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Rated 4.0 out of 5 by 274 reviewers.
Rated 4.0 out of 5.0 by It's the little things that count! I love how the housekeeping staff leaves a little note each day with the date, time, name of the person who cleaned your room as well as a little message like...... Hope you enjoy your stay. It's the little things that make a difference between good and great customer service! August 25, 2014
Rated 4.0 out of 5.0 by Nice Vacation My wife and I took our son to the water park attached to the hotel. We had a wonderful time. Everyone seemed really nice. "Most" of the customer service was good. One of the waitresses and the cook in the Treetop restraint seemed to be having a disagreement the entire time we where there. It sounded like the cook lite into her about "bad ticket writing" or something like that. My wife and I do not think the waitress deserved that. All in all we had a good time. August 25, 2014
Rated 4.0 out of 5.0 by Great Staff...clean and close to Cabela's We enjoyed our stay but we weren't too happy that for the price you pay per night there was not a complimentary breakfast in the morning...and we know that it is a watermark and therefore families are there but the noise level at night was a little high considering we were staying in the suite August 24, 2014
Rated 5.0 out of 5.0 by Dundee, MI Excellent hotel, location & staff. Resturant was limited to only pizza one evening and no delivery, not a big deal to me, but could be an issue. Plenty of restaurants very nearby. Always stay here when in the area. August 23, 2014
Rated 4.0 out of 5.0 by Stay Beds were soft. WIFI access in the room - poor No Continental Breakfast. August 20, 2014
Rated 5.0 out of 5.0 by nice stopover great way to break up a long drive when traveling with kids! August 20, 2014
Rated 5.0 out of 5.0 by All around wonderful family experience. Our family completely enjoyed ourselves. Our children are 8 and 12, and this was an ideal escape for our family. The rooms were very clean and welcoming, the staff was exceptional. The life guards took the time to speak to our children and make the water park more enjoyable than it already was. Not once did these young adults make us feel like they would rather be elsewhere. When one of my children lost his goggles in the pool at the end of the slide, the lifeguard took the time to dive down for them and when he still had not found them when it was time for a shift change, he ensured that the next lifeguard on duty knew to keep an eye open for them. Having frequented some larger, more popular waterpark/hotels, this experience was far better, simply because the staff looked and behaved in a manner that made our family feel welcome and appeared happy to have us there. Thank you for such a wonderful experience. We will be back very soon for a quick family getaway. August 20, 2014
Rated 3.0 out of 5.0 by Kids Getaway The room was fine. The park was small but kids had fun. Pack you ear plugs though to sleep since many kids are in the building. August 19, 2014
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