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Rated 4.0 out of 5 by 525 reviewers.
Rated 2.0 out of 5.0 by pool/water park was freezing Water park would have been great if the water was even a little warm. My kids could not even swim it was so cold. April 20, 2016
Rated 4.0 out of 5.0 by Fun time We had a great time but the sad thing is we lost part of a day at the water park due to false information given by someone at the hotel. I called to verify the water park would be open when we got there. I was informed it would not be open until 4:00. Consequently we decided not to go early so we arrived at 3:30 to check in. I went to check out the Water park and it was packed. It had been open a lot earlier which we could have been enjoying that time had we been given correct information. April 19, 2016
Rated 2.0 out of 5.0 by Call the hotel first Awful experience for an entire group of angry parents and disapointed kids. Most guests were charged by the website for a full day pass which clearly stated the park hours were 9 to 9. Showed up with many other kids at 9AM and were told the park didn't open until 4PM. WHAT!!! Collectively complained to the manager at the front desk and told "too bad, ask paypal for a refund" Never going back... April 11, 2016
Rated 2.0 out of 5.0 by Do not stay in Dundee We visited for a spring get away with family. Upon arrival it took a half hour to check in because the water park was not fully operational and they had to explain issues. Each person checked in seems to be a struggle for staff. Lobby was dirty with trash lying under the stairway. Clerk walked away from me twice while checking me in to consult over another customer. Water park open to public so crowed that you were standing arm to arm. Main attraction not working. Limited hours of 4 to 9. Take an hour for dinner and you have 4 hours for $25 per person. Don't fall for the kids eat free. You will pay double for your COLD food. Breakfast was terrible everything was cold, no fruit, no bacon. I would not recommend this hotel to anyone. April 9, 2016
Rated 2.0 out of 5.0 by unorganized and under staffed hotel The water park was the best part about this hotel, The check in was unorganized, only one person to check in roughly 30 people in line. Their "Dryer was broken" so the room had no sheets or towels at check in. the hotel just was not something I was satisfied with, the only reason I'd go back is for the water park. April 7, 2016
Rated 4.0 out of 5.0 by Average Rating Upon checking into the hotel, there was an hour wait. Rooms were not ready due to dryers going down. We were compensated without request with an extra $20 for the arcade, which was very nice. Once into our rooms, they were comfortable and clean. The activities such as the arcade and waterpark was also great. Not too overcrowded. I was a little disappointed that the water park opened at 4pm the following day as we only had a few hours to use the facilities after checking in. April 6, 2016
Rated 5.0 out of 5.0 by great stay Really enjoy my time at Holiday Inn Express. Took my grand kids to Splash Universe for a one night stay. They enjoyed it and that makes me happy. I will definitely stay again. April 6, 2016
Rated 5.0 out of 5.0 by 3/25/16 The room and general area of hotel was clean. I saw three kids puke in splash park pool and even though the life guard was blowing whistle (3 times for puke alert) no one came to clean or secure (gross). Staff was GREAT, very helpful and prompt with response to issue. I had a great 2 day stay with my family. April 6, 2016
  • 2016-04-28 T12:59:05.596-05:00
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