Rated 4.3 out of 5 by 71
Rated 5.0 out of 5.0 by q_pooler GREAT SERVICE
I have stayed in many hotels. This hotel was on my top 10 list. !
February 26, 2014
Rated 5.0 out of 5.0 by PhantomDrill Great Place - People
Staff and facility were great! Highly recommend if you are in the area. Great location for everything.
February 13, 2014
Rated 4.0 out of 5.0 by Mike351 Business Stay for VFW Gun Show
This is the second time staying at this hotel. I booked two rooms and it is for a weekend business trip. Overall, the experience was good except for the check-in process. First, the rate at check-in was $20 higher than on my confirmation email. I didn't bring a printed copy with me, however, after some discussion they did give me the rate I booked at. No, no mistake on my part. I am looking at the confirmation email as I write this review. Secondly, there was no point balance or internet access code on the inside if my room key folder. The lounge/bar/restaurant area was nice and clean. It was the slow time of the year for this hotel and the staff was small. So service in the restaurant suffered some. The Bar Tender was doing order taking, bussing, waitressing, everything! Which, is okay, but she also made it quite clear she was not going try and hurry a little, at all. However, when we did finally get our food, the food was EXCELLENT. I definitely recommend this hotel and will be back.
January 15, 2014
Rated 5.0 out of 5.0 by Gramma4+2 Christmas Eve 2013
We had the end room. From around the electrical outlets on the outside wall cold air poured in. We set the room thermostat up much higher than we would have normally chosen.
December 31, 2013
Rated 4.0 out of 5.0 by Nancy-Pie Housekeeping not available on Christmas Day!!
Although our stay here was better than average in some respects, we were very surprised, upon checking in, that we received a letter stating that there would not be any housekeeping staff available on Christmas Day. We have stayed at several hotels on Christmas because of family members that live out of town, and this is the first time that we have had this experience. The gentleman at the front desk had bathroom towels and washcloths available, so that wasn't a problem. It just wasn't very pleasant to have used towels and washcloths on the bathroom floor and waste baskets overflowing with trash from Dec. 24-26 when we checked out. I think that, at the very least, the few people that stayed here during the holidays should have received a lower room rate on that day, or maybe received a free breakfast or drink in the lounge for the inconvenience.
December 29, 2013
Rated 5.0 out of 5.0 by 1bruno Efficient and friendly staff
This was our 3rd stay and we will definetly return on our next visit north.
November 26, 2013
Rated 5.0 out of 5.0 by ToughBroad Best Holiday Inn stay yet!
My daughter and I stayed here for one night as we were participating in the Marine Corps annual Turkey Trot 10K at the Quantico Marine Base. Oorah!! Everything was great! The staff was helpful and friendly. Joining the rewards program allowed us an extended check out time so we could shower after the event. Will definitely stay here again when in the area.
November 26, 2013
Rated 5.0 out of 5.0 Convenient to Quantico Marine Base
This location is near several restaurants and within 2.5 miles of Quantico Marine Base. I had made a reservation online and the staff did a great job of meeting a request for two connecting rooms. I appreciate the call ahead of time from Patricia that she was blocking the rooms for our stay. We we're only on property for about 8 hours by the time we arrived, but, the front staff was friendly and courteous. I also liked having access to a printer and computer without having to wait for a business center to open. WiFi is strong as well. My only negative comment is that as a IHG rewards member there was no special perk. No welcome gift or a coupon for a complimentary breakfast in the onsite restaurant. I know each francise operator can do something differen or nothing at allt, but, as a loyal customer to the IHG brand, this is something that matters to me..
November 26, 2013