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Rated 4.4 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by Three Night Stay Excellent accommodations for a reasonable price. I have stayed there before and will do so again. August 14, 2013
Rated 2.0 out of 5.0 by Horrible Rooms The pillows and the mattress were really uncomfortable and the AC makes more noise than an old train. It was impossible for me or my wife to rest at night. I would not recommend this hotel to anybody. August 14, 2013
Rated 4.0 out of 5.0 by Great service from all of the staff The staff was great checking in, dinning and checking out. I am now thinking of an excuse to come back up to the area so I can stay in this hotel. August 13, 2013
Rated 5.0 out of 5.0 by Outstanding room with excellent service. I would recommend to everyone, and would stay here again. August 12, 2013
Rated 1.0 out of 5.0 by Observation I've always gotten a great service at this location, unfortunately this time I had a not so pleasant situation. That night I called to order a pot of coffee, the person in Spanish told me what I knew" there's coffee in the room ! I answered that I knew but I wanted a pot of coffee, to which he told me oh, really is that I will have to make it now cause ww don't have and ... That's when I asked again Are you going to bring me a pot of coffee or not! Do tell other languages speaking people not to cross The line getting confuse that we are all the same I expected a better service than the one received. August 4, 2013
Rated 5.0 out of 5.0 by Nice hotel Nice hotel, exactly what we've come to expect from Holiday Inns across the country. Well maintained and the beds are very comfortable. However, I did not realize this was NOT a Holiday Inn Express when I booked our room and had expected a continental breakfast which is standard as far as I know with Holiday Inn Expresses. The next morning we discovered the error when we went to breakfast and had to pay $12.95 for the buffet and extra for coffee or tea. I'd booked on a govt. rate and we did get 3 breakfast coupons, but...there were two of us so one had to pay for the breakfast each morning. Figure that one out. I'd also booked this hotel because it had a separate restaurant, O'Malley's, where you could go have dinner and a glass of wine in the evening. Unfortunately, the wine was $8 a glass, the service was terrible and the food not that great either. Had there been any place closer to go for a nightcap, we'd have been there after the first night. I'd recommend the hotel, but I wouldn't pay that much for the same menu every morning and I certainly would NOT recommend O'Malley's. August 4, 2013
Rated 2.0 out of 5.0 by Disappointing Room We stayed here a few years ago and it was really nice, especially since they had upgraded us for free. This stay was far different. First of all, I was disappointed to find that we had no fridge. I assumed that the king executive suite would have this, buy i guess I am just too accustom to having a mini-fridge in hotel rooms. This really isn't a big deal, but my wife had leftovers from dinner that we wanted to save. Second, the floor felt sticky. I had to wash my feet before bed to get the grossness off. Third, there was a dripping sound that started about an hour after we went to bed. When I finally got up to investigate, I found that the air conditioner was dripping water onto the floor. When I put a cut on the floor to catch the dripping, I found that my feet were sticky again. This was where the sticky floor was originating and obviously a recurring problem to cause the floor to be that way. Other than these things, the room was very average. I didn't use the pool or eat the breakfast so I will not speak to them. August 3, 2013
Rated 4.0 out of 5.0 by experiance my overall experience was good maid service could of been better. we found candy wrappers under the furniture when we got in. the maids did not leave enough surplies for the amount of people in the room I had to find a maids cart in the hall to refill the toilet paper in our room . and they never vacuumed the room . also there was a traveling sports team at the hotel which the children and adults were very rude to other guest and disrespectful of the facilities. not listening to the life guard on duty and getting into his face about the rules put in place for everyones safty. August 2, 2013
Rated 2.0 out of 5.0 by It does the job It does the job, nothing extraordinary. Staff are helpful and do their job well. My disappointment with this hotel, which clearly targets low budget travellers, is the lack of self-service laundry facilities. Also the complimentary shuttle which is advertized does not really exists since "we have only one driver". August 1, 2013
Rated 5.0 out of 5.0 by Great visit I stay at this hotel regularly. The staff is always helpful and takes care of any issues quickly. The rooms are just a bit dated, but clean and all the "stuff" works like AC, refrigerators, microwaves, etc. I have lots of options -- but I stay her by choice -- due to the overall value... July 29, 2013
Rated 4.0 out of 5.0 by Close to perfect This facility Has just about everything you would need. It has a very large pool for a hotel and a whirlpool along with a large workout facility. The bar/restaurant is more like a sports bar more than an Irish pub but it has a good atmosphere and good bar food. I have three main beefs with the hotel. One is there is no Wi-Fi available in the pool area. It would be nice to use iPad while sitting around relaxing. Two, there are no electrical outlets convenient to the bed area so you can recharge your phone or your iPad. It would be nice to have something like the charging station I see At other hotel chains. And three, I have stayed at a number of Holiday Inn locations including this one and I always request extra pillows in my online reservation and never get them. Other than those pet peeves, I like the Dulles facility very much. I would recommend it for travelers and tourist. July 26, 2013
Rated 5.0 out of 5.0 by Never been more comfortable I make it a point to stay here when I can. To me this is a destination that I enjoy as much as where I am going. The rooms are well appointed and the staff is amazingly kind and courteous. The restaurant O'Malley's has a wide variety of menu items from which to choose. All of them are well prepared from the NY strip down to the appetizers. You have got to try the Shepard's Pie, a delectable dish you can't find elsewhere. I hope my fellow travelers will enjoy this property as much as I have. July 21, 2013
Rated 5.0 out of 5.0 by Conference site Although the location was far from DC proper the facility more than made up for the location. The room was clean, comfortably furnished and very quiet even with 300 students in attendance. Our buffet breakfast each morning was delicious and the staff very friendly. We ate supper once at the second restaurant and found it very good as well. The front desk staff were very helpful and the on-site gift shop very well stocked. The students were fed well and the conference facilities more than adequate. Thanks. July 20, 2013
Rated 5.0 out of 5.0 by Great Staff As we all know travel can be stressful. The staff at the Holiday Inn go out of their way to make sure their guests have everything they need. All this is done with cheerfulness and respect. I was greeted with smiles and all my questions were answered. A great big thank you to the staff for making my stay so enjoyable. The rooms were very clean and comfortable. The restaurant is also very good. July 11, 2013
Rated 5.0 out of 5.0 by Nice and Quiet room Great to catch up on needed rest from a long trip Great location and free shuttle service to airport every 30 minutes is a huge plus. July 9, 2013
Rated 4.0 out of 5.0 by Great Customer Service, Easy checkin and out Awesome Customer service ...only compliants would be local calls at 75 per call and complimentary breakfast. July 9, 2013
Rated 4.0 out of 5.0 by Exceeded Expectation On a business trip - this hotel exceeded our expectations and the value was fantastic. The front desk was able to provide very early morning shuttle service. Definitely recommend this hotel and will stay here again. July 7, 2013
Rated 4.0 out of 5.0 by Great overnight stay if flying out of Dulles We have used this Holiday Inn several times when we fly out of Dulles. The rooms are clean and comfortable. With O'Malley's on site, we can have a relaxing dinner without the hassle of driving somewhere. And the airport shuttle is always on time. We will continue to use this Holiday Inn. The only thing I did not appreciate is the price hike during the week. July 4, 2013
Rated 4.0 out of 5.0 by only for one night I stayed in the Holiday Inn Dulles Airport only one night, on my Trip to NY State. In case I started very early, I heven't tested the breakfast, but the staff was very friendly and the room was nice and comfortable. June 16, 2013
Rated 5.0 out of 5.0 by Great service. Great bed We wish we had known that the shuttle only goes to the airport door not to Airline gates. We had a hard time finding Virgin America especially since we had our luggage with us. It took us an hour to get to our gate. June 3, 2013
Rated 3.0 out of 5.0 by Large full service property near airport Located in industrial commercial zone. Full service larger property. Staff very unattentive and not service minded. For example, empty no busy restaurant, expect to wait 15-30 minutes without any acknowledgement or assistance. Rooms comfortable but totally nonbusiness friendly. No extension cords. Night stands 2-3 feet from bed, can't reach lights, clock, phone, etc without getting out. Internet was fast. May 27, 2013
Rated 5.0 out of 5.0 by Comfortable bed, and quiet. We had a good meal and spent a very comfortable night before an early wake- up to catch the on time shuttle. May 24, 2013
Rated 5.0 out of 5.0 by Everything was woderful Everything was wonderful. Great hotel, highly recommend! May 23, 2013
Rated 5.0 out of 5.0 Comfortable room I got an upgrade to a suite. The room was comfortable! May 22, 2013
Rated 4.0 out of 5.0 by Convenient and good value Near airport with convenient shuttle. Staff are friendly and rooms are clean. We just had the one night but enjoyed the bar and the breakfast although service at breakfast was wanting. The air conditioner in the room could not be controlled. May 20, 2013
Rated 5.0 out of 5.0 by Excellent staff Staff was very courteous and approachable. The hotel was a distance from shopping and difficult to get to. A typical airport hotel surroundings. May 8, 2013
Rated 5.0 out of 5.0 by Great Service The Front Desk staff is so friendly and helpful. Travel is so stressful and it is so nice to be greeted with smiles and fast service. My room was very clean and comfortable. Thank you! I would highly recommend the Holiday Inn Dulles. May 6, 2013
Rated 4.0 out of 5.0 by Great service Front desk person (Kathy) was very helpful and friendly. May 3, 2013
Rated 5.0 out of 5.0 by Pub Dining on Property My husband and I ended our vacation of 2 weeks by returning to Dulles to fly out the next day. Holiday Inn Dulles graciously allowed a slightly early check-in . We then returned our rental car to the airport and got an immediate pickup and return to the hotel. The room was very comfortable and the hotel is equipped with a gym, laundry and gift shop. We appreciated the pub which is part of the property. We were tired and it was nice to get a good meal without having to go far. The staff was friendly and the ride to the airport was on time the next morning. I would say, be prepared. Unlike most of our stays with Holiday Inn, breakfasts here and in Baltimore were $5.00. Given the amount these two hotels charge it seems like a small thing to throw in a breakfast. May 1, 2013
Rated 5.0 out of 5.0 by Not sure what to expect from an "airport hotel" We usually stay at Holiday Inn Express, but the Dulles Airport Holiday Inn was pet friendly and the right price, so we gave it a go. We were so pleased with our decision. It was located near the airport, but not under the flight line and plenty of restaurants nearby. The staff was great and the hotel was updated nicely. We really enjoyed our stay here and would happily stay here again. April 27, 2013
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