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Rated 4.2 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Spacious room and very friendly staff We stayed for 3 nights at the Holiday Inn in Dumfries. We were moving from Virginia to another state and needed a hotel for a few days. The room was very large, there were 5 of us, a couple with three teenagers. We had a roll away and several bags and there was plenty of space to move around comfortably. The staff is always friendly and the hotel is very clean. Good location in Dumfries. Near the highway and restaurants. We did not use the pool this time but we did in the past and it's fine. When we need a hotel in Dumfries for us or family members, the Holiday Inn is our choice. July 18, 2014
Rated 3.0 out of 5.0 by shower facilities I was very disappointed when we went to our room and seen a tub instead of a roll I shower. We went back to the desk and asked why as our confirmation stated roll in shower. We made reservations approximately 3 weeks prior to arrival date. The person on duty said they only had 2 rooms with roll in showers and they were already occupied. my spouse had to take sponge baths that evening and in the morning as she could not get in the tub. we felt that a room with roll in shower should have been held for us. July 18, 2014
Rated 4.0 out of 5.0 by good value for the short stay we had - this Holiday Inn met all needs and expectations - good value and the staff was very helpful and personable - would recommend this property July 17, 2014
Rated 1.0 out of 5.0 by Disappointment Poor service at best. This was our second stay at this property and we were very disappointed at best. July 17, 2014
Rated 5.0 out of 5.0 by staff These folks bent over backwards to make the stay the best July 17, 2014
Rated 5.0 out of 5.0 by Great Service and Clean, Comfortable Room This was my first Holiday Inn stay in many years and I was very pleasantly surprised. The hotel was spotlessly clean with a very comfortable bed. Great pillows, Internet and useful mini-fridge, microwave and coffee maker. Best of all was the genuinely friendly staff. If in this area, I will definitely stay here again. July 16, 2014
Rated 5.0 out of 5.0 by Tom and Bev We did get a very good price for the room. Our 2 grand kids enjoyed the pool. We had no complaints at all about our stay. July 16, 2014
Rated 2.0 out of 5.0 by Serious Cleaning Issues When I arrived at 7pm my room was only half cleaned, our beds were made but there was still garbage in the room and the bedside table, our bathroom hadn't been touched (there was dirty towels, long brown hair, and a used sanitary pad in the bathroom). We were then told we had to wait 20 minutes while they got the cleaning staff to go to our room to clean it. The next day was the opposite, our bathroom was clean but our beds weren't made. We ordered breakfast at the hotel restaurant and it took over 30 minutes for them to get me an egg over easy, toast, and fresh fruit. The only positive thing I have to say is I never heard our neighbors. Overall, it was a systematic failure of a hotel stay. July 15, 2014
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