Rated 4.0 out of 5 by 494
Rated 5.0 out of 5.0 by Erin03 Great service
Great place to stay! Kids loved the water park. Going back in the future.
February 1, 2016
Rated 3.0 out of 5.0 by Jacqueline1984 Lack of Organization
I got this room for my mom and my little sister. I wanted their experience to be on me. I got the hotel and giftcards. They had fun but it was very unorganized. My gift cards were not able to be located although they were purchased with the room and it took forever to find the gift cards (over an hour).
Then came breakfast, which I purchased with the room. Then they charged my mom for breakfast and stated "we have not done a Continental breakfast in over nine years." It made my mom feel terrible because she did not bring cash as I told her it was on me. Up to the room we went for money. The staff was very rude.
Overall, I would go back but I would hope it would be organized. We might go back next month for my sister's birthday party - I just hope the service is better.
January 29, 2016
Rated 3.0 out of 5.0 by MattofSteel Good Stay
It was a good stay, but there were so many little errors that I was disappointed before check-in.
January 28, 2016
Rated 5.0 out of 5.0 by missstone83 Great Bar Staff & Comfortable Stay
The water was cold for me but the water park room was kept hot. Wish we didn't have to wait for a few hours before finally getting a table available to use to keep our stuff at and eat. Once we did, things really were better for us. We learned pizza was cheaper in the Pub & Grub and the drinks were made to order and could be taken out to the table area so we could watch our children play. We could come and go all around the hotel without anyone minding.
We're really impressed with the service and drinks made from your bartender BECKY. She knew her stuff and was very friendly. I advised I would make sure you would hear great things about her. her attitude never changed from day to night and early am she was very attentive and that was nice. We came in and out of the Pub n Grub without any feeling we shouldn't be going in and out all the time. Just like being at my hometown bar. Later we met a gentlemen by the name of DUNCAN and he was a friendly guy who was ready for small talk to two silly ladies just trying to have a late snack before bed.
I wish we could of spent another night there.
WE WILL BE COMING BACK. It was entirely to fun for the whole family. :)
January 28, 2016
Rated 2.0 out of 5.0 by Sunshine8011 Slim staffing and very minimal training!
Very disappointed in our stay. The front desk had 1 person on a Friday at 6pm for check in, lobby pool closed 3 hours earlier then posted. Staff quoted price for a room that they did not even have available, breakfast was horrible at 8am on Saturday. Hard pancakes, very slow server who left her fleece jacket on while reaching across our table. I would pay triple somewhere 300 miles away before going back.
January 19, 2016
Rated 5.0 out of 5.0 by NamrehCA A Great Place to stay While on the Road
The staff in this hotel have been wonderful to me each time I have stayed here. I couldn't ask for a better atmosphere to stay in while on the road and away from my home and family. They have a pretty great team put together overall.
January 19, 2016
Rated 5.0 out of 5.0 by KFig Clean and quiet rooms
We enjoyed the waterpark for New Years Eve and the rooms were very nice. The front desk staff was friendly but did not know answers to some of our questions in regards to the New Years Eve dinner but over all we had a great time.
January 13, 2016
Rated 5.0 out of 5.0 by river rat 110 Kids love the waterpark
The waterpark is small enough to keep an eye on your kids and big enough for them to enjoy themselves. My grandkids love water. We had a blast. Could have been a little warmer but wasn't bad. Need more towels for waterpark for sure. I had to go multiple times before I was able to get towels.
January 9, 2016