Rated 3.8 out of 5 by 320
Rated 5.0 out of 5.0 by dagwood9269 Hospital visit
very helpful staff for our unexpected stay at the Holiday Inn, will stay there again if we are in the Duluth area for any reason.
July 28, 2014
Rated 5.0 out of 5.0 by Aidan5000 Excellent staff
Good location. Ample free parking. Staff very friendly and quick to respond to any requests or issues.
Would stay again if visiting Duluth.
July 27, 2014
Rated 4.0 out of 5.0 by Frustrated by survy. Way Waste of time
Very long survey and expect nothing to be done. I took the long survey a couple of times and nothing changed.
Found the air and heating very erratic.
July 25, 2014
Rated 4.0 out of 5.0 by Lester H Downtime in Duluth
Needed a quiet comfortable place to stay for a few days while visiting Duluth and this fit the bill perfectly. Room was very clean and the bed comfortable. Front desk staff was excellent.
Getting to the hotel and negotiating the parking garage for check in can be time consuming. And the downtown Duluth area is not the greatest at night. But I had no problems.
Overall, I had a great stay.
July 25, 2014
Rated 4.0 out of 5.0 by ethiopia9 2 bedroom suite worked great.
Our grandkids loved the kiddie pool...We took the trolley down to Canal Park..Was so convenient right outside the front door..We enjoyed our stay in the 2 bedroom suite,worked perfect for my family.
July 24, 2014
Rated 1.0 out of 5.0 by WingsFan EXTREMELY NOISY FROM THE POOL
We were very disappointed with our stay. They gave us a suite one level up from the pool and you heard screaming kids all evening until they shut the pool at 10:30pm. We complained the first night and were told they were completely sold out. We complained again on the third night and their solution was to offer us breakfast, which we declined. We could not relax in our room and spent the evenings we were at the hotel in the lobby. I did a prepaid room and was not even allowed to cancel and change hotels. Very disappointed in the entire stay! Felt we should have been offered a refund on at least part of our stay since we couldn't even enjoy our room.
July 23, 2014
Rated 5.0 out of 5.0 by Caryl1205 Great service, great room!
I would recommend this hotel. But first make sure you are a IHG rewards member! They make sure to take care of their members and we sure got that when we stayed!
I didn't want to pay more for a lake view room but when I booked I asked to be upgraded if the rooms were available , and sure enough we got lucky! The view of the lake is beautiful!
Also when you book make sure you're up on floors 7 and above. Because 7 and up need a key, levels 6 and lower essentially anyone can get to those levels. Yes, even people not stating there if they enter from the holiday center.. And travel in the elevators.
We did not take the decc tunnels, but they're are a cool thing to offer! And will use them next time we stay!
July 22, 2014
Rated 1.0 out of 5.0 by Hotel Nightmare poor hotel
Cleaning crew and security issues need a great deal of attention.
July 21, 2014