Rated 3.9 out of 5 by 147
Rated 1.0 out of 5.0 by Srebmob Tired in East Kilbride
This is a tired, unloved and poorly run hotel. The staff are in need of a serious wake up call when it comes to customer satisfaction. Don't expect 'restraunt' quality food, more pub, but sadly not at the pub price!
My experience of Holiday Inn hotels is they are generally adequate, especially if you want a conveniently situated hotel, with comfortable rooms together with an indoor pool/ leisure centre attached. But this one is the worst I have ever stayed in. If this is all they can offer, then I'm off somewhere I can get value for my £!
August 17, 2014
Rated 4.0 out of 5.0 by stevebf430 Comfortable beds and great service
Rooms good, clean and tidy, beds very comfortable rooms really dark so got a good nights sleep, good facilities door to tv cabinet kept swinging across the screen Internet service really poor, good coffee and tea making facilities in the room
August 14, 2014
Rated 1.0 out of 5.0 by Sparkley83 Not Good
This hotel is in serious need of a revamp. It's very tired and needs modernising.
It's a shame as it's not a good representation of a holiday inn.
The room was dark and depressing, and had only been hoovered where things hadn't had to be moved. The air con didn't work properly, the shower gel was missing and the bath was blocked.
The food wasn't great either, microwaved, and the chef saw fit that I couldn't have sour cream as described as I had the jacket potato as an alternative to fries.....pretty petty if you ask me considering I'd waited an hour for my food.
No one asked if I'd found the stay enjoyable at check out, I assume they had gotten fed up of negative feedback.
Need to get this one sorted out HI!!
August 13, 2014
Rated 4.0 out of 5.0 by carole J easy access, comfofotable night
as stated before, i stay at this hotel often throughout the year travelling to and from the north of scotland.
I find it friendly and comfortable at a great rate but on this occason it was expensive which was dissapointing
otherwise all great
August 13, 2014
Rated 1.0 out of 5.0 by Ianl0808 Poor Dirty
Booked the " suite" top of the range available room for honeymoon stay.
Dirty,old deccor, noisy windows did not open.
Don't Book !
August 12, 2014
Rated 3.0 out of 5.0 by Grumble Location good
Hotel in need of a makeover, was almost full during my stay and staff were under a lot of pressure to keep up.
Problem in bathroom with running (not just dripping) bath tap not resolved during 3 nights stay.
Wifi easy to connect to but internet speed extremely slow, almost unusable.
August 11, 2014
Rated 3.0 out of 5.0 by aw111 tired
the room was in need of a revamp it was tired. Stains and riped wall paper, stained carpet. Could not open window and the air con did not work. The door did'nt seem secure. having said that the bed was extremely comfortable and i go 2 good nights sleep
the tv kept turni g its self off or weirdly telling me it was 3am when it was 8am
breakfast was fast and effeicent. staff good nd coffee came fast
August 10, 2014
Rated 5.0 out of 5.0 by April 56 great base for Commonwealth Games
Excellent base with good transport links ideal for commute into Glasgow and to Hamden Park
August 9, 2014