Rated 3.6 out of 5 by 185
Rated 2.0 out of 5.0 by MissHeather Item Stolen
It may seem like a minor item, but our phone charger was stolen.
I plugged my phone in next to the bed overnight and the next morning my husband reminded me to not forget the phone charger when I unplugged my phone to use it. Of course, I forgot. We realized it about 1-1/2 hours after we left the hotel. Luckily, we live nearby and were just at the hotel to enjoy the pool with our granddaughter. We called the hotel letting them know we were coming back to get the charger and they checked with housekeeping regarding finding the item. Housekeeping stated they did not find it. When we got back to the hotel my husband went up to room and the housekeeping manager and another housekeeping employee were in the room. As soon as my husband walked in the manager said she didn't find the charger and that she was the only person who had been in the room. My husband asked if she cleaned the room. She said yes. My husband asked if she plugged in the clock. She said yes. My husband told her that she should have found the charger then, because I had unplugged the clock to plug in our charger. The "manager" just stood there and stared at him. As far as we're concerned she STOLE it. And yes, we checked our luggage - especially our electronics pack - and we do not have the charger. I will NOT stay there again and I will NOT recommended that hotel to anyone.
September 24, 2014
Rated 2.0 out of 5.0 I would not choose to stay here again
New management have been detrimental to this hotel. Previous ambassadors for the hotel, such as the friendly drivers who would accommodate requests are no longer there. New management has curtailed transport requests, so no it is likely I will need a rental car if I ever stay there again - which I doubt.
September 19, 2014
Rated 2.0 out of 5.0 by seppie64 overnight stay
checked in shortly after 3pm, unable to get a cocktail or bite to eat until 5pm. one of the desk clerks was very friendly, the other not so much and not helpful at all. would be nice if the bar could stay open later, not everyone has a 6 o'clock flight in the morning, this property has a very rundown feel.
September 16, 2014