Rated 3.9 out of 5 by 409
Rated 5.0 out of 5.0 by nodroc hotel service
I would highly recommend this hotel we could not fault the room the service or the quality of the food my only disappointment was my husband failed to mention the fitness suite so i could not take advantage but we are already making plans to return next year
April 20, 2016
Rated 4.0 out of 5.0 by Ed g 60 Flying Visit to see Family
Having used Holiday Inns exclusively because of the known standard I was disappointed in what I found in the fabric of the hotel. I have used the hotel before several times but found that it had deteriorated and could do with a freshen up and clean.
The grounds were also unimpressive with litter and generally minimal ground keeping being done. I know it was early in the year but still there is plenty that could be done to make the place presentable.
The most surprising was the bed. Great before, comfortable but rock hard this time. May suit some but certainly not me.
Bathroom was good admittedly and it did look like it had been freshened up recently but painting over fittings just shows a lack of concern for quality so you start to look for other things ......
It is a good place to stop off not too far from the M77 or M74 and close to the centre of EK and Glasgow was close enough.
Just wish a bit more TLC had been put into the hotel and you would have a winner.
April 20, 2016
Rated 5.0 out of 5.0 by Tha Management Excelent friendly staff
Generally speaking a comfortable , enjoyable stay.
April 20, 2016
Rated 4.0 out of 5.0 by shifty35 excellent recomendation
.The stay at this hotel is made all the better by the staff friendliness and the way it is all laid out with the ease of flow throughout the hotel and the disabled access is noticeable with the wide arches and separate entry door at the front.
The spa layout is superb and the pool could be lined off for the serious swimmers so that they could have undisturbed workouts, combined with gym and separate classes for the energetic ones there is something for every age and ability.
April 19, 2016
Rated 3.0 out of 5.0 by Anne1694 Disapponting stay
Pool is great and the location was great to visit other areas. Service was very disappointing however.When we arrived the mini bar had bottles that were empty and had to inform the reception so that we were not charged.
We did not have an evening meal as we had a dreadful experience on a previous stay. On our visit to the restaurant on the following morning for breakfast ,we were not acknowledged when we arrived and I had to approach a member of staff to ask where we should sit.
No coffee or tea was offered (despite 3 members of staff on duty). Hot food was not appealing. Sausages appeared uncooked and fried egg had been sitting for some time.
April 17, 2016
Rated 4.0 out of 5.0 by duncanrig16 Sleep interrupted
Overall everything in the hotel was excellent. However I was woken up early each morning by a noisy ventilator fan on the kitchen roof outside my window
April 13, 2016
Rated 5.0 out of 5.0 by Kirst01 Another great stay at the Holiday Inn
Comfortable and clean room. Fantastic buffet breakfast. Only negative comment would be that dinner in the restaurant wasn't as good as it's been on the previous occasions I've stayed here. The choice of food on the 3-2-1 menu was limited so we chose from the a la carte menu. It cost us £80 for 2 steaks and 2 bottles of wine which isn't cheap. The steaks were quite small and one of them was a bit chewy, though still tasty. It wasn't bad enough to warrant making a complaint, we were just a bit disappointed in the quality of the food....the buffet breakfast made up for it though!!
April 13, 2016
Rated 5.0 out of 5.0 by Grumpy2447 What a Gem
I stayed here at short notice and after a long drive I was made to feel genuinely welcome from the moment I stepped through the door. The check in experience was friendly and efficient and as a Spire Elite Rewards Club member I was given a complimentary upgrade to a suite. The suite was huge, light and airy with surprisingly good views from the wall of windows. The service in the bar was great and again very friendly. I didnt use the adjoining health club but the facilities looked very good. I had a great nights sleep and a very good breakfast. Thank you to all the great staff and I will be back.
April 12, 2016