Rated 4.2 out of 5 by 135
Rated 3.0 out of 5.0 by Mitchellparent Close to Xfinity Theater
Actually 2.3 miles from theater rather than 0.9 miles. Rooms were clean and staff very courteous. Was informed upon booking that there was shuttle to venue but it doesn't run on weekends
September 19, 2014
Rated 5.0 out of 5.0 by On_To_Boston_2014 Welcome stay on the way to Boston
I think my email address was not up to date in the wake of my visit so I didn't receive an evaluation form by email. The address is now up to date. I want to single out Denise and Lydia on the Front Desk. I see that the typical five "term" Likert scale is in use here but I rate both Denise and Lydia each a "10". I was at the end of a long day of driving when I checked into the property and both of them were extremely helpful in getting me from the front desk to a comfortable room without delay.
September 17, 2014
Rated 5.0 out of 5.0 by neshcole Comfortable bed and great customer service
I really loved the bed and the option to add a refrigerator to the room. Bathroom and room was great and had homey feel to it. Only complaint I have is the elevators have an unpleasant smell to them. Other than that everything was great!
September 17, 2014
Rated 5.0 out of 5.0 by BossmanD12 Great staff
Very good hotel - but staff is the star. Front Desk very helpful at check in adding and changing reservations for future trips and getting me a package dropped off for me. In the bar/restaurant food took too long to arrive - but Terry was excellent and provided great service.
September 15, 2014
Rated 5.0 out of 5.0 by Barbie99 Love Terry
Every visit to Connecticut, I stay at this hotel and the bartender Terry is always so nice. She never forgets my name and has my drink pouring before I even ask.
September 11, 2014
Rated 5.0 out of 5.0 by Mr&Mrs America Excellent Customer Service
After checking out and on our way home, I received a call informing me I forgot my purse. I was blessed. We set up a pick up that included a password. Will stay there each time we are in the area.
September 10, 2014
Rated 5.0 out of 5.0 Great staff
We were there for a business meeting and all our needs were met by your staff. If we forgot something, they had it at the front desk for us to borrow. It was a great experience.
September 8, 2014
Rated 5.0 out of 5.0 by maya3 Newly Renovated, Nicely done
The hotel has been recently renovated and WOW, what a job they did. The service was nice as well. I will be back. Thanks for a great weekend.
September 4, 2014