Rated 2.0 out of 5.0 by Worker999 Not a peaceful night
I have stayed in this hotel several times and always had a peaceful nights sleep. My experience on this stay was not good. I had very noisy neighbours and found it difficult to sleep. Not what you need when you have a busy day ahead. I know this is really the hotels fault but I did tell reception. Hopefully it won;t happen again. Maybe the hotel coudl make sure that their egular busines travellers are in a different location to the leasure travellers.
May 14, 2013
Rated 5.0 out of 5.0 by Martin127 Welcome Break
Easy to find hotel that broke up our journey perfectly. Room comfortable, staff friendly, and food well presented. A very relaxing stay.
May 11, 2013
Rated 3.0 out of 5.0 by Davidmale1 Poor service
The service in the bar and in the restaurant for breakfast was poor, with the staff completely ignoring me on a number of occasions and far too busy with other things to attend to customers.
Customer priority is obviously not part of the training and the service did not feel at all personal or special.
Reception was OK but pretty standard.
May 10, 2013
Rated 5.0 out of 5.0 by Jackie1930 quality accomodation
i found the staff most helpful, the food lovely and the accomodation very good
May 7, 2013
Rated 4.0 out of 5.0 by LosClarks Good standard for the price
We stayed for 2 nights at the Holiday Inn Eastleigh as a friend was getting married nearby. The hotel was perfect for this, with a clean comfortable room and friendly staff. I would not visit this hotel for it's location - it's not picturesque and there's not much around if you don't have a car, but for easy access, good parking, and getting around to Winchester, Southampton etc it is a good base at a very good price.
April 13, 2013
Rated 5.0 out of 5.0 Loved the health suite!
We just got back from our stay , it fitted in perfectly with our visit to peppa pig world ... After a long hard day it was pure bliss stepping into the jacuzzi and relaxing ....we thought the hotel in general was lovely and clean throughout and staff very pleasant ... We chose to eat in the bar in the eve and wasn't overly impressed with the choice or the food however breakfast was amazing and everything and more was on offer ... Delicious ! The room was smaller than I expected for a family room but was very clean ...our son loved his balloon and pack to keep him busy ... He ate so much in the bar he couldn't manage his cookie & milk gift but it was a lovely gesture ... We wouldn't hesitate at booking in here again next time were in the area ...
April 6, 2013
Rated 1.0 out of 5.0 by DavidH1 Poor service by room service and management team
This is the worse Holiday Inn I have stayed in for over three years.
The room phone did not work, it took three hours to deliver a plain cheese and ham sandwich to the room.
The iron board delivery took over two hours, then the noise in the next door room until 1.30am.
Spoke to the manager, the following day....I was advised they would look in to the issues and call me back but, this was four days ago and still no telephone call.
Clearly, the management team share the same poor service values as the rest of their team.
March 31, 2013
Rated 5.0 out of 5.0 by Mick566 Overnight Stop
A number of us stayed overnight for a wedding party held at a local club. Breakfast and accommodation were excellent. Advance purchase price was also good value for money.
March 29, 2013