Rated 4.0 out of 5 by 528
Rated 4.0 out of 5.0 by Verified Reviewer Great hotel
Rooms were nice, beds comfortable.
Only issue was water park needing to be open a little later and our son has a peanut allergy and we were unable to eat the pizza. That's my only complaint.
Great hotel will stay again. Thanks
April 28, 2016
Rated 4.0 out of 5.0 by Mike123456789_01234 Nice Place to Stay
We always stay here when we go to Splash Universe and enjoy our stay.
April 27, 2016
Rated 5.0 out of 5.0 by Sunshine 66 Great accommodations!
I brought my daughter and 3 of her girlfriends for my daughter's birthday! All of the girls absolutely loved it. We also had the passes to Splash Universe and the girls couldn't always decide whether to stay at the pool or go the Splash Universe.
This wasn't our first time here and it definitely won't be our last! We had a blast! Your staff is great!!
April 26, 2016
Rated 2.0 out of 5.0 by pink447722 pool/water park was freezing
Water park would have been great if the water was even a little warm. My kids could not even swim it was so cold.
April 20, 2016
Rated 4.0 out of 5.0 by callpj Fun time
We had a great time but the sad thing is we lost part of a day at the water park due to false information given by someone at the hotel. I called to verify the water park would be open when we got there. I was informed it would not be open until 4:00. Consequently we decided not to go early so we arrived at 3:30 to check in. I went to check out the Water park and it was packed. It had been open a lot earlier which we could have been enjoying that time had we been given correct information.
April 19, 2016
Rated 2.0 out of 5.0 by isitpete Call the hotel first
Awful experience for an entire group of angry parents and disapointed kids. Most guests were charged by the website for a full day pass which clearly stated the park hours were 9 to 9. Showed up with many other kids at 9AM and were told the park didn't open until 4PM. WHAT!!! Collectively complained to the manager at the front desk and told "too bad, ask paypal for a refund"
Never going back...
April 11, 2016
Rated 2.0 out of 5.0 by krmichigan Do not stay in Dundee
We visited for a spring get away with family. Upon arrival it took a half hour to check in because the water park was not fully operational and they had to explain issues. Each person checked in seems to be a struggle for staff. Lobby was dirty with trash lying under the stairway. Clerk walked away from me twice while checking me in to consult over another customer. Water park open to public so crowed that you were standing arm to arm. Main attraction not working. Limited hours of 4 to 9. Take an hour for dinner and you have 4 hours for $25 per person. Don't fall for the kids eat free. You will pay double for your COLD food. Breakfast was terrible everything was cold, no fruit, no bacon. I would not recommend this hotel to anyone.
April 9, 2016
Rated 2.0 out of 5.0 by abby123456 unorganized and under staffed hotel
The water park was the best part about this hotel,
The check in was unorganized, only one person to check in roughly 30 people in line. Their "Dryer was broken" so the room had no sheets or towels at check in. the hotel just was not something I was satisfied with, the only reason I'd go back is for the water park.
April 7, 2016