Rated 3.7 out of 5 by 198
Rated 4.0 out of 5.0 by allie0301 Good overall stay
Overall, I like this hotel. It was a tad annoying that there was construction going on in the room either next door or above us. We couldn't tell which one, we just heard a lot of drilling.
April 11, 2013
Rated 3.0 out of 5.0 by HolidayGuest The click, click, click of the room heater! Ouch!
1) Bit off-putting to get off the elevator and the carpet is torn up, just concrete. No warning at the front desk.
2) In room heater made a loud click each time it turned on - all night long. Not good.
3) Elevators are SLOW! Took the stairs out of desperation.
4) Hate entering through a parking garage - not pleasant.
5) Food in restaurant expensive. $40.00 for 3 for breakfast - one of which was my 9 year old son.
6) Coffee kits had no stirrers. Had to call for help.
April 11, 2013
Rated 5.0 out of 5.0 by dufferin Front desk were awesome
The arrival at the hotel was met with smiling cheery front desk staff. Very helpful attending to the details of our stay and prompt with the necessary registration.
A real pleasure to meet.
The room was nicely appointed and clean. Soundproofing was good as they were renovating in the floors above.
April 9, 2013
Rated 4.0 out of 5.0 by JES1963 Great location and staff
Great downtown Duluth location with access to the skywalk system. Walked straight to the DECC without having to put a jacket on. Room is a little dated, as is the pool, but comfortable and quiet. Rennovations are going on but did not disturb us. Overall a great value.
March 30, 2013
Rated 5.0 out of 5.0 by DentistDon Make you feel wlcome
Frequently stay at this property and they typically provide a room in the same area which is wonderful. Last trip Dexter (food mgr.) and Shawn in sales went way out of their normal duties to be of assistance. No wonder I chose to stay here and drive 70 miles to work when up in that area.
March 26, 2013
Rated 4.0 out of 5.0 by Jw19 Don't go to sneakers
Food and service usually good. This time it was not! Our waitress is in the wrong business and the manager did not care how bad the service was. Waitress spent most of her time talking on her phone...our food came out cold and it just got worse from there.
March 22, 2013
Rated 4.0 out of 5.0 by Lucygirl1 Duluth,MN
we have stayed here in the past and have been here the past 2 years in a row for the First Robotics competition. Great for not having to go outside in the cold and snow, just take the skyway system all the way to the DECC. Did not like that there was no fan in the bathroom and not enough electrical outlets in the room. Also the phone did not work to the front desk and our table in our room was unsteady and rocked when you leaned on it. The large light by the table also did not work. Aside from those few minor things it was a great weekend stay.
March 16, 2013
Rated 5.0 out of 5.0 by passingtrhough Loved the location of this hotel
This hotel was beautiful. The room was so comfortable and the staff was fabulous. I would recommend this hotel to anyone and will definitely stay again.
March 15, 2013
Rated 3.0 out of 5.0 by RB1970 Room was just OK
I stayed at this hotel while in Duluth for an event with my son. The room itself was OK but my two major complaints are there were not enough outlets to plug in our phones/electronics (we had to unplug the lamp and alarm clock) and the shower was probably the worst I've ever had. The water flow was barely a trickle and it didn't drain very well so after a couple of minutes I was up to my ankles in water.
However, it is connected to the DECC by skyway and the event my son was participating in was held there and being able to stay indoors, in early March in Duluth, was a plus.
March 14, 2013
Rated 5.0 out of 5.0 by BigLib55 Excellent service and very friendly staff. Quality of the room was excellent in my opinion.
The staff was exceptionally competent, helpful and very friendly. Room quality was excellent. I was facing Lake Superior which was a fantastic view to top it all off!
The Coffee Shop (The Greenery) and the lounge (Sneaker's) were great locations for a morning coffee or a evening of sports and talk. Both were very friendly and accommodating for special requests, within reason. Again, great staff!
February 11, 2013
Rated 5.0 out of 5.0 by 3BulldogFans We come every winter for UMD men's hockey and stay at Holiday Inn
This hotel is the best. Clean rooms (Kim took very good care of us there on the 14th floor!!), quiet, with great view of the harbor and beyond.
We like the Greenery for its Starbucks and super bakery items and sandwiches.
Parking is also convenient. And we can walk many place in the skywalk without going outside.
Don't miss the Holiday Inn Duluth downtown!
February 8, 2013
Rated 5.0 out of 5.0 by HockeyMom8 What a view!
Our room had an amazingly beautiful view!!!!!!!!!!!!!!! Both the night lights and the morning sunrise were spectacular overlooking Lake Superior.
February 7, 2013
Rated 4.0 out of 5.0 by Tracy44 Personal
I wasn't offered the free upgrade that I get with my Priority card.
February 5, 2013
Rated 2.0 out of 5.0 by Robdive1 Weak Property, Few ameneties.
As a platinum member there were very few perks, no free breakfast coupon or drink coupon, just min. discunts. A very old room that was only average clean, just dismall restaurant, heater ran too often made room very hot, sorry but not a good experience. Would not stay there again and I travel often for business.
February 4, 2013
Rated 4.0 out of 5.0 by lamplighter Hockey Weekend
Overall, good value, staff was nice (especially the staff at Sneakers) We stayed in kids suite which was a great room for our family. The only issue was the cable in the kids side of the room did not work. Hotel staff came up and tried to fix, but they indicated by a call back later that it was an issue with the cable company. Not sure how it can be fine in one room, but the connected room next door does not work and it is because of the cable company???? Was not a huge issue as we were not there to watch TV and the kids played the Wi, but was more of an inconvienence at bed time for the kids.
February 1, 2013
Rated 5.0 out of 5.0 by Ll63 Won't stay anywhere else
We go to Duluth many times a year and will stay nowhere else! The staff are fantastic, courteous and helpful. The elevators are quite slow especially at checkout time. The building is looking tired but they are addressing that now, renovating rooms and interior. Love the location and the park and fly is great. The covered parking is nice especially in cold or raining weather. Thank you Holiday Inn Duluth!
January 27, 2013
Rated 3.0 out of 5.0 by Sonya66 Team Friendly Stay
We came to Duluth for a youth hockey tournament. The facilities are a little rundown. The workout room has 2 of the 5 cardio machines out of order. The elevators were very slow and parking is crazy. However, the staff was friendly and responsive. They did a great job of getting the teams in rooms near each other. Very accommodating. The room size was ample. Also the pools were perfect for the kids. So it was fine for a hockey tournament and would stay there again.
January 24, 2013
Rated 5.0 out of 5.0 by Lovely30 clean room, great service, and nice people
The rooms was very clean, bed and sheets looked new. The check in staff were very very kind and funny. The wait staff at Sneakers were nice and fast with our meal. Everything was A+
January 16, 2013
Rated 2.0 out of 5.0 by Joannre Average
Just average for the money. Nice location but absolutely no frills. No free coffee or tea.
January 3, 2013
Rated 3.0 out of 5.0 by LB57 Yes and no !
The hotel is currently being refurbished which is needed as the rooms are comfortable with all the normal facilities you would expect apart from tired decor. The restaurant attached to hotel is a Sports Bar but there are plenty of places in walking distance in town.
January 2, 2013
Rated 4.0 out of 5.0 by Randy54 Holiday Inn Duluth
The Hotel staff was very friendly and helpful. Good experience. I'll be return and stay with this Hotel next business travel to Duluth.
December 17, 2012
Rated 5.0 out of 5.0 by BigLib Excellent bed and room
The bed and bedding are extremely comfortable. Heating / cooling is good. Service was very good.
December 16, 2012
Rated 5.0 out of 5.0 by Me16 Holiday Inn Downtown Duluth, Minnesota
Great experience. Had a couple questions which were not answered on the web site, so called hotel directly. My questions were answered quickly and accurately, and they just went ahead and made reservation for me.
Upon check-in, staff helpful, courteous, and friendly, yet still business-like and professional.
There was a hockey tournament in town same time we were there. We were very afraid it would be a noisy night. But all was quiet and comfortable. Don't know if that's because of the hotel, or the fact that the boys were ragged out from hockey, but at any rate, it was a quiet comfortable night.
Good value and great location if you have business or pleasure in DLH.
December 13, 2012
Rated 1.0 out of 5.0 by Mother123 Disappointed Mom.....
Travelled there with my children for a hockey tournament and we got there to check in, they wouldn't take my 'prepaid' credit card: understandable totally. Frustrating though; as a mother....car full of tired children.
Then, we had a game one morning and I left my 16 year old son to go swimming with his younger sister & cousin. He forgot his room key in the room; he went to the front desk to ask for another: they wouldn't give him another one because he wasn't over 18. On more than one occasion; I watched the front desk staff give children keys to their room!
I left my children there at the hotel thinking that my children would be okay; instead they were cold & couldn't do anything about it! Thankfully, the housecleaning staff let them into our room after my son asked politely....just like he did at the front desk!!
December 10, 2012
Rated 5.0 out of 5.0 by CAPTDon November 2012
Wonderful staff, comfortable accomodations, and great location. That's why I stay there although my work location for the week is in Sandstone, MN; 70 miles away.
December 6, 2012
Rated 4.0 out of 5.0 by Piglet1179 Great beds and very clean
The elevators were a night mare 15 minutes to go down and back up and crowded other wise it was a good experience. We will stay there again but will book on the entry level so as to avoid the long waits for the elevators as my patients wear thin with waiting and being crowded in,because everone is trying to avoid waiting longer. Other wise the location sevices and eteries were all very good. The free shuttle being one very valuble extra.
December 6, 2012
Rated 2.0 out of 5.0 by Badexercise123 Update
Need healthy food for dinner, not just bar food.
Need amn updated, larger exercise facility. 4 treadmills jammed together with little to other options and no space to do any kind of execise, will prevent me from staying there again. If you deem this a poor value, please partner with a nearby gym to sort something out.
December 3, 2012
Rated 5.0 out of 5.0 one night stay
I recommend the lake view rooms. Warm, quiet rooms nice bed. Very nice staff.
November 30, 2012
Rated 4.0 out of 5.0 by jcrem Decent bed and good service
My only compliant is that there weren't warm enouph blankets on the bed in the room. Otherwise great stay. Without continential breakfast, I didn't eat any food at the hotel.
November 20, 2012
Rated 4.0 out of 5.0 by Coop22 Very Good Price and Great Staff
The staff is always there to help...
Had a dead battery and they made sure I got a jump (at no charge), room reservations were easy to make and were kept. Found taht the floor we were supposed to be on had a lot of loud hockey teams on it....they moved us right away and made sure our stay was outstanding!!
Free shuttle to the airport....free long term parking (with stay) while on our trip to vegas...
Great location and restaurants without even having to go outside...
November 16, 2012