Rated 4.3 out of 5 by 136
Rated 5.0 out of 5.0 by Macandcher Very comfortable bed
The room was a pleasant surprise. Nice and roomy. The location was good. Went to the Mall of America by bus and the bus stop was right in front of the Hotel. The light rail to go to the ball game was just a few blocks away.
July 6, 2014
Rated 5.0 out of 5.0 by rwredington basic and clean
I wasn't looking for a high end hotel, just a clean room in a good location. this place fit the bill. the only concern I have is that you have to pay extra for parking your car. At least the parking is close and convenent, but I thought it was a bit pricey at $15 per day.
July 3, 2014
Rated 5.0 out of 5.0 by dick22 Great accomdations
Hotel took extra care to see that we had parking available with a near by concert taking place that was using up all availble parking in the area. and a nice wait staff in resturant that made us feel at home not rushed. They spent a great deal of time with us.
June 28, 2014
Rated 4.0 out of 5.0 by TonyMill US trip
Overall Holiday Inn again lived up to expectations. I feel the level of service, cleanliness and facilities are ideal for my needs and more importantly very consistent worldwide.
June 23, 2014
Rated 5.0 out of 5.0 by ciet253 Great staff all around. Clean and convenient location.
We were in St. Paul for a dance competition at the Wilkinson Auditorium/River Centre this hotel was within one block of the location. Walking there was easy and the hotel shuttle was convenient and responsive when walking in the rain was not preferred.
The hotel staff were exceptional, even memorable. Everyone in my party appreciated the experience and customer service provided throughout our stay.
The restaurant the hotel used to provide the complimentary breakfasts offered with our stay. The food was good and the staff was quick to take our order and serve it.
June 22, 2014
Rated 2.0 out of 5.0 by TravelingDanceMom Downtown Value not worth the price
It would be worth the drive and your dollar to stay somewhere outside of downtown. The rooms here are the tiniest hotel rooms I've ever seen. I just felt like it wasn't worth my money traveling with my spouse and two children.
June 19, 2014
Rated 2.0 out of 5.0 by Junnie Average Stay
The St. Paul Holiday Inn is average and needs new beds as the bed in room 406 was the most uncomfortable I have slept in at a hotel.
June 12, 2014
Rated 5.0 out of 5.0 by njt0000 cleanliness
I found the hotel to be very clean, the rooms, the elevators, the lobby, etc....all shiny and clean. The room was in perfect condition, everything was tidy. I did not need to call the front desk for anything during my stay. Since I expect to be in St. Paul a few more times this summer, I'll stay at this Holiday Inn.
June 8, 2014
Rated 5.0 out of 5.0 by Henryville Honey Outstanding bar/lounge staff!!
The staff at this Holiday Inn bar/lounge was extremely helpful in offering suggestions for appetizers. I enjoyed the Reuben open face appetizers. They were as tasty as the staff said they'd be!!!
Service throughout the hotel was notably great. I was given a friendly greeting b from every staff person i encountered.
The addition of moscato to the wine list is the only suggestion I'd offer.
June 3, 2014
Rated 5.0 out of 5.0 by Fred412 A pleasant night
Traveling under some difficult circumstances but Holiday Inn made at least my lodging a pleasant experience.
June 3, 2014
Rated 4.0 out of 5.0 by pbchk great location
very helpful staff, very good pub/restaurant, really convenient location for downtown, and bus/shuttle/train services are also very convenient - no need to rent a car
June 1, 2014
Rated 5.0 out of 5.0 by Dorny In town for a concert
My friend and I were in town for Lady Gaga. I booked the room several months in advance. We have stayed there before and the location is unbeatable. The front desk staff were very helpful and gave us a room overlooking the Xcel center like I asked. It's so fun to watch people coming and going to the shows. I wish we had more time to enjoy the pool and restaurant.
June 1, 2014
Rated 4.0 out of 5.0 by HockeyFan69 Wild Hockey
We love staying at the Holiday Inn Downtown St. Paul. Busy because it was a Friday Hockey night. Slept well after people settled in shortly after the game. This was the first time that we stayed in a 2 double bed room because no Kings were available. The beds were a little stiff and squeaked.
I will always make the Holiday Inn Downtown my first choice when staying Downtown St. Paul.
May 15, 2014
Rated 4.0 out of 5.0 by Mandy19 Excellent location but no continental breakfast.
The room was close to the venue for our concert which was great. The staff was outstanding!! ( They called shortly after our arrival asking if everything was satisfactory) The pool was tiny and the hot tub seemed to have an over-abundance of chlorine and there was no breakfast provided whatsoever. Overall, great stay. Worth the $
May 11, 2014
Rated 5.0 out of 5.0 by mominmn Quick Trip to St. Paul
I came up for a quick trip to St. Paul for a two day seminar and stayed one night at this hotel. The check-in process was fast and efficient, parking was easy to find. I stayed on the top floor and there was never a long wait for the elevator. The halls and rooms were clean. The tv worked well. The gym was clean (but smaller than I thought). The restaurant downstairs was great. I'd recommend this hotel anytime!! -- casual business traveler in So. MN.
May 4, 2014
Rated 5.0 out of 5.0 by Missfitt Convenient and Comfortable
We usually stay at the Crowne Plaza but it was not available for the dates we needed so we booked the Holiday Inn instead. We are really glad we did. The hotel is much more convenient to the convention center and the pub downstairs is a Great bonus. The pool/hottub is great. The rooms are very nice and the hotel in general was very quiet during sleeping hours. The parking is convenient and the staff was very pleasant. We will be staying here from now on.
April 17, 2014
Rated 5.0 out of 5.0 by Healthytraveler Great hotel and excellent staff.
I've stayed in this hotel for the past five years when I attend a convention at the St.Paul River Centre. The hotel is conveniently locataed to the convention center and the in-hotel restaurant/bar is excellent, as is their room service. I recently had a stay there with a temporary disability. The hotel staff was very accomidating and transported me to the convention center each day in their suttle. The hotel staff was very friendly and accomidating and I would hightly recommend this hotel to anyone. One thing of note, because of the hotel's convienent location to the arena, this hotel becomes very crowded and busy when there is a hocky game. Even with the increased partying going on in the hotel, I didn't find anything disruptive and had no trouble sleeping. During this time the hotel lobby and restarant/bar becomes very crowed, however this didn't seem to slow down my room service at all.
April 9, 2014
Rated 4.0 out of 5.0 by Hockey Fan 2014 Lost & Found
The location and rooms were excellent. I did have the misfortune to forget my iPad charger and truck key in the room. Within 2 hours I had phoned the desk. A co-worker still at the hotel waited for the staff to get the charger from my room and the co-worker mailed it to me. When I received it it did work but it was not the one I left in my room. I believe staff took the easy approach and grabbed one from lost and found, not wanting to check the room. A little disappointed they have such a great location that a couple of extra steps would have made a huge difference.
April 8, 2014
Rated 4.0 out of 5.0 by HockeyFan69 NCAA Hockey
We were there for a hockey weekend. We enjoyed our stay at the Holiday Inn Downtown St. Paul. The front desk staff was very friendly when we checked in. They were able to accommodate our request for a late check out. The location is perfect if you are attending an event at the X and many local places to go for food and drink. We are planning to make this Holiday Inn our place to stay when we are attending events in the future.
April 2, 2014
Rated 5.0 out of 5.0 by Bonna Great service and location
Awesome hotel! Beds are hard but overall hotel is great! Service is awesome too! Highly recommend!
March 30, 2014
Rated 4.0 out of 5.0 by gina2414 Great stay!
I booked this room on a whim to make it to a day game at the xcel. Even though check in wasn't util 3, they got me a room before noon. Parking was an extra fee, which I wasn't super excited about, but it was no more than you would pay anywhere else less than a block away from the xcel. The rooms are a little small, but they were clean and the beds were pretty comfortable. Even the comforter looked and smelled like it had just been washed. The staff was very friendly. If I ever need a place to stay for a Wild game or concert again, I will be staying at this place. And the Liffy downstairs is great, and within walking distance from all the great bars, I couldn't have asked for a better place to stay!
March 26, 2014
Rated 4.0 out of 5.0 by jkdr Not so comfortable bed but great service
My only disappointment is that the mattress was 'old'.
March 21, 2014
Rated 4.0 out of 5.0 by Balzer Great location
Room alittle small for the 4 of us, but nice, great bar down stairs!!!
March 17, 2014
Rated 5.0 out of 5.0 by JV74 Great location!
Just feet from Xcel Energy Center and several pubs and restaurants within walking distance.
March 16, 2014
Rated 5.0 out of 5.0 by Bert45 Very happy with stay
Everything was great, the burgers in the pub were excellent! Will stay again next time we go to a concert.
March 7, 2014
Rated 4.0 out of 5.0 by Pao52 Pillows
We had a king bed but did not like the small pillows on the bed.
March 7, 2014
Rated 3.0 out of 5.0 by Tecra The staff was were pros, and could not asked for better, but the beds need to be replaced.
The staff was were pros, and could not asked for better, but the beds need to be replaced, you could feel the springs in the bed.
February 11, 2014
Rated 5.0 out of 5.0 by Scottish Kevy Great customer service
After having my flight cancelled and my luggage lost by the airline my trip got off to a bad start and I was telling the staff about what had happened at check in. The next morning a note was slid under my door telling me the hotel were sorry to hear about my flight and luggage problems and they had arranged a free breakfast for me. I thought that was a wonderful thing to do for a customer as I never expected a hotel to go out of their way to do something like that when it wasn't even their fault and the guy at the desk was also kind enough to give us 1 night free parking. Also, when I first got to the room there was a hand written note from the housekeeper welcoming us and telling us to enjoy our stay. I've done ALOT of travelling and I have never came across such warm and personal customer service. The bar downstairs was wonderful. Great food, great service and fantastic atmosphere and the location couldn't have been more perfect. All in all the best hotel experience I have ever had and like I said, I do ALOT of travelling. Thank you so much.
February 8, 2014
Rated 1.0 out of 5.0 by Jacki07 Our experience
This hotel was horrible and over priced. Small rooms and small beds. Not so much run down as old and outdated. Rooms were so tiny. No queen beds. Just not worth the money. Spend a few bucks more next time do I can get what I'm paying for and stay else where. Very disappointed
February 7, 2014
Rated 1.0 out of 5.0 by pipper1 lots noise in hallway all night long
over price noiseall night bed very uncombartle no towels pool area
February 5, 2014