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Rated 4.0 out of 5 by 147 reviewers.
Rated 2.0 out of 5.0 by Shower bust Only stopped one night, and used shower only in morning. It just failed to work. October 26, 2014
Rated 2.0 out of 5.0 Nice réception and spa, poor restaurant The hotel is being let down by its poor standard of food and an apparent lack of staff training in the restaurant/bar. Specifically, on the first evening our steaks were brought to the table cold. At the first breakfast the cheese was dry and curling and the meats were dry and had been out too long without fresh replenishment, it was about 8.30 and breakfast runs til 10 am. At dinner on the second evening the waitress could not say with any certainty if anything on the whole menu contained nuts, (one of our party had a nut allergy). One meal brought to us they had forgotten the chips, these eventually arrived about 20 mins later at the end of this course. The waiter, when we complained, did rectify this issue by refunding this one meal. At breakfast the following morning, 07.30hrs, once again, the poor quality cheese was dry and curled and despite listing three meats available, there was only salami and the tray was not replenished whilst I was there. There were sufficient staff working the restaurant to keep an eye on these details. Overall this is a good hotel, but the F&B side needs a performance review. October 26, 2014
Rated 3.0 out of 5.0 by Not up to scratch Very very slow book in as receptionist on a call And my room no16 wS next to the cleaners meeting room Where it seems the only way to communicate is by shouting Got woke up and couldn't relax due to the noise October 25, 2014
Rated 5.0 out of 5.0 by Crafty Weekend away Lovely stay - staff brilliant, can't fault them. Breakfast was warm and a 'working lunch' was very basic with only 1 desert available Accommodation was perfect - although if you are a light sleeper ask to stay at the back of the hotel away from the main road - beds very comfy. Parking - first come first serve and do fill up very quickly Conference rooms were ideal for our event but could have had a bit more room - however this wasn't possible due to other conferences going on. Overall a brilliant stay and would go back again, only downside was that there was a wedding on the Saturday and the children (all under 10) were shouting, screaming and running around, which wasn't acceptable and parents weren't even checking what they were up to!!!! October 22, 2014
Rated 5.0 out of 5.0 by Relaxing Stay This was the most clean and comfortable hotel I have ever stayed in. All staff very friendly and helpful. Food very fresh and well cooked, I will definitely stay again. October 21, 2014
Rated 5.0 out of 5.0 by Ideal pre cruise stay and car parking package As the Southampton Boat show was on, this was an ideal alternative to the Holiday Inn in Southampton that we usually use before a cruise and whose car park was taken over the event. Very easy to get from the Hotel to the ship and back again via the allocated taxi that was part of the package. October 13, 2014
Rated 1.0 out of 5.0 by Stay at the Holiday Inn Southampton The staff at this holiday are poorly trained and do not understand the meaning of customer service. I would not recommend this hotel to anyone - there is a captive audience here which can be the only reason why guests would stay here. October 12, 2014
Rated 5.0 out of 5.0 by Just the place for a driver to stay If you are going on a cruise and you are driving down to Southampton then stay at Eastleigh Holiday Inn instead of in Southampton. The hotel is right on the motorway junction and the taxi service from the hotel to the cruise port and return is second to none. Believe me you wont regret it. Oh and the hotel is very good as well. October 5, 2014
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