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Rated 3.9 out of 5 by 392 reviewers.
Rated 5.0 out of 5.0 by Dundee MI Unable to use the Waterpark amenities, but it clearly is a great family place. April 23, 2015
Rated 4.0 out of 5.0 by Great water park and hotel staff! Our hotel stay was great; very nice rooms and accommodating staff! Water park was nice and clean! BUT I would not recommend eating at the Treehouse Pub; our service was very slow, the server never returned to refill our drinks, the fries were cold and undercooked and the waitress offered another side to replace but never returned with the replacement, and then we waited over 20 minutes after we finished eating to get our bills. April 23, 2015
Rated 1.0 out of 5.0 by Dundee Holiday Inn Extreme disappointment Staff unbelievable rude First night food between sheets when rolled back. Staff did change sheets. 2nd day no service at all upon our return. No one to do the service. Rudeness of staff for all 5 rooms in our group was unbelievable. So not just us but all 5 groups of adults experienced the same treatment. Clearly a poorly managed hotel. Some staff are what we are used to in a Holiday but many are very much not! There was also a terrible sewer smell outside though we believe that it was probably not an every day issue April 22, 2015
Rated 4.0 out of 5.0 by Overall Good Exp We had a positive experience. A little outdated but we had fun and no issues. April 21, 2015
Rated 2.0 out of 5.0 by not worth it While the staff themselves are great, the hotel is horribly lacking. The restaurant staff was unorganized and frantic, and the food was overcooked and disgusting. If taking more than 1 guest, it isn't worth paying for them because the hotel rooms are still only stocked for 1-2 guests. The arcade was also a disappointment because you need both tokens and a card to play the games, and every other macine was broken or out of tickets. As a whole, the environment is friendly, but the hotel was a wreck of an experience and I would not recommend it to anyone else. April 16, 2015
Rated 2.0 out of 5.0 by Noisy at late hour, horrible food, price did not match quality Had dinner in the restaurant. DO NOT RECOMMEND! Burgers were burnt, drinks were watered down, overpriced. The water in our bathroom did not exceed luke warm so it was uncomfortable taking showers. There were children above us that ran and jumped until well past 11pm. Understanding this is a family friendly water park hotel and you will have rambunctious children you would think they would either set quite time hour at a certain point or would have done better sound proofing between floors and rooms. It felt like the children were going to fall through our ceiling and I could hear the people next door as if they were standing in our room with us! We stayed in a family suite, paid the price of a family suite but received the quality of a lower priced motel chain. Very disappointing April 15, 2015
Rated 3.0 out of 5.0 by Nice accomadations Water too COLD King Suite perfect for our family. Unfortunately the water was TOO COLD to swim an employee advised they had to add water and that was the reason April 13, 2015
Rated 3.0 out of 5.0 by Need a new restaurant manager and front desk manager I loved the look of the hotel, the water park and pool. Our room was very nice also. I was very happy with all of that. However when we went to eat dinner at the restaurant they were out of almost everything on the menu! It was unreal! When we would call down to the front desk it would ring off the hook, even when we tried to call from our cell phones in we still couldn't get an answer. April 12, 2015
  • 2015-04-26T09:54:42.455-05:00
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