Rated 3.7 out of 5 by 209
Rated 5.0 out of 5.0 by Erik B Just as expected - and more
We used the park-and-fly rate and stayed here at the end of our trip. We had stayed at this hotel before so we knew what to expect. Shuttle service to and from the airport was good - waited a little longer than the indicated 10 minutes when we arrived at the airport but that wasn't a big deal. We received a free room upgrade upon check-in, which is always nice. We had a very enjoyable late dinner in the pub/restaurant, with very friendly and attentive service (and good food). Seems that the hotel is in the midst of a (needed) upgrade, but we were comfortable and slept well.
October 27, 2014
Rated 5.0 out of 5.0 by bach55 Front desk
The room was clean, the restaurant staff were friendly and the food was good. When I checked out, the front desk lady must have had a bad night because she wasn't that friendly. The cartridge on the printer ran out and she couldn't give me a copy of my receipt. I had to ask her to email me a copy of it. She threw a clip board up on the counter and told me to put my email address on it. First, I can't understand why they didn't have a spare cartridge and two, she was not anywhere near as friendly as the rest of the staff. The van drivers were nicer than she was. There was also a van driver who dropped us off at the mall who gave a distinct impression that we had to tip. Everyone getting off the van talked about his attitude as we were getting off the van. I thought tipping was optional. Other than that, the stay was nice and yes, I would come back again.
October 27, 2014
Rated 5.0 out of 5.0 by SteveWB5 Best value near the airport
Best value near the airport. Great room, comfortable bed and excellent staff. Everyone friendly and helpful, from the shuttle driver to the person at the desk to room service. Food was also excellent and the service outstanding. At 4:30 the next morning when the shuttle driver was not available a cab was waiting for me and the hotel covered the cost.
October 23, 2014