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Rated 4.0 out of 5 by 287 reviewers.
Rated 2.0 out of 5.0 by Not Quite Up to IHG Standards - The Dundee - Waterpark IHG was a rest stop on my drive home from a week long business trip. Normally i am very happy with IHG properties, this one, the room left a little bit to be desired. The lobby and room looked out dated. i get that they were going to a lodge feel, being right next to a Cabels, it just felt old. The room was clean, but had a musty smell, and the carpet felt warn down and stiff. Not that i'm laying on the carpet, but it was noticeable when i walked from the bathroom to the bed. It may have been the constant wet feet from kids tromping in from the water park, either way, not a good first impression. I arrived after midnight and was gone by 6:30 the following morning, so no exploring the hotel or W/P. not sure if this will be helpful, but if it is, it was worth my time to review. I would have to day, if your there for the water park, you likely wont care about the things i mentioned. September 22, 2014
Rated 1.0 out of 5.0 by Closed Waterpark without notice Plans were made in January to stay at this hotel/waterpark for my daughters sept. 13 wedding. 38 rooms were reserved in July/August with the expectation that the the waterpark would be open and the Bride September 16, 2014
Rated 3.0 out of 5.0 by Not for adults without children My husband and I have stayed here several times but it has always been outside of the summer months. When we stayed this time in July I was so disappointed. The restaurant had children screaming, running around, and throwing things. It was impossible to even enjoy our meal. There was significantly more noise in the halls at night making it hard to sleep or relax. I will not return again unless it is off season. September 15, 2014
Rated 4.0 out of 5.0 by Able to Relax?? Able to Relax??? It was a water park how can you relax. It was a wonderful time, the hotel was very nice....loved the bunk beds for the grandchlidern. The only problems we ran in to was they ran out of towels at the water park and I did not care too much for the breakfast buffet :( September 9, 2014
Rated 5.0 out of 5.0 by great deal and a package Found a great deal on line for a mini vacation for the family before school started. We had great service from the time we checked in till the time we checked out. The kids had a great time at the water park and we ate at the pub and grub for dinner good food and good service. We'll be staying there again. September 5, 2014
Rated 5.0 out of 5.0 by Great Getaway for the Family!! We absolutely love this place!! It is quickly becoming our favorite family fun getaway! September 4, 2014
Rated 5.0 out of 5.0 by Excellent Front Desk Staff The room and amenities were very nice as we have come to expect from Holiday Inn properties, however the staff was exceptionally welcoming and accommodating. September 4, 2014
Rated 2.0 out of 5.0 by The staff had checked out this holiday weekend We have stayed at this Splash Universe a few times, if this was our first, we wouldn't consider coming back. The place was packed for Labor Day weekend, we knew that going in, what we didn't expect is most of the staff were "checked out". The restaurant was a mess, the host when asked "how are you?" his response was "I'm here". I over heard a guest at tables asking for a manger, we decided to eat outside at the nice selection of restaurants within walking distance. The breakfast buffet at 8:30am was not even appealing to look at, all the food looked fake, dried out and unappetizing. I say all this to hopefully alert management that they need to staff accordingly for holiday weekends so the staff doesn't look so worn out and for the price of the breakfast, they need to consider real eggs, sausage that doesn't look like plastic and fresh fruit and muffins/bagels. Because of the positive experiences we have had at this location we will return, just not on a holiday. September 4, 2014
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