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Rated 4.0 out of 5 by 344 reviewers.
Rated 5.0 out of 5.0 by Nice Very nice place kids eat for free saved a lot of money staying here not to far from other restaurants and the room service and front desk is very nice a caring to your need my kids had a great time at the water park . January 22, 2015
Rated 5.0 out of 5.0 by Great family getaway! Dundee is doing it right. After a long day shopping at Cabelas, the staff welcomed us with friendly attitudes and a desire to please. The room was very clean and comfortable. The water park was exactly what we were looking for With children ages 5 and 8. The restaurant was inviting and the cocktails were great. The breakfast buffet was the perfect was to start our next fun filled day. January 22, 2015
Rated 5.0 out of 5.0 by Return customer!!!!! The restauraunt was understaffed last year but the manager made up for it with her awesome service and hospitality! She treated us like queens this year... And I will go every year from now on!!! Highly recommended!!!! She even remembered me!!! See you next year!!!! January 21, 2015
Rated 4.0 out of 5.0 by Front Desk The attentiveness, thoroughness, politeness and efficiency of the front desk employees was unmatched by any of my experiences. Between the manager, who politely handled my issue, and the front desk person, who was pleasant and thorough to all even though she was swamped with a line and continued phone calls, I was completely impressed. GREAT JOB TO THE HOTEL PERSONNEL! January 21, 2015
Rated 5.0 out of 5.0 by Great get away Took grandkids for the night 8,2,1 all had a great time including grandma! Staff was there for any needs had,went over and above their job just to make things easier. Foods was delicious,people very accommodating. Will go again. January 21, 2015
Rated 1.0 out of 5.0 by pretty hotel, shabby service While the Holiday Inn, Dundee is a very pretty hotel, and the rooms are nice, the service is terrible!! When we checked in at approx. 6pm we asked about coffee, we were told they were just getting ready to make fresh...... at 10:30 and several attempts to speak to someone....no coffee. We went upstairs to the restaurant, saw about 4 customers in there, saw a sign that said please wait to be seated, so we waited.........about 10 minutes passed before someone came out and said there was at least a 20 minute wait while they cleaned a table and for us to come back later! TRIED to swim at the pool....several unattended children running and splashing and screaming, went to front desk to complain, no one at desk. Upstairs loft area had about a dozen adults with a cooler full of alcohol, very LOUD, and elderly couple a few doors down from us asked to be moved because of the noise. Fireplace was never lit after several times of asking, finally got 1 pot of coffee at around 11pm, and had to order pizza and take it to our room.......will not be staying here again....... January 20, 2015
Rated 2.0 out of 5.0 by Will not be back I must say that my family and I had a terrible experience at this establishment. I know we stayed at the busiest time of the year, but I was not impressed at all. How do you run out of towels at a water park? It happened several times. Again, it is the busiest time of the year so plan accordingly. The food in the restaurant was terrible and the beer selection was minimal. I held the door for a staff member emptying trash in the water park and didn't get a thank you or anything. Our room was not ready until after 5pm with a 4pm check in. I will not spend another dime at your place. I have been to a lot of these parks, and yours was by far the worst. January 20, 2015
Rated 5.0 out of 5.0 by Quiet Rooms and Great Staff I've been staying at this hotel a couple nights a week for a few months now and the staff are very friendly and helpful. The rooms are clean and comfortable. What more could you want? January 19, 2015
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