Rated 3.9 out of 5 by 389
Rated 4.0 out of 5.0 by earlthegoat Overall Good Exp
We had a positive experience. A little outdated but we had fun and no issues.
April 21, 2015
Rated 2.0 out of 5.0 by unhappyguest09 not worth it
While the staff themselves are great, the hotel is horribly lacking. The restaurant staff was unorganized and frantic, and the food was overcooked and disgusting. If taking more than 1 guest, it isn't worth paying for them because the hotel rooms are still only stocked for 1-2 guests. The arcade was also a disappointment because you need both tokens and a card to play the games, and every other macine was broken or out of tickets. As a whole, the environment is friendly, but the hotel was a wreck of an experience and I would not recommend it to anyone else.
April 16, 2015
Rated 2.0 out of 5.0 by brich07 Noisy at late hour, horrible food, price did not match quality
Had dinner in the restaurant. DO NOT RECOMMEND! Burgers were burnt, drinks were watered down, overpriced. The water in our bathroom did not exceed luke warm so it was uncomfortable taking showers. There were children above us that ran and jumped until well past 11pm. Understanding this is a family friendly water park hotel and you will have rambunctious children you would think they would either set quite time hour at a certain point or would have done better sound proofing between floors and rooms. It felt like the children were going to fall through our ceiling and I could hear the people next door as if they were standing in our room with us! We stayed in a family suite, paid the price of a family suite but received the quality of a lower priced motel chain. Very disappointing
April 15, 2015
Rated 3.0 out of 5.0 by Sarrose Nice accomadations Water too COLD
King Suite perfect for our family. Unfortunately the water was TOO COLD to swim an employee advised they had to add water and that was the reason
April 13, 2015
Rated 3.0 out of 5.0 by Mausj420 Need a new restaurant manager and front desk manager
I loved the look of the hotel, the water park and pool. Our room was very nice also. I was very happy with all of that. However when we went to eat dinner at the restaurant they were out of almost everything on the menu! It was unreal! When we would call down to the front desk it would ring off the hook, even when we tried to call from our cell phones in we still couldn't get an answer.
April 12, 2015
Rated 3.0 out of 5.0 by Tomb72 Decent hotel. Awful dining.
We stayed in the King family suite with double bunk beds. The room size was good and the beds were decent. The room wasn't as clean as it could have been. There were four pretty large wet spots on the carpet where someone had tried to clean it. When I say wet, I mean sopping wet. This was an issue as I have an eight month old that is crawling.
The real problem was the restaurant. We waited for 10 minutes at the door to be seated. We then waited another 15 minutes for someone to wait on us. No one ever came. The restaurant was definitely not busy either. We got up and asked if someone could take our order. Finally a waitress came over and got us drinks. We then waited 20 more minutes and decided to leave when no one came back. 45 minutes and no one could take our order?! Ridiculous.
April 12, 2015
Rated 4.0 out of 5.0 by Beerblitz38 Great time!
We had a wonderful stay at this hotel! Check in was great we had a very nice worker at the front desk, he answered all my questions and have good directions on how to find our room ad get to the water park.
The water park itself was perfect for us as we have smaller children. I think older children might get bored with the park after a day however our little ones love it and we had a great time! Love the small pool for the toddlers.
We are dinner at the pub and grub and it was good nothing spectacular but not bad. The only complain I have is that put appetizer came out with our main course.
Room was great with te bunk beds my daughter loved them!
April 10, 2015
Rated 3.0 out of 5.0 by Granny JC great staff, not so great breakfast
We enjoyed our stay at the Dundee Holiday Inn. It was a package with Splash Universe. This weekend was very crowded and I wouldn't return on Spring break again. That was no fault of the hotel and the staff was very helpful and friendly. Our room was fine except that a previous occupant had made a large wet spill on the carpet that was unpleasant.
The $12.99 breakfast was not good or a good value. Even with kids eating free I would not recommend it. The food was cool or cold and very disappointing.
April 9, 2015