Rated 3.0 out of 5.0 by tessiejo avoid rooms by pool
Checked into an almost full hotel. Not told hotel under construction when I made the reservation. Given room by pool. Screaming children, no sound insulation.Constant loud noise until 10:30 pm. Hallways under construction -- no carpeting, bare cement. 10 minute wait for elevator. People walking down 8 flights because of no elevators. Not enough staff to check people in.
May 17, 2013
Rated 5.0 out of 5.0 by NatureGirl Great Location!
I enjoyed my stay at the Holiday Inn. The location was great as it provided easy access to Canal Park via the skywalk system. The parking was great too - free! I would recommend this location to anyone. There were shops within the Holiday Inn Complex/Skywalk as well providing easy dining options - sit down or grab and go. I would have liked to see a lower rate, but for the ease of access and free parking I can't complain too much.
May 17, 2013
Rated 4.0 out of 5.0 by Nanner Duluth Holiday Inn
Overall this hotel is great, there will always be little things that come up but the staff always covers it in a timely manner.
May 17, 2013
Rated 4.0 out of 5.0 by theblueewe Stay at Hotel
The Hotel is being remodeled, but we ended up with the pain old
I hope next time to get a remodeled one. The Service is excellent
we like the location. Will come back again.
May 14, 2013
Rated 5.0 out of 5.0 by supermex Great staff and great service.
Even though the power was out when I arrived on May 2, 2013. The whole staff made it seem more like a adventure instead of a inconvience. Bravo!!
May 9, 2013
Rated 4.0 out of 5.0 by TravellingGrandparents Ideal location for skyway use
We had to make several changes to our reservation as the date came near. Spoke with different desk agents each time. Kara remembered speaking with us when we arrived and our resevation was exactly what was promised after several changes! Bravo! Our grandaughter was participating in a dance competition; the walkway was very convenient due to weather . We have stayed at this location before , but never used skyway sytem as much. It was very convenient.
On site affiliated restaurants seemed not to be ready for the full house it was and the food quality and options were lacking something.
Staff was service orientated and seemed happy to be there!
May 4, 2013
Rated 3.0 out of 5.0 by bdp6407 Room, service, pool.
The King Suite was a good room with plenty of space for us. The problem is that it was right off the pool. Loud til kids went to bed and strong chlorine smell.
Asked for a shower chair for my husband - 1st night - 3 calls. No response. 2nd night - called 2x's - didn't call back. The manager gave Holiday dollars for the first night, but no call, apology, or anything else for the 2nd night.
Under construction - wasn't bothered at all by that.
Good location to the Civic Center.
May 3, 2013
Rated 5.0 out of 5.0 by Robin86 Best Hotel Staff Ever
We have never been treated better. The room accomodations were lovely. The hotel well maintained and much of it newly renovated. Overall we had a fantastic experience and hope to return again.
April 23, 2013