Rated 4.4 out of 5 by 154
Rated 5.0 out of 5.0 by parentsofthebride GREAT stay!
This hotel is everything you want it to be. Comfortable beds, clean, great food, great indoor pool, very accomodating. We forgot a couple bathroom items which were provided to us upon request at the desk. My parents arrived before their room was ready, they were provided a 'key' to our room, at my request, so they could at least relax while they waited, and we were notified when the room was ready! The only problem I had was slight, the manager wasn't real personable, didn't look at me when we spoke and made me feel unimportant, but he ran a tight ship.
June 14, 2013
Rated 5.0 out of 5.0 by Grace411 Great Place To Stay!
My 13 year old son & I are from Chicago, we stayed at the hotel for a baseball weekend tournament.
Everything about our stay was wonderful.
The room was very clean and very comfortable beds.
The pool hours were great for him & not to mention how I got to relax in the hot tub.
Breakfast was delicious, alot to chose from compared to other hotels we have stayed in.
Overall this hotel is an A++ in my book!
June 14, 2013
Rated 2.0 out of 5.0 by mepost The Crabby Inn Keeper
When I booked the reservation, I asked if we could check in early to change our clothes because we were attending a wedding. The operator put in a note and said no problem. We explained this at check in and were told the rooms would not be ready until around 2:00 or possibly check in at 3:00 even though many of them were already vacant and clean. On top of that, this most unpleasant check in clerk charged me twice for the same rooms. The pool area is very small and extremely noisy and the chlorine level is toxic. If sleep is your only priority, this hotel is fine. Otherwise, go down the road a bit.
May 18, 2013
Rated 3.0 out of 5.0 by JAFT Short Stay
The staff were very friendly. We could hear our neighbors talking through the walls. Far from things to do in town.
May 12, 2013
Rated 5.0 out of 5.0 by Lucky4 holiday inn express dubuque ia
THE STAY WAS VERY RELAXING, ROOM WAS VERY CLEAN, WE ENJOYED THE COFFEE AVAILABLE ANYTIME. THE BREAKFAST HAD A VARIETY OF FOOD, EVERYTHING WAS ALWASY WIPED CLEAN AND ALWAYS RESTOCKED. WOULD RETURN
May 6, 2013
Rated 2.0 out of 5.0 by jiminkc Sleepless in Dubuque
A/C unit in nearby room was shaking so badly it sounded like a jackhammer. It literally shook my desk.
Finally got to sleep and the TV turns on by itself at 1 AM. I turn it off and 10 minutes later it turns on again. Repeat the cycle one more time and I unplugged the stupid thing.
I'm sure this was an 'unusual' set of events, but a good hotel would not have an A/C that shakes like this. If they did they would shut down the room until it was fixed.
May 3, 2013
Rated 5.0 out of 5.0 by Hlbdogdayz Great stay
My crew and I spent our first of many stays at this facility last week. The hot tub was great for the guys after a hard days work. The evening clerk was very friendly and accommodating with answering our questions and recommending area restaurants. The hot breakfast gets us off to a good start in the morning. Rooms were nice and clean.
April 6, 2013
Rated 4.0 out of 5.0 by me2u2 workout ares
corperatewide I would like to see an upgrade with the excercise equipment, the treadmills are little beat up and some weights would be nice but I understand space available
April 2, 2013
Rated 5.0 out of 5.0 by Gerry70 Overall Experience
Reserved 3 rooms for one night stay. Due to bad weather and poor travel conditions, needed to stay extra night. No hassles - staff was very accomodating. Appreciated in-house breakfast and ability to relax in break area. Grandson enjoyed the pool.
Overall experience was excellent . Will plan to stay again.
March 3, 2013
Rated 4.0 out of 5.0 by Bonnieroo Handicap room
It would be very helpful if the room was more handicap friendly.
You need a magnifier to read the tv listing card.
The door opens so hard a weak person can't pull it open fron the inside. This is a safety issue and all hotels have the same issue.
February 24, 2013
Rated 2.0 out of 5.0 by George65 Spider bites & hot tub broken
Spider bites in room. Hot tub broken, mgr. would not have it fixed for long weekend o
February 24, 2013
Rated 4.0 out of 5.0 by K9Trainer Mostly Good
This is a great hotel in a grest location. The only downside was the bed, it was soft and sagging on each side. I finally figured out mid-way through the night the center was pretty good.
February 20, 2013
Rated 3.0 out of 5.0 by LouC Lou Corkery
Nice staff not greeted by name or as platinum member so consiquently not offered an upgrade. I watched as the next person was by the other clerk and did receive an upgrade to a suite.
February 6, 2013
Rated 5.0 out of 5.0 by Jeff1020 Comfortable Stay, Great Location, Great Staff
My family stayed for the annual Winter Games in January 2013. Considering the hotel was fully booked with skiers, wrestlers and swimmers the front desk was enjoyable and very professional.
Room was well maintained with a clock/alarm that I could actually work. How refreshing.
The restaurant across the street, Courside, had great food and beverages.
I would stay here again.
February 2, 2013
Rated 5.0 out of 5.0 by Duck4163 Nice hotel
Very comfotable and clean. Nice and friendly staff.
February 1, 2013
Rated 5.0 out of 5.0 by mjross19 Nice location, nice facility
The staff was helpful and like previous stays the hotel is clean and comfortable.
January 17, 2013
Rated 5.0 out of 5.0 by Desperado657585 Perfect for a quick business trip
Clean room, easy location, and fair price. Highly recommended.
December 18, 2012
Rated 5.0 out of 5.0 by RexM Dubuque-West Holiday Inn Express
I have stayed at the Dubuque-West Holiday Inn Express several times since it opened. When we lived in Dubuque my family and I often would stay there when we were having "stay out of the house" activities such as the annual home carpet cleaning. Every stay provided a nice, comfortable, clean room and a friendly staff. I still travel to Dubuque and plan to book rooms at the Holiday West on every visit.
December 10, 2012
Rated 5.0 out of 5.0 by BEANIE12 Great stay
Travel for business a lot. Love staying at this hotel!
November 24, 2012
Rated 5.0 out of 5.0 by shoker nice and clean place
great service at front counter. good place to spend the week at.
November 21, 2012
Rated 5.0 out of 5.0 by toolguy2012 Excellent Choice
This is a great hotel! I travel non stop thru the midwest and this is a true gem in Dubuque area. The staff is excellent, rooms are great and the beds, well i wish i had one of these beds at home!!
November 21, 2012
Rated 3.0 out of 5.0 by Jud40 Room perfect but had anoying noise that came and went.
Had anoying noise that came and went all night that seemed no one could figure out. The front desk adjusted the price which helped but need to find out the problem for future guests.
November 8, 2012
Rated 4.0 out of 5.0 by GrannyStitch2 Comfy bed and room and great service.
We come to visit relatives in the Dubuque area at least three times a year. Your hotel is easy to get to and close to everything that we want to see. The pool is wonderful and clean. The staff is willing to help with anything.
November 4, 2012
Rated 2.0 out of 5.0 by tuckersdad paper thin walls
Paper thin walls, could hear the people next door carry on a normal conversation. Ventilation system did not work well. Have a child attending College there, make many overnight trips there, will not be staying there again. WAY overpriced for quality. I am a Priority Rewards member, but will stay elsewhere.
October 25, 2012
Rated 4.0 out of 5.0 by steelrails elevator
need to get vacuums that you are able to get the corner and floor board areas, the elevator was dusty and dirty in these areas, as well as the hall ways and room.
October 21, 2012
Rated 4.0 out of 5.0 by JMLG Overall a good stay
While staying at the Holiday Inn Express, we had an overall good experience. A few negatives were the leftover hand towel that was thrown over the shower, clearly used but not taken/washed by the staff. Also, when calling down to the main desk for a wine opener, we had to go get it ourselves. Besides these 2 minor incidents, the stay was good.
October 13, 2012