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Rated 4.4 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by A Good Nights sleep This was one of the best stays for me at a IHG location. will stay at this hotel the next time in town. July 21, 2014
Rated 5.0 out of 5.0 by Friendly staff and great value The staff was professional, hotel very clean, breakfast was wonderful, and the value was a bonus! Travel to tournaments in the area 3-4 times a year and will use this hotel from now on. July 13, 2014
Rated 5.0 out of 5.0 by Small town charm in Big city ATL! This hotel was a little piece of quiet from the rush of Atlanta. Just 15 minutes from MARTA stations to travel to downtown, it was convenient but uncluttered. Rooms were very clean and property well kept up. Close to Sugarloaf Mills Mall with many restaurants and shopping! Service was excellent and really great cost for being so near Metro Area. July 11, 2014
Rated 4.0 out of 5.0 by My stay The hotel appearance was nice. The billing system is not good. They add in extra charges of $25.00 dollars a day for incidentals which was not disclosed before hand,final billing charges have not cleared as of July 10th. Food prices were high and mattress was too soft. July 10, 2014
Rated 5.0 out of 5.0 by Great Visit Excellent hotel. Breakfast was a bit expensive for items served, but otherwise great facility. July 8, 2014
Rated 5.0 out of 5.0 by Great Stay I love the Hub concept, and stay at this location when I'm in the area. The bar is adequately stocked. The food selection is good, and the food itself it tasty. July 6, 2014
Rated 5.0 out of 5.0 by Buniness Trip This is a great hotel with a very good staff. A little hard to find the enterance, no sign on the road. July 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. yes, very comfortable beds and pillows. always had enough towels. The breakfast was great and the severs are wonderful. second year staying and will stay again. the pool was a little to small for our group, but they dealt with it . lol July 3, 2014
Rated 5.0 out of 5.0 by A nice getaway near Atlanta The staff made this stay great. From check-in to check-out the consistent courtesy and helpfulness were beyond compare. The room needed remodeling however. June 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good staff O didn't eat the food but it sure smelled good and it was hot fresh off the grill so next time I will be sure to try it out. I loved the in side pool it was the best ! June 25, 2014
Rated 5.0 out of 5.0 by Only one little problem Hotel very nice and a good value for the area. We were comfortable and felt safe. Only problem was trying to find the hotel. Could see the sign at the top of the building but no signs on the ground to direct you to the correct drive off the street. Had to make two passes before I successfully found the correct drive. Guessing there must be a very strict sign ordinance. June 18, 2014
Rated 5.0 out of 5.0 by What I expect This is the second time we've stayed at this hotel in the last few months. The rooms are clean. Bed was clean. Nice television. The staff was friendly and courteous. We did not eat at the restaurant this time so I can't comment on the food. It's a nice hotel and what I expect when I pay money to stay somewhere. If the need for a room in that part of Atlanta comes up again, we'd be perfectly happy to stay there again. June 18, 2014
Rated 4.0 out of 5.0 by Nice room, but water-saving overdone Had a comfortable stay, with great customer service. The water was so slow in the sink, it took way too long to rinse the shave cream off. Come on… give us some water pressure! The shower water was fine, but not the sink. Staff on duty apologized and offered rewards points for the inconvenience. Everything else was great. June 16, 2014
Rated 5.0 out of 5.0 by Great location I enjoyed my stay at this location. Clean room and the staff was very professional. June 15, 2014
Rated 5.0 out of 5.0 by Holiday IIN-Gwinnett Center Location I had an execellent stay. I'd easily come for anothe stay June 10, 2014
Rated 5.0 out of 5.0 by Great experience This was one the nicest and friendliest Holiday Inns that I have stayed in. June 9, 2014
Rated 5.0 out of 5.0 by Good Great place to stay for the money. I enjoyed all of the great things this place had to offer and that's what made it a nice place to stay. June 3, 2014
Rated 5.0 out of 5.0 by Great Service I stay here every time I am in Atlanta. I have always had great service and as a Platinum Member I am greeted and thanked from the Staff as supposed to. Great Hotel and Location May 21, 2014
Rated 5.0 out of 5.0 by Great Place My company sends me here from time to time and I am always pleased with the accommodations. May 12, 2014
Rated 5.0 out of 5.0 by Sibley's Thoughts... My stay was excellent! Thank you so very much. My next stay will be in the Gwinnett Center again. I am truly looking forward to my next stay. April 23, 2014
Rated 2.0 out of 5.0 by Smoking room We do the reservation for not smoking room and the smell for this room was uwful... The staff excuse was " this room is in transition" overall we dont like it!!! February 27, 2014
Rated 5.0 out of 5.0 by Excellent Stay for one night Have stayed here quite a few nights before for just a one day stay to relax after. February 12, 2014
Rated 5.0 out of 5.0 by Welcome "Home" A very good experience from arrival to departure. Thanks to the staff for making it "user-friendly" and extremely pleasant. February 8, 2014
Rated 5.0 out of 5.0 by Stay for golf tournament Stayed at hotel for convenient location. Nice room. Good breakfast. Everything as expected. Would like golf channel on tv. February 5, 2014
Rated 5.0 out of 5.0 by SERVICE AFTER THE CRAZY SNOW DAY It took me 6 hours to go 22 miles that night once I was in Atlanta. I reached the hotel at 2AM. They kept my room. There was not a hotel to be had within 50 miles of Atlanta by 6PM. I was fortunate to book a room let alone end up at this Holiday Inn. I noticed the staff that checked me in at 2 am were still up working at 10am because their peers were not able to make it to work. After all the craziness that went on that evening, the staff was still courteous with smiles and great attitudes! Definitely would stay again, great job!!!! February 2, 2014
Rated 5.0 out of 5.0 by awesome staff The front desk staff was very accommodating room was was clean. Just felt like home February 1, 2014
Rated 4.0 out of 5.0 by Great Breakfast, perfect for events at Gwinnett Arena Breakfast was very good - hot breakfast with everything - pancakes, eggs, sausage, bacon and all the continental breakfast items as well. Staff keeps your coffee filled, very attentive. Biggest plus was the convenience to Gwinnett Arena. They have a shuttle but you can walk. We took the shuttle due to the cold and it was perfect, dropped us at the front door to the Arena. The only negative was that it was expensive compared to surrounding hotels, but our rate included breakfast. I do not know what breakfast charge is though. February 1, 2014
Rated 5.0 out of 5.0 by Great Staff Staff was very informative and helped me check out early due to trip changes. No fuss, and no issues, no drama. Good Job Staff! January 26, 2014
Rated 1.0 out of 5.0 by Worst experience 45 minute wait to check in! One person at the front desk on a busy Friday night...ridiculous! A manager walked up to the front desk, saw all the people waiting and walked away. We finally got our room, went to the 2nd floor and there was someone IN OUR ROOM! And the key let us in!! Back downstairs for a different apology. Front desk said "try this room". Went to dinner, came back, keys didn't work again! Next day...guess what!? Keys don't work! Worst experience in a hotel ever. We brought food to our room from breakfast, the cleaning ladies left the dirty plates on our table! The only positive moment of our trip was Sam at breakfast. He was so friendly and helpful. When checking out, I was offered a coffee for my experience' REALLY?!?! January 15, 2014
Rated 5.0 out of 5.0 by A Real Winner I spend about half of my nights in hotels. When a property and staff stand out from the crowd, it makes me happy. From the moment I walked in the lobby until the time I drove off the lot, I felt welcomed and wanted at the Holiday Inn Gwinnett Center. I chose this hotel because a last minute change of plans had me spending Saturday night in the Atlanta area. Saw there was a hockey game at the Gwinnett Center, so I booked a room at the Holiday Inn. Was a great choice! Loved the fact I could walk to and from the game. The rooms were great. Check in/out was a breeze. Got back from the game in time to have a snack and drink at the lobby bar. All in all, a great time. One of the few that stands out among the 150-200 nights I'm in a hotel annually. January 15, 2014
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