Rated 4.0 out of 5 by 491
Rated 5.0 out of 5.0 by traveler 751 excellent hotel
Clean and comfortable with good food and service. Would recommend for leisure or business.
May 27, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Saturday May 21, 2016
Staying at hotel for 6am return flight home.after 3 previous nights in Rochester for softball nationals.
At HI for night before 6am flight home, after 3 day stay in hotel with softball rates in Rochester (just ok).
HI was a pleasant surprise, immediately inviting and relaxing. Beds were very comfortable. Only thing missing in the room was a small refrigerator.
Went to Mall of America with softball team, came back ate in the bar. Have to give it to the bar tender, who was the only one working, took orders, served the food, and served the bar. He really was amazing, kind, polite, happy, and not overwhelmed by being alone. Food was great, and service was top notch.
Happily retired to our rooms for an early night, slept great and made it to the plane on time.
Staff very pleasant, even at 4am!!!
May 25, 2016
Rated 5.0 out of 5.0 by Dj712 First of many visits
First trip to this hotel on the recommendation of my co-workers. The service and experience from start to end was excellent. Clean, comfortable and friendly. Good food and good service. You really cannot ask for much more.
May 25, 2016