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Rated 4.1 out of 5 by 644 reviewers.
Rated 4.0 out of 5.0 by Great for what we needed The Holiday Inn was exactly what we needed. We arrived at 11 and asked for late checkout as my wife was relaxing while I was working...it worked great for the both of us. July 29, 2015
Rated 4.0 out of 5.0 by Good Nights Stay Enjoyed stay, staff was helpful and room was well taken care of July 29, 2015
Rated 5.0 out of 5.0 by Wonderful as always We enjoyed another fabulous weekend! Room is as always clean and comfortable. Staff was fabulous, polite, and as always attentive to our needs. My only suggestion would be vents in the bathrooms - gets to steamy when showering. Thank you all again for a wonderful stay! July 28, 2015
Rated 1.0 out of 5.0 by Booking information when reservations were made were incorrect upon arrival. We made reservations weeks prior to the date of arrival. We had called the hotel and upon a brief hold we were attended to by a human voice. We now know that our reservations were made NOT by the hotel themselves but by some IHG staff in another state that we were transferred to. Reservations were made. Upon arrival we were put in a room that was a view of the roof. We had made a lake view reservation. A new room was assigned. Our next room was now city side. I was told that we would have lake side view. On the third try we settled to keep the city side view because there wasn't another accommodation for us. Upon check in, we were told there wasn't a continental breakfast in which we were told there was upon making the reservation. When making the reservation I had inquired about breakfast. With children this is an important aspect. The person who made our reservation said that breakfast was served in the lower level. Well NO breakfast was in the lower level unless you spent $15/person for it. Unbelievable. And again, with children I ask questions prior to booking a room. I was told there was a microwave in the room. There was NO microwave. Fortunately, the hotel did provide us with one and it was delivered to the room. And with no charge. Duluth is a wonderful city but we would TOTALLY NOT recommend the Holiday Inn-Downtown as a place that is child friendly. Even the pools are on separate floors and with the 2 pools one has to evaluate which one is the better. This is NOT a child friendly hotel or location for the wonderful aspects Duluth has to offer. We are usually a Holiday Inn fan but this did NOT pass our expectations at all. July 28, 2015
Rated 5.0 out of 5.0 by Has all the amenities. Thank you for the good service and upgrade to the family suite.Breakfast staff was very friendly, although the restaurant was a little difficult to locate. Pull out bed in the room was a little uncomfortable - but that is to be expected for a sofa-bed. Overall nice stay. July 16, 2015
Rated 5.0 out of 5.0 by Very comfortable beds, love the blackout shades! My husband and I couldn't believe how comfortable the beds and pillows were! I would honestly love to know the brand and model of beds Holiday Inn uses! I've been telling everyone I see how comfortable they were! Best sleep I've had in a long time! July 16, 2015
Rated 5.0 out of 5.0 by The Tower suites are clean and updated Check in is not until 4PM but we were promptly greeted and check in was effortless. The shuttle stops running at 6:30 so we were on our own back and forth to Canal park. The beds are extremely comfy and the linens are high end. The food in the restaurant was sub par for the price but service was wonderful. July 15, 2015
  • 2015-07-31T12:33:59.680-05:00
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