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Rated 3.9 out of 5 by 342 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel in Duluth Staff is warm and responsive. Location is convenient for anything downtown, walking distance to Canal Park, DECC, etc. Rooms are clean and well-maintained. Kids love the stainless steel pool. Only complaint is that the toilet paper is unbelievably thin. Next time, I'll try to remember to bring my own! August 19, 2014
Rated 5.0 out of 5.0 by Great place to stay when in Duluth. The staff is always friendly and helpful. Rooms are always ready for me when I get into town. August 18, 2014
Rated 5.0 out of 5.0 by A nice clean room downtown Over all my wife and I were really happy with our stay . The only thing that was dissapointing was the sky in one area going to canal park was down for repairs (not holiday inns fault) In order to use it to crops the highway we had to go out to the street and down a few blocks to bypass the construction. This wasn't a bad thing we like exercise but there is a bus stop in front of the hotel that always seems to be busy with questionable people. They tend to stare and it's potentially uncomfortable for some. We went out one night and for of duluths finest were reading a guy his rights for what I'm not sure , the other night there was a young lady with a baby in the stroller fighting with a guy about personal issues (similar to Jerry springer episode ) other then that the room was very nice and clean on the 10th floor and a nice view towards the lake. August 17, 2014
Rated 5.0 out of 5.0 by Only Place to Stay in Downtown Duluth! Best place to stay in downtown Duluth! Great location, amazing staff, updated and clean! August 15, 2014
Rated 5.0 out of 5.0 by Clean Clean and comfortable staff was friendly and helpful. August 15, 2014
Rated 2.0 out of 5.0 by room rate error As A long time priority member, 35 years in Priority IHB club, and seasoned traveler, I am very frustrated and offended that the rate quoted to me via national reservation Hoiday Inn system was NOT honored upon check in at hotel. The hotel manager, Jason, advised me that no record of the rate was listed with my reservation #, and I had to prove that the rate was quoted correctly. I had a reservation number but not a hard copy of the reservation, and I consider the hotel/staff incompetent and insulting that I had to verify the rate already confirmed by Hol Inn. I did have to go online, creating additional inconvenience and loss of my personal vacation time to locate the email and generate a hard copy of the quoted rate, an $80. difference for a 2 night stay. Only then, was the correct rate honored. Apologies were made and an added discount was offered. We still chose not to stay the added night, another inconvenience, and would choose other hotels in the Duluth, Mn area next time. August 14, 2014
Rated 4.0 out of 5.0 by Parking and elevator The parking ramp was interesting to say the least. It took a day to figure it all our and the elevator system was confusing. We only stayed one night so by the time we left we had it all figured out. lol August 13, 2014
Rated 5.0 out of 5.0 by Great stay We loved this hotel. My children loved the sparkling pool. The staff was helpful and kind. The location was close to fun things to do in the area. Great hotel. August 13, 2014
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