Rated 4.2 out of 5 by 810
Rated 5.0 out of 5.0 by Ben's Papa Comfortable room and great customer Service
We enjoyed our one night stay. Check in was easy as well as check out. Beds were comfortable and the room was neat and cozy. Very convenient location.
June 19, 2016
Rated 5.0 out of 5.0 by Cyndi E Comfortable rooms and great staff
From reservations to check out the entire staff was very helpful and friendly. The rooms were good sized with space to relax instead of feeling cramped. We regularly took advantage of the great pool/hot tub/sauna area and the workout room. After a long day on the road this area was the perfect way to unwind and relax. Since the hotel is downtown it is very centrally located to many great things to do in Duluth. We will definitely stay in this hotel again.
June 18, 2016
Rated 1.0 out of 5.0 by Lyle62 Rudely awakened when staff opened our door for another guest
Was rudely awakened when hotel staff opened our door for another guest that the front desk had assigned to our room after we already checked in. I don't know if this is human error or a issue with their computers but I had the exact same experience last month at the Holiday Inn in Cedar Rapids IA. Needed to be up the next morning @ 4:30 and after being woken up at 11, was unable to fall back to sleep and as a result only able to get a couple hours of sleep. Unacceptable!
June 11, 2016
Rated 5.0 out of 5.0 by kahuna33811 Great stay
Was there much longer than we first though. Very nice great people.
June 10, 2016
Rated 5.0 out of 5.0 by Jason4654 Great location and great place for kids
Pool area with game room and wading pool were appreciated by the kids and the pools themselves were warm and pleasant. The sauna was a big plus. We will definitely stay again.
June 10, 2016
Rated 5.0 out of 5.0 by Dopplebocker1 Great Pool
We really liked the pools here (both of them), our daughter and grandson had a great time!
We were there for a wedding and relaxation.
June 9, 2016
Rated 5.0 out of 5.0 by Lucy! Enjoyed our stay.
The hotel was connected to the skywalk which was a plus. Staff was pleasant and helpful. We ate at two of the restaurants and the food/service were very good.
June 7, 2016
Rated 3.0 out of 5.0 by 421mission location
location downtown is great thet ,free parking and a shuttle service convenient. I wouldn't recommend a rm. near the pool unless you are going to be the one at 8:00 till 10:00 using it and making all the noise. Which stirs up the chlorine smell so if you don't mind......the hotel per say doesn't have a restaurant but connected to a mall which has places to eat..
June 6, 2016