Rated 3.9 out of 5 by 297
Rated 5.0 out of 5.0 by TAG44 Perfect for pre-flight
Hotel was clean and quiet. Hotel was full and we received an upgraded room with breakfast. Better than continental breakfast, nice seating and selection of foods. The staff gave us the option to delay check-out until our flight, although it wasn't necessary. We were not concerned at all about our vehicle, parking was well-lit and safe. Great neighborhood.
May 1, 2015
Rated 5.0 out of 5.0 Renovations
I do have to say the front desk staff seemed rushed when I spoke to them the few times I did even though there were no other guests present. I was also hoping being a Platinum Elite member I would get a little better service with some of my requests I had (getting a room with 2 beds versus a bed and couch pull-out under the Standard Room rate). They also didn't allow for an early check-in (a perk you're supposed to get as a Platinum Elite), but I ended up getting in later than anticipated, so it didn't matter in this case. Overall, the experience was not bad and I would stay there again... just wished I would have gotten a little more of the Platinum Elite acknowledgement than I did.
April 29, 2015
Rated 4.0 out of 5.0 by Ike05 The restaurant staff was very nice
The staff in the there was very nice and polite and helpful. The gentleman who was in charge of the bar area was very talkative and easy going.
April 29, 2015
Rated 5.0 out of 5.0 by mike1000000000 Great value, close to airport
Great Value and close to the airport. Very nice breakfast buffet.
April 29, 2015
Rated 3.0 out of 5.0 by gidday mate Good hotel poor staff at reception and airport pick up driver
Hotel exterior was good and rooms clean and comfortable. But the reception staff except Maria was poor and not welcoming. We had a group of 10 but was never welcoming us. Never greeted me and welcomed me as a rewards member. The reception didn't have power adapters for multi country use. One of the drivers were poor in locating areas in the vicinity. Restaurant was good but food very poor and average.
April 28, 2015
Rated 5.0 out of 5.0 by Riki1 I liked it! Great Service, Great Food!
A great place to stay! Friendly staff will arrange a free shuttle ride to nearby locations. Planes overhead can be a little distracting at times, but you have to expect planes when staying near the airport -leaving the fan on helps to minimize their impact. I slept fine while there! Restaurant is fantastic and I recommend the Walleye Parmesan dinner - ate it twice during my week long stay!
April 27, 2015
Rated 5.0 out of 5.0 by Goodmom42 I love this hotel!
I've stayed here on several occasions. It is easy access to the highway, and close to the airport and Mall of America. The rooms are clean and attractive. The young woman who welcomed me was exceptionally nice. I will be staying here during all of my Twin Cities visits.
April 26, 2015