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Rated 3.9 out of 5 by 361 reviewers.
Rated 3.0 out of 5.0 by Overpriced No breakfast For the price you spend here vs other hotels its kind of a slap in the face not to even get a continental breakfast. $300 a night for a average room with no perks what so ever is pretty steep. The bed was fine and there wasn't anything wrong with the room its just spendy. September 5, 2014
Rated 4.0 out of 5.0 by Newly refurbished. Cafe and public areas could use some added attention Nice job with the room upgrades. Shower and bathroom areas have a nice modern feel. The view is likely the best in town if on the lakefront side of the hotel. The public areas could use a bit of freshening but overall my stay produced a good nights rest. Good value too and the staff went so far as to match internet pricing without much fuss! September 4, 2014
Rated 3.0 out of 5.0 by Poor housekeeping Our room was comfortable and clean when we arrived. We stayed for 3 nights . On our second day we left the room at 9am and returned at 3:30 to a dirty room.. Housekeeping was in the hall and asked me if we wanted our room cleaned, I told her of course we did. We left the room again so they could clean it . We returned to our room and discovered all she did was empty the wastebaskets and make the bed.. No towels, water cups , vacuuming ,general cleaning or coffee cups was done. We had to call the front desk and request them. September 4, 2014
Rated 3.0 out of 5.0 Bad Wi-Fi This hotel had bad Wi-Fi and not enough elevators. Beds and rooms were nice and the view was goo also. September 3, 2014
Rated 5.0 out of 5.0 by Comfort I stay in a lot of hotels and by far the quietest hotel and most comfortable beds around very nice September 2, 2014
Rated 4.0 out of 5.0 by Very good hotel This hotel is very well kept and a good place to stay for a reasonable price. The only issue we had was very slow elevators throughout our stay. The staff was aware of the problem but didn't offer any solutions. September 2, 2014
Rated 5.0 out of 5.0 by Would stay again Very nice hotel, parking ramp made it interesting to find the front lobby, but once we did it was fine. Was conviently located to everything we wanted to go to. Would have been nice to have a cont. breakfast for the price of the room. The beds are very comfortable and the room was generally clean. all tho they did not clean out the frig from the last guest and there was left overs in it. Also there was long hairs behind the bathroom door, which we just picked up with a Kleenex. We spent the extra for the Lake view room and it was worth it, we go to see the boats, lift bridge and the city lights. September 1, 2014
Rated 5.0 out of 5.0 by Nice hotel I very much enjoyed the overall conditions in the hotel plus the staff were all very friendly and helpful. Close proximity within walking distance to Canal Park was important to us since we were on motorcycles. The special motorcycle parking was also great. We had a great time and a great meal at Sneakers Restaurant thanks to the great service friendlyness of Rob the bartender who made our time there very pleasant. September 1, 2014
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