Rated 4.3 out of 5 by 105
Rated 5.0 out of 5.0 by Riomom Spacious room and very friendly staff
We stayed for 3 nights at the Holiday Inn in Dumfries. We were moving from Virginia to another state and needed a hotel for a few days. The room was very large, there were 5 of us, a couple with three teenagers. We had a roll away and several bags and there was plenty of space to move around comfortably. The staff is always friendly and the hotel is very clean. Good location in Dumfries. Near the highway and restaurants. We did not use the pool this time but we did in the past and it's fine. When we need a hotel in Dumfries for us or family members, the Holiday Inn is our choice.
July 18, 2014
Rated 3.0 out of 5.0 by Bob Wx shower facilities
I was very disappointed when we went to our room and seen a tub instead of a roll I shower. We went back to the desk and asked why as our confirmation stated roll in shower. We made reservations approximately 3 weeks prior to arrival date. The person on duty said they only had 2 rooms with roll in showers and they were already occupied. my spouse had to take sponge baths that evening and in the morning as she could not get in the tub. we felt that a room with roll in shower should have been held for us.
July 18, 2014
Rated 4.0 out of 5.0 by GRAN AM good value
for the short stay we had - this Holiday Inn met all needs and expectations - good value and the staff was very helpful and personable - would recommend this property
July 17, 2014
Rated 1.0 out of 5.0 by HD biker chick Disappointment
Poor service at best. This was our second stay at this property and we were very disappointed at best.
July 17, 2014
Rated 5.0 out of 5.0 by catfish 67 staff
These folks bent over backwards to make the stay the best
July 17, 2014
Rated 5.0 out of 5.0 by Margaretlb Great Service and Clean, Comfortable Room
This was my first Holiday Inn stay in many years and I was very pleasantly surprised. The hotel was spotlessly clean with a very comfortable bed. Great pillows, Internet and useful mini-fridge, microwave and coffee maker. Best of all was the genuinely friendly staff. If in this area, I will definitely stay here again.
July 16, 2014
Rated 5.0 out of 5.0 by Tom and Bev Tom and Bev
We did get a very good price for the room. Our 2 grand kids enjoyed the pool. We had no complaints at all about our stay.
July 16, 2014
Rated 2.0 out of 5.0 by jnice87 Serious Cleaning Issues
When I arrived at 7pm my room was only half cleaned, our beds were made but there was still garbage in the room and the bedside table, our bathroom hadn't been touched (there was dirty towels, long brown hair, and a used sanitary pad in the bathroom). We were then told we had to wait 20 minutes while they got the cleaning staff to go to our room to clean it. The next day was the opposite, our bathroom was clean but our beds weren't made. We ordered breakfast at the hotel restaurant and it took over 30 minutes for them to get me an egg over easy, toast, and fresh fruit. The only positive thing I have to say is I never heard our neighbors. Overall, it was a systematic failure of a hotel stay.
July 15, 2014
Rated 4.0 out of 5.0 by joencheryl98 Nice Place but Restaurant breakfast buffet was horrible
We stopped late - after 1am. Although we got a discounted price it was still much higher than we wanted to pay. However, the rooms were very nice and we slept well. We prefer Holiday Inn Express with the morning breakfast included. This one was $7.99 for breakfast buffet and kids free. Everything was dried out and tasted horrible. We ended up going to McD's down the road for a quick bite.
July 14, 2014
Rated 5.0 out of 5.0 by Haleyteejay Great Hotel
Hotel was great! I will stay there again when I plan my next vacation to the United States Marine Corps Museum.
July 12, 2014
Rated 5.0 out of 5.0 by BMiguel Great Attentive Staff
You'll really feel welcomed by the staff- especially the front desk. Very accommodating to travelling guest. Front desk staff will be most attentive to your travelling needs. Thank you Debee and Greg.
July 8, 2014
Rated 5.0 out of 5.0 by dlsr Overnight stay
a quick overnight stay, all aspects were very good. Will use this location again
June 19, 2014
Rated 2.0 out of 5.0 by unhappy after long trip wish it could have been better
expected more from a Holiday Inn located in a "tourist area".
Besides our Marine Corps reunion group, there were several members of another veterans group as well as regular guests staying there. The rooms were very nice, but overall service and amenities not so good. This Holiday Inn had a restaurant/bar on the premises; but when I went to get some supper and a beer at 9:00 pm on a Saturday night, everything was already shut down and help had left! Was told that there had been a misunderstanding with scheduling the employees #so they had closed up shop and gone home?#. Oh, breakfast...usually complimentary unless something really good and special. Had to pay for the usual scrambled eggs and sausage and yogurt. Had to track down a waitress in order to get a cup of coffee. And only 1 washer/dryer for the guest laundry, so that didn't work out too well either....3 of us in line. #sigh#
June 12, 2014
Rated 5.0 out of 5.0 by usmc1775 great service
The hotel was pleasant and the staff were wondewrful
June 10, 2014
Rated 2.0 out of 5.0 by Jeepgirl7197 Close Proximity To Marine Corp Museum
I chose this Holiday Inn Express for its clse proximity to the Marine Corp Museum which, in fact, is the only reason i would recommend this hotel. The night my husband and I stayed here, after being tired from driving many hours, we constantly heard "loud noises" like someone hammering. After constantly hearing the noise, we finally realized that a man was in the parking lot "welding" a semi truck that was parked in the Holiday Inn lot. After the man finished some welding, he woukd then strike the metal truck with a hammer a few times. Mind you, had this occurred in the daylight hours, we might have not heard it, but this "noise" continued way past midnight. Another complaint that we had, this particular IHG hotel DOES NOT offer a free breakfast as many others now offer. That was rather disappointing to us. FYI. We had planned to spend 2 nights but cancelled our second night because of our disappointment!
June 7, 2014
Rated 5.0 out of 5.0 by neuropsy clean, very nice bed
My stay here was very enjoyable. The staff was attentive and helpful and made me feel welcome.
The bath and TV were very good and the towels large and fluffy. Noise was not a problem.....
May 30, 2014
Rated 3.0 out of 5.0 by Patty55mom Room was ok
There was no ice machine on the 1st floor. First time I have stayed at a Holiday Inn that we had to pay for breakfast. Not a big variety of breakfast items. Also Saturday night and bar was closed by 7:30 pm. We were a large group and it was unfortunate that we could not have a drink together,
May 28, 2014
Rated 5.0 out of 5.0 by Ashoklal Great place to stay
My wife and I were treated as if were on honeymoon. We felt so welcomed that I want to thank the staff on duty for the good job
May 24, 2014
Rated 5.0 out of 5.0 by Bobbyl1 Food and Beverage
Stay was awesome! One of the nicest properties I've stayed at recently. Ordered room service and the food was fresh tasting, hot and delicious Recommend this property highly!
May 15, 2014
Rated 4.0 out of 5.0 by Pat K Nice Hotel
Clean, comfortable, the fron't desk folk, were great.
May 9, 2014
Rated 4.0 out of 5.0 by Marine Pilot Reunion visit
We stayed at the hotel for several days while attending a reunion. ALL staff members at the hotel were VERY cheerful and helpful during our stay. The breakfast buffet had plenty of good food and it varied a little from day to day but the whole time we were there we never saw a single spoon anywhere.
We laughed to see guests trying to decide whether they should stir their morning coffee with the handle of their fork (which somewhat resembled the shape of a spoon) or perhaps use their knife to stir the coffee. :-)
Would we stay at this hotel again?.....Yes definitely, but the food at the restaurant in the evening seemed a bit pricey and the service was slow for that meal. We would chose to eat our evening meal at one of the many other restaurants in the area.
The hotel is situated in a great location convenient to the Marine Corps Base, the Quantico National Cemetery and the wonderful Prince William National Forest. We also liked that the hotel location (between DC and Fredericksburg) makes it easy to visit locations to the north or the south during your visit.
Many thanks to the hotel staff for working to make our stay so pleasant!
May 7, 2014
Rated 5.0 out of 5.0 by mkw1 Superb Staff
The entire experience was great, but the staff was excellent. From the moment we were greeted upon arrival until we checked out 4 days later. Always a smile, a pleasant hello or good night and very helpful. I have to mention Bebe, our breakfast waitress the first morning. She was so happy, pleasant and excited about her job. She recommended we try the raspberry scone. It was so good! As was the rest of our breakfast.
April 30, 2014
Rated 5.0 out of 5.0 by TBELLMORE Great family place
I've stayed art a lot of Holidays Inn in past 40 years, but this was a wonderful experience
Triple A all the way.
April 26, 2014
Rated 4.0 out of 5.0 by Jim523 Room Great, but the don't add breakfast
Check in was great. The room was wonderful - spacious, comfortable, quiet. Loved the mattress - great night's sleep. The shower superb. Then came the morning. Seemed like they were understaffed. No one at the front desk, one person in the restaurant to wait on people getting breakfast - so tables weren't being cleaned and some people left. Can't blame the server as he had no help. One person to wait on all of those tables plus keep things cleaned up was too much - but he kept a happy personality the entire time. One note - we only ate breakfast there as our room rate included breakfast. They should warn you that you have no choice when breakfast is included. You get two eggs, home fries, toast and a choice of meat. Nothing else is included - not even coffee or tea. Really? We've stayed at other places where breakfast is included and we got to pick (within $$ limits) what we wanted and we also got a drink. Oh, and the prices in the restaurant are quite high - $3.99 for tea, just over $4.00 for coffee - food prices similarly high. Would we stay here again - yes - for the room. The room was fantastic - but we definitely would not get the room rate that includes "breakfast".
April 16, 2014
Rated 4.0 out of 5.0 by Ticked off Organization
Major problems checking in because of lack of baggage carts.
Front desk personnel Michelle and Gregory were outstanding and should be given commendations.
April 6, 2014
Rated 4.0 out of 5.0 by Sarah8765 Convenient and Affordable
I always stay here when visiting the area. The staff are all super friendly, the rooms are always clean, and it is in a great location. The restaurant's food is not the best, but definitely convenient when you're snowed in. And let's not forget there's a full bar to help you unwind.
March 10, 2014
Rated 5.0 out of 5.0 by q_pooler GREAT SERVICE
I have stayed in many hotels. This hotel was on my top 10 list. !
February 26, 2014
Rated 5.0 out of 5.0 by PhantomDrill Great Place - People
Staff and facility were great! Highly recommend if you are in the area. Great location for everything.
February 13, 2014
Rated 4.0 out of 5.0 by Mike351 Business Stay for VFW Gun Show
This is the second time staying at this hotel. I booked two rooms and it is for a weekend business trip. Overall, the experience was good except for the check-in process. First, the rate at check-in was $20 higher than on my confirmation email. I didn't bring a printed copy with me, however, after some discussion they did give me the rate I booked at. No, no mistake on my part. I am looking at the confirmation email as I write this review. Secondly, there was no point balance or internet access code on the inside if my room key folder. The lounge/bar/restaurant area was nice and clean. It was the slow time of the year for this hotel and the staff was small. So service in the restaurant suffered some. The Bar Tender was doing order taking, bussing, waitressing, everything! Which, is okay, but she also made it quite clear she was not going try and hurry a little, at all. However, when we did finally get our food, the food was EXCELLENT. I definitely recommend this hotel and will be back.
January 15, 2014
Rated 5.0 out of 5.0 by Gramma4+2 Christmas Eve 2013
We had the end room. From around the electrical outlets on the outside wall cold air poured in. We set the room thermostat up much higher than we would have normally chosen.
December 31, 2013