Rated 3.9 out of 5 by 350
Rated 5.0 out of 5.0 by Marcy57839 Helpful, caring staff
The night of my stay, the hotel was busy and completely booked, but I think the staff at this hotel enjoys the challenge of keeping everyone happy. I had a very good experience here. But, it could have been a horrible time since I had left my phone charger at the last hotel. Judy in Housekeeping really saved the day for me by going out of her way to find another charger for me to borrow, and delivered it to my room in spite of the fact that they had a million other things going on since most guests were checking in at that time.Much appreciated! I took the hotel shuttle to the Mall and back -- both drivers were great. The bartender was also very professional and nice. Room service breakfast was delivered quickly and the food was very good -- great fruit plate as well. I've been at other hotels where it's difficult to even place an order with room service, but not here!
July 30, 2015
Rated 4.0 out of 5.0 by afinch977 Family Trip
We traveled to Minneapolis for the weekend with our kids for leisure. The hotel was under construction and the rooms were not correct, they solved the problem by letting us have two separate rooms and then moved us to a suite the next morning (we did arrive after midnight).
The breakfast was disappointing and the coffee was awful, but the hotel was great.
Although we had some issues, they were resolved quickly and efficiently. We will stay again.
July 29, 2015
Rated 5.0 out of 5.0 by Nordic gal Everything and more
Check in person was very friendly, and the room was great.
But the best of all was the gal in the bar who took our drink and food orders...she remembered us when we returned 3 weeks later.
July 27, 2015