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Rated 3.8 out of 5 by 167 reviewers.
Rated 2.0 out of 5.0 by Tired hotel, mould in bathroom and cold cooked breakfast Tired hotel, mould in bathroom around bath and on grout. Poor lighting, could not get the bed side lights to come on, cold and undercooked breakfast, best stick to cereal. September 28, 2014
Rated 3.0 out of 5.0 by It did the job. I wouldn't stay again We booked last minute after dropping our son at University. The hotel was perfectly acceptable and the sleep was excellent. Just poor communication between the online booking and the actual hotel coupled with a not particularly clean floor in the dining room in the morning and friendly but unresponsive service at breakfast. A customer waiting to start their meal shouldn't have to wait until it suits the staff to provide something that was missing from the buffet. But it did the job. The reception staff were very helpful and keen to make amends on the booking. I would say any problems we encountered are down to not getting across to staff during training the importance of attention to detail. It's the little things that make the difference September 28, 2014
Rated 5.0 out of 5.0 by would recomend We have had many mini breaks here with our family and have not been disappointed once.The pool is a great attraction for the kids and the adults. September 24, 2014
Rated 5.0 out of 5.0 by Fab Hotel the best We stayed in East Kilbride Holiday Inn having never stayed in these hotels before we did not know what to expect - well our experience was outstanding the room was incredible very big very plush with bath ropes and everything we were so happy with it then the next morning my Husband and I and two children went down for breakfast - wow is all I can say it was the best breakfast we have ever had!! Normally within this price range we would go for other budget hotels but having experienced a Holiday Inn I can honestly say we'll never choose another hotel - they even let you use free of charge the gym the swimming pool the Jacuzzi I'll tell you our experience of this hotel stay was the best we've ever had - Will definitely choose them again that's for sure September 18, 2014
Rated 3.0 out of 5.0 by my birthday allthough we had a nice stay it was spolit by the prices at the bar especially for soft drinks and house spirits the hotel and staff as a whole was good but there needs to be a review of bar/lounge prices as these were vastly over priced but we will still look to stay in the future minus the bar facilities September 17, 2014
Rated 1.0 out of 5.0 by A tired hotel that needs a refurb This hotel needs some investment to bring it up to a decent standard before I would stay again. Our bedroom was quite run down e.g. window catch was broken so could not open the window for fresh air so we slept very badly in a stuffy, airless room. The bathroom had broken tiles and the remnants of an old shower screen (screw fixings etc) still visible - they had gone dirty and mouldy. There were no toiletries in the bathroom other than liquid soap. Staff were pleasant enough but breakfast was only average (hot buffet food had been sitting for a while and the fried eggs were rubbery). Sorry but this was not the best Holiday Inn can offer and is not a good advert for the hotel chain. September 16, 2014
Rated 4.0 out of 5.0 Would definatley stay again Very pleasant stay, cannot pick any faults with any aspect of it, would definatley stay again if in the area! September 11, 2014
Rated 4.0 out of 5.0 by Friendly staff, refurbishment anticipated This hotel was really good value for money as we paid less than we would have done for the Glasgow Express by Holiday Inn. The restaurant food was good, but the restaurant chairs were truly awful and the whole hotel is overdue for refurbishment (there is one due later this year). The room was clean enough but the public rooms furniture was very scruffy and it, and the carpets, looked dirty. There was no "pillow menu" - I like a feather pillow but didn't ask as we were only staying 2 nights, and I was a bit nervous about how old/hygienic it would be if I got one! I hope the refurb will include king size beds - I think these should be provided as routine in decent hotels nowadays. We are both big and my husband is 6ft 2 so a double feels really cramped. Staff shouldn't be allowed to smoke right outside the window of the bar seating area - the sun-dim windows make them think they are invisible but they're very conspicious and look awful from inside the bar. September 8, 2014
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