Rated 3.9 out of 5 by 155
Rated 2.0 out of 5.0 by CJB11 So-so experience
Don't rely on this hotel to provide internet service - but there is a McDonald's just down the road with free WiFi.
August 27, 2014
Rated 3.0 out of 5.0 by LAbraham Disappointing but aircon was nice
I stay in the Glasgow area regularly and was attracted to this hotel by the air conditioning available in all bedrooms. I would normally stay in one of the new budget hotels which are generally very good and usually a fair bit cheaper than a Holiday Inn but they don't have air-con.
The bedroom has obviously not had any decorating or new furniture for a very long time. Wallpaper was hanging off the wall near the window and the tile grouting in the bathroom was pretty horrendous and looked dreadful. It made it look very dirty.
I appreciate that this hotel has got plenty of amenities but from a pure 'hotel perspective' it was very average. The food in the restaurant was again average... I had a curry which was very bland and the chips were soggy and I did not pay for them. No excuse for bad chips in my opinion!
On a positive note, the staff were helpful and friendly but I think this hotel needs some TLC to justify the price of its rooms.
August 25, 2014
Rated 4.0 out of 5.0 by qijmmdmbsl Good service but very tired
Usually stay down the road in Hamilton at the HI Express but used the East Kilbride HI due to my usual hotel being full. The location is good albeit parking on site was difficult as it was busy and the service from the staff was excellent as I always find at IHG properties.
The hotel was everything I would expect for Holiday Inn the only things I can fault it on is that it just felt very tired and desperately needs a refurbishment. My room had wallpaper peeling off the walls, the furniture & bathroom fittings were damaged and just looked old. The lack of working air conditioning made the room quite warm too.
Don't be put off by my review but it just needs a bit of investment to bring it up to other property standards.
August 24, 2014
Rated 5.0 out of 5.0 by 1maz2 pleasantly surprised
lovely comfy bed, great shower (powerful) quiet room.swimming pool and gym fab . we will be back, especially for the breakfast thank you x
August 23, 2014
Rated 5.0 out of 5.0 by Ang30 Birthday celebration
Our stay in the hotel was excellent we had a birthday celebration and overnight stay the staff were excellent very attentive to our needs food was excellent both at the evening buffet and breakfast we had rooms booked for family and friends and everyone was very complimentary about there stay no complaints whatsoever the suite we used for our birthday celebration was beautiful a big thank you to Banqueting Manager for making the whole process of organising our event go so smoothly we will definitely be recommending your hotel to our family and friends for any future celebrations
August 21, 2014
Rated 5.0 out of 5.0 by nickname12345 nice but big
couldn't speak highly enough, really nice place to stay. one thing that would have made it even better would be to some how shrink the furniture. the TV cabinet was ENORMOUS and if it were just a small tv stand or table the room size wold have grown by another 10%, the bedside tables and the dresser were also HUGE and although nice to have not really needed and the space would have been better. but seriously, not a big deal. great service, nice people, good food, clean and comfy.
August 19, 2014
Rated 5.0 out of 5.0 by deezay52 wedding venue
Lovely hotel good service food excellent and lovely grounds for picture taking would recommend it
August 19, 2014
Rated 2.0 out of 5.0 by Steve1650 Holiday Inn East Kilbride
My whole stay at this hotel was poor I have stayed at a lot of hotels due to my job and this hotel was the worst
The first room was dirty with dust on the skirting boards dinner on the bed spread room lights loose I complained about this room and got another room when walking down to it every single light on the wall had finger prints in the dust then room was not good the carpet didn't fit the room lights were odd I could go on
The service in the restaurant was poor the menu was rubbish the food was appaling and the breakfast the next day was absolutely rubbish no bread no eggs no bacon all had to be asked for as the space where they went was empty
The overall impression of this hotel was it was in desperate need of an update some of the staff were poor and the rooms were appalling I will definitely not stay there again
August 18, 2014