find a spot eventually. June 29, 2013
Rated 5.0 out of 5.0 by A Must Stay This Property is ideally located in the heart of Downtown. The staff here treat you like you are the only people staying there. Jason and Connie in the Restaurant/Bar are consumate professionals who wait on your every need. You can't go wrong staying here June 29, 2013
Rated 5.0 out of 5.0 by Very Friendly Staff! We had a great experience. The staff at the front desk and the bartender were exceptionally warm and friendly! The close proximity to "things to do" was great and within walking distance. The parking lots could be a bit of a problem, but all in all a great experience! We would reccommend this place to others. June 25, 2013
Rated 5.0 out of 5.0 by Great experience and great service Stayed during a business trip and I would recommend because of the great service. June 25, 2013
Rated 4.0 out of 5.0 by Older but pretty standard Pretty standard Holiday Inn. Facility is older but most everything has been renovated recently (except for the hallways). Room was on the fourth floor and very quiet; I never noticed any sort of noise while in my room. Room was clean. I discovered there was no refrigerator in my room, which was a slight bummer. It was my fault for not checking before making the reservation but it really should be standard in every room these days. The rate for the room with two queens was rather high, especially compared to other hotels in town. I guess that's the price to be able to stay in the heart of Downtown. Overall, it was a fine stay. Stay here if you really want to be downtown at a full-service hotel, otherwise there are cheaper options across town. June 21, 2013
Rated 5.0 out of 5.0 by Great management and staff I stayed at this hotel during a business trip and it was a great experience. June 21, 2013
Rated 5.0 out of 5.0 by Great weekend visit! Decided to take my 82 year old Mom on a weekend get away. The front desk was extremely accommodating and changed our room to the first floor to save her some walking. The shuttle around town was convenient and timely. Did not have to worry about driving! The breakfast was worth every penny. Great location and great staff! Thank you Holiday Inn for making a short stay very pleasant. June 14, 2013
Rated 5.0 out of 5.0 by Du bu que the only place to stay Friendly, Famliy considerate, the New lobby and amenities are tastefully done. The elegance of the hotel has remained in the hearts of the employees. The best place to stay in Dubuque. June 14, 2013
Rated 5.0 out of 5.0 by great service I stayed while in on business and the service was spectacular, I would highly recommend. June 10, 2013
Rated 5.0 out of 5.0 by Great management and service I stayed at this hotel for two weeks while in town on business and it was a great experience because of the staff and management and I highly recommend it. June 10, 2013
Rated 4.0 out of 5.0 by Great deal My husband and I were in town for a family reunion and needed a place to crash just for one night. The staff was very helpful and friendly. The room was nice and comfortable. The only disappointment was the breakfast buffet. I would encourage guests to order off the menu as the buffet was priced a little high for what was available. June 10, 2013
Rated 5.0 out of 5.0 by Exercise room Overall, the hotel is a nice property. The only problem I had was in the exercise room where the wall tv did not have the Fox News Channel which was on the room lineup. Also, the treadmills, which seemed to be new Lifestyle, had individual TV's on them that didn't seem to be connected. Other than that, the hotel was very nice. June 9, 2013
Rated 5.0 out of 5.0 by Comfortable and clean room the room was very clean. The bed and pillows were fabulous. The managers reception for happy hour was a very nice touch and enjoyable. All the employees that I came in contact with from the front desk to the restaurant to housekeeping to van driver were very hospitable and courteous. They are definitely doing things right. June 6, 2013
Rated 5.0 out of 5.0 by Excellent service, Caring Staff I have visited this hotel 3 times in the past 2.5 months, a very pleasurable experience. Staff is excellent and outstanding service, highly recommend. June 5, 2013
Rated 1.0 out of 5.0 by no hottub The hot tub was empty when we checked in and at 9pm it was not warm yet. June 4, 2013
Rated 5.0 out of 5.0 by Awesome hotel Will definitely be back? Great value for the money. May 20, 2013
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