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Rated 4.7 out of 5 by 174 reviewers.
Rated 4.0 out of 5.0 by Comfortable I was given a price for the room and after all the taxes or what not I was a little surprised at what was charged to my card October 15, 2014
Rated 5.0 out of 5.0 by Great Service I stay here for business. Staff is great. Rooms large and clean. Hotel restaurant great food and bar. October 14, 2014
Rated 3.0 out of 5.0 by Room was not cleaned The check in staff was wonderful. I had a very nice room. However on my second day housekeeping didn't clean my room. I returned after housekeeping had left for the day. I found it very discomforting to walk into a room that should have been made up. I told the front desk employee and was offered a free drink, which I did not take. I made sure to fill out the comment card for the manager but never received a call or any consideration. Why bother supplying a comment card if its not read and addressed? This is not the way to treat a return customer (I am platinum elite). This is not the way to treat ANY customer. I at least deserved a call from the manager. Very disappointing. October 11, 2014
Rated 5.0 out of 5.0 by Wonderful hotel and exceptional customer service This hotel is fresh and modern. The restaurant/bar that is located in the hotel has a wonderful ambiance. The menu selection is extensive and they offer high end food at a moderate price. I have stayed at this hotel many times and the customer service is exceptional! October 11, 2014
Rated 5.0 out of 5.0 by Friendly and First Rate My husband and I were part of an Eau Claire Univ. fraternity gathering at the Holiday Inn for the weekend. We appreciated the quality of the inn and the service and respect that every staff member gave us. Food was great also. It was a bonus being there along with reuniting with friends in such great surroundings. October 10, 2014
Rated 3.0 out of 5.0 by clean hotel poor customer service Poor customer service. Staff disregarded our concern. October 9, 2014
Rated 5.0 out of 5.0 by Very comfortable, the two different types of pillows were a plus! Our room was absolutely wonderful! It was quiet, and clean and within a great variety of places to eat and shop!!! We spent one evening in front of the fireplace outside!!!! Johnny's Italian Steakhouse was just the best when we did not want to go anywhere at all!!! Hope to come to Eau Claire again!!!! October 8, 2014
Rated 5.0 out of 5.0 by Great place We had a reunion group at the hotel. Our members were so impressed with the hotel, we booked it for our next reunion! October 8, 2014
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