Rated 4.0 out of 5 by 114
Rated 3.0 out of 5.0 by Ettcon Hotel fine, restaurant poor
The hotel is rather in the highs for Holiday Inn (so is the price). The restaurant nearby is proposed for breakfast using vouchers.
The restaurant would really require a manager. It can be perceived that no leadership is present (2 mornings the same). Symptoms : extremely slow reaction and preparation (30 minutes for a standard breakfast), lack of customer focus, gap between order and delivery, difference of delivery between one morning and the next one for the same order, lack of efficacy.
Cherry on the pie : on arrival, we got verbally accused, just because we were three, to be the people who complained a few hours before of something related to room service. We were not the cause of this complaint, but we can easily believe that we were not the only unsatisfied customers.
Why not simply propose a buffet in the morning ???? If I compare with the level of service at Holiday Inn Express in Murray SLC, there is an ocean of difference with double the price.
July 27, 2014
Rated 5.0 out of 5.0 by ElRhoHo Honest staff
I left a valuable ring. Staff found the ring and mailed it to me. I received today
July 25, 2014
Rated 2.0 out of 5.0 by redneck diver Not a happy camper
I guess it all started with the trip driving in from the West as it was hard to see the hotel till you were past the drive and had to make a U turn to get back. When checking in the young woman at the front desk seemed liked she was doing her job and wanting to be somewhere else on a Saturday evening. She spoke very low and down so had to ask her to repeat most of what she said. The room was nice but could tell that it was an older HI that was refurbished and the AC unit made noise all night. The inn could use some better pillows as the ones on the bed took 3 to make one decent one. I guess the worst was the meal, took over and hour to get it and only one other couple in the restaurant when we ordered. I got a pizza and it was not really what I ordered and my wife got a chicken dish that was way over cooked and on top of that very cold. Looked like a child's size meal at a grownup price.
Sorry but not a very friendly place to stay in my opinion.
July 23, 2014