Rated 4.0 out of 5.0 by Nanner Duluth Holiday Inn
Overall this hotel is great, there will always be little things that come up but the staff always covers it in a timely manner.
May 17, 2013
Rated 4.0 out of 5.0 by theblueewe Stay at Hotel
The Hotel is being remodeled, but we ended up with the pain old
I hope next time to get a remodeled one. The Service is excellent
we like the location. Will come back again.
May 14, 2013
Rated 5.0 out of 5.0 by supermex Great staff and great service.
Even though the power was out when I arrived on May 2, 2013. The whole staff made it seem more like a adventure instead of a inconvience. Bravo!!
May 9, 2013
Rated 4.0 out of 5.0 by TravellingGrandparents Ideal location for skyway use
We had to make several changes to our reservation as the date came near. Spoke with different desk agents each time. Kara remembered speaking with us when we arrived and our resevation was exactly what was promised after several changes! Bravo! Our grandaughter was participating in a dance competition; the walkway was very convenient due to weather . We have stayed at this location before , but never used skyway sytem as much. It was very convenient.
On site affiliated restaurants seemed not to be ready for the full house it was and the food quality and options were lacking something.
Staff was service orientated and seemed happy to be there!
May 4, 2013
Rated 3.0 out of 5.0 by bdp6407 Room, service, pool.
The King Suite was a good room with plenty of space for us. The problem is that it was right off the pool. Loud til kids went to bed and strong chlorine smell.
Asked for a shower chair for my husband - 1st night - 3 calls. No response. 2nd night - called 2x's - didn't call back. The manager gave Holiday dollars for the first night, but no call, apology, or anything else for the 2nd night.
Under construction - wasn't bothered at all by that.
Good location to the Civic Center.
May 3, 2013
Rated 5.0 out of 5.0 by Robin86 Best Hotel Staff Ever
We have never been treated better. The room accomodations were lovely. The hotel well maintained and much of it newly renovated. Overall we had a fantastic experience and hope to return again.
April 23, 2013
Rated 5.0 out of 5.0 by 1800hotcarl Thin walls
The place was easy to find and wonderful to be in downtown Duluth. The room was great nice view comfortable and convenient. Late at night I did hear noises coming from the room next to me, I thought that their refrigerator was shaking and going to blow up or something then I heard some gasps and what sounded like a muffled scream, I got worried and thought about calling the desk when I realized that there were two people in that room and it was not the refrigerator at all but the sounds of something else, must have been watching the sisterhood of the traveling pants or something. The staff was wonderful and attentive, I left a note asking for extra shampoo but did not find it the next day, i think the housekeeping staff knew I was bald and gave away the hotel toiletries to my friends. They did leave some extra lotion which is nice for my dry skin. Thanks so much
April 21, 2013
Rated 2.0 out of 5.0 by Cleoeyes Dirty Bathroom and No where to eat
We were there for a convention of about 800 people. There were only three elevators and only 8 people at a time could use them, It was very hard to get to where we needed to nbe. My daughter switched rooms to a two room suite and the childrens bathroom was very dirty, feces on shower curtain, urine on toilet and floor. I called and asked to have it cleaned they said someone would do it. The bathroom did not get cleaned for the rest of the weekend. On Saturday I was very disappointed that we had no choices in the hotel or center to eat at for dinner other than Sneakers. Everything closed by 1 pm. You would think with a convention of 800 they would have made a point of having some restaurants stay open.
April 20, 2013