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Rated 4.8 out of 5 by 182 reviewers.
Rated 4.0 out of 5.0 by Comfortable I was given a price for the room and after all the taxes or what not I was a little surprised at what was charged to my card October 15, 2014
Rated 5.0 out of 5.0 by Great Service I stay here for business. Staff is great. Rooms large and clean. Hotel restaurant great food and bar. October 14, 2014
Rated 3.0 out of 5.0 by Room was not cleaned The check in staff was wonderful. I had a very nice room. However on my second day housekeeping didn't clean my room. I returned after housekeeping had left for the day. I found it very discomforting to walk into a room that should have been made up. I told the front desk employee and was offered a free drink, which I did not take. I made sure to fill out the comment card for the manager but never received a call or any consideration. Why bother supplying a comment card if its not read and addressed? This is not the way to treat a return customer (I am platinum elite). This is not the way to treat ANY customer. I at least deserved a call from the manager. Very disappointing. October 11, 2014
Rated 5.0 out of 5.0 by Wonderful hotel and exceptional customer service This hotel is fresh and modern. The restaurant/bar that is located in the hotel has a wonderful ambiance. The menu selection is extensive and they offer high end food at a moderate price. I have stayed at this hotel many times and the customer service is exceptional! October 11, 2014
Rated 5.0 out of 5.0 by Friendly and First Rate My husband and I were part of an Eau Claire Univ. fraternity gathering at the Holiday Inn for the weekend. We appreciated the quality of the inn and the service and respect that every staff member gave us. Food was great also. It was a bonus being there along with reuniting with friends in such great surroundings. October 10, 2014
Rated 3.0 out of 5.0 by clean hotel poor customer service Poor customer service. Staff disregarded our concern. October 9, 2014
Rated 5.0 out of 5.0 by Very comfortable, the two different types of pillows were a plus! Our room was absolutely wonderful! It was quiet, and clean and within a great variety of places to eat and shop!!! We spent one evening in front of the fireplace outside!!!! Johnny's Italian Steakhouse was just the best when we did not want to go anywhere at all!!! Hope to come to Eau Claire again!!!! October 8, 2014
Rated 5.0 out of 5.0 by Great place We had a reunion group at the hotel. Our members were so impressed with the hotel, we booked it for our next reunion! October 8, 2014
Rated 4.0 out of 5.0 by Would Recommend for meetings but not for a Family Vacation. The Holiday Inn was very nice with clean and comfortable rooms. The rooms are great with a nice desk for computer use, etc. The hotel would be nice for meetings and/or conferences. Unfortunately it is not family friendly. There was no free continental breakfast due to an onsite restaurant where the breakfast buffet was $8.75. They didn't have the cookies or popcorn available in the evenings that I always looked forward to. Since my husband and I are now retired we look for a more homey atmosphere when traveling so I will mark this hotel off our list. October 8, 2014
Rated 5.0 out of 5.0 by Great Service I hosted a conference for my colleagues who attended from around the state. The entire staff went out of their way to make sure that the A/V equipment was working, the conference room was set up appropriately, and the temperature of the conference room was comfortable. The food was exceptional and the staff very attentive and accommodating. I would highly recommend this venue. October 7, 2014
Rated 5.0 out of 5.0 by felt like I was at home Had a small issue at check in and was fixed with in the minute. Lots going on in the hotel, but was attended to right away friendly staff October 7, 2014
Rated 5.0 out of 5.0 by Excellent option I go always to this hotel when I am at Eau Claire due that is very good located, walking distance to the malls, and restaurants. The restaurant (which is not part of the hotel) is excellent, very good stakes, and the salmon is great. Good selection of wines and the bar is very good as well to relax after a heavy day at work. October 6, 2014
Rated 5.0 out of 5.0 by Best in Class A extremely professional staff, very luxurious facility and wonderful restaurant. We completely enjoyed our 2 night stay and would stay again when in the area. October 3, 2014
Rated 4.0 out of 5.0 by Reservations On line reservations I thought used to provide message box for special requests. I always request a top floor. Receptionist said I could request this in advance by calling hotel. October 2, 2014
Rated 4.0 out of 5.0 by Great Staff People were very friendly. There was no mini-bar, which was disappointing, but overall the room was nice. They let me do a late check out without any problems whatsoever. October 2, 2014
Rated 5.0 out of 5.0 by New Room This was a very nice hotel. It is easy to find. The hotel staff were friendly and helpful. October 2, 2014
Rated 5.0 out of 5.0 by Nice place Very clean and modern, comfortable bed and pillows! October 2, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel with great service! Beautiful hotel, comfortable rooms and a great bar and restaurant! Also a very nice outdoor area with a fireplace! October 1, 2014
Rated 5.0 out of 5.0 by Holiday Inn Eau Claire South I-94 This is a brand new hotel and is a bit out of the way but has excellent amenities in the rooms including a microwave, coffee pot, refrigerator, iron, hair dryer, and miscellaneous toiletries. The bed was very comfortable with a variety of pillow types to suit your needs. October 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed, great service and Awesome restaurant The hotel is fairly new and decorated beautifully. The staff were all very helpful and friendly. The rooms were nice and the bed was great!!! The restaurant, Johnny's was spectacular - the Best dinner I have had in a long time!!! Loved it September 30, 2014
Rated 5.0 out of 5.0 by Excellent service Very accommodating and friendly. Rooms were very nice. Very clean. would highly recommend. September 29, 2014
Rated 5.0 out of 5.0 by Would stay again We are very picky about our lodging. This met even our expectations. September 29, 2014
Rated 5.0 out of 5.0 by Great Stay The service was great, and the bar and restaurant connected to the hotel was delicious. September 29, 2014
Rated 5.0 out of 5.0 by Breakfast An option for a simpler menu for a free breakfast option would be deprecated. Or if Gold Members could order up to five dollars worth for free off the room service ala carte menu. September 28, 2014
Rated 5.0 out of 5.0 by Great stay New hotel with confortable rooms with a very good restaurant. Pleasent staff. September 26, 2014
Rated 5.0 out of 5.0 by Great service It was a great stay. Perfect location and great service. September 26, 2014
Rated 5.0 out of 5.0 by A Slice of Heaven This is not your typical Holiday Inn. I travel weekly for business and have been coming to Eau Claire for over 20 years and the new Holiday Inn is like a slice of heaven compared to the other hotels in the area. The staff greets me by name and always makes me feel welcome. Johnny's Steakhouse has awesome food and a great atmosphere....the best restaurant in the area by far! September 25, 2014
Rated 5.0 out of 5.0 by Excellent property This is a new property in a developing area. There is a restaurant on site and a large number of restaurants within easy walking distance. Quite a range of retail and other outlets within a few minutes drive. Easy on and off the highway access. Staff were very professional and helpful. Would recommend this property! September 25, 2014
Rated 5.0 out of 5.0 by Awesome Hotel First time here and I loved it. I will definitely get back here September 19, 2014
Rated 5.0 out of 5.0 by Nice Room I liked the location of the Hotel. It was quiet, clean and comfortable. September 18, 2014
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