Rated 4.1 out of 5 by 91
Rated 5.0 out of 5.0 by Mo 27 First class service from all staff
IMy stay in Dumfries was due to my husband being admitted to hospital, must say the duty manager was very kind and sympathetic. My only gripe if one can call it that is the lift was out of order during my stay and i was up one floor and as far away from the reception as i could be.Fortunately i had little luggage so managed ok My husband is now home and doing well. I would certainly use the Holiday Inn again....
January 13, 2015
Rated 3.0 out of 5.0 by Retgo Bar Experience
This was the only plus point on our stay. The bar staff member was both efficient and pleasant.
Having stayed in many hotel groups worldwide we have never had such an awful experience as we had in Dumfries.
January 7, 2015
Rated 4.0 out of 5.0 by Groundsman OK
I had a bit of difficulty finding this hotel - its on a university site. there is lots of parking and check in was friendly and efficient. The room was a little smaller than anticipated and there was no bath just a shower. Wireless was good. I was hoping for a bar meal but the bar area is very small and there were no tables available. I had a quick meal in the Marco Pierre White's restaurant which was tasty and good. It was a formal setting that I didn't particularly want. Breakfast was not served until 7 so a little late if you need to get on with the business day and have travelling to do.
December 27, 2014