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Rated 3.9 out of 5 by 339 reviewers.
Rated 5.0 out of 5.0 by Only Place to Stay in Downtown Duluth! Best place to stay in downtown Duluth! Great location, amazing staff, updated and clean! August 15, 2014
Rated 5.0 out of 5.0 by Clean Clean and comfortable staff was friendly and helpful. August 15, 2014
Rated 2.0 out of 5.0 by room rate error As A long time priority member, 35 years in Priority IHB club, and seasoned traveler, I am very frustrated and offended that the rate quoted to me via national reservation Hoiday Inn system was NOT honored upon check in at hotel. The hotel manager, Jason, advised me that no record of the rate was listed with my reservation #, and I had to prove that the rate was quoted correctly. I had a reservation number but not a hard copy of the reservation, and I consider the hotel/staff incompetent and insulting that I had to verify the rate already confirmed by Hol Inn. I did have to go online, creating additional inconvenience and loss of my personal vacation time to locate the email and generate a hard copy of the quoted rate, an $80. difference for a 2 night stay. Only then, was the correct rate honored. Apologies were made and an added discount was offered. We still chose not to stay the added night, another inconvenience, and would choose other hotels in the Duluth, Mn area next time. August 14, 2014
Rated 4.0 out of 5.0 by Parking and elevator The parking ramp was interesting to say the least. It took a day to figure it all our and the elevator system was confusing. We only stayed one night so by the time we left we had it all figured out. lol August 13, 2014
Rated 5.0 out of 5.0 by Great stay We loved this hotel. My children loved the sparkling pool. The staff was helpful and kind. The location was close to fun things to do in the area. Great hotel. August 13, 2014
Rated 3.0 out of 5.0 by Ok Wifi was extremely slow. It would be nice to have a complimentary continental breakfast & coffee available. Rooms were clean & comfortable. Location was good. August 11, 2014
Rated 3.0 out of 5.0 by a bit off the "fun part of Duluth" Located on a city street a few blocks away from the desired Canal Area, this Holiday Inn is in an urban area. We went for a walk at night after checking in and quickly turned around when we saw a residential living program. As we were walking back a police car pulled up to that store front. As for the hotel itself it was a mixed bag. We checked-in in the evening, after dinner. We went to our room and found it located next to the kiddie pool. When I went to request a room change I was told that was all that was available. My husband then went to the front desk and he was told the same thing. Since we had just flown in from California, we were concerned about the noise beginning earlier than we wanted to wake up. As we were walking back to the room an employee tracked us down and said he had heard us talking and there was another room available that should be quieter. IT was a handicapped room. That turned out to be perfect and we slept until after 10:00. August 11, 2014
Rated 5.0 out of 5.0 by overall experience third summer in a row we stayed here. the renovated rooms are nice and clean,staff is pleasant and helpful, just not any complaints about this location. definetly will be back next summer and stay here again. thanks August 9, 2014
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