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Rated 4.8 out of 5 by 206 reviewers.
Rated 5.0 out of 5.0 by Great Service @ Holiday Inn Eau Claire Thank you for an enjoyable stay. It was a quick stay, but service September 14, 2014
Rated 5.0 out of 5.0 by Amazing hotel and restaurant!! I love this hotel and stay there every chance I get!!! Johnny's Italian steakhouse is wonderful and the staff esp. Jess and fantastic!! Best hotel I have experienced!! September 14, 2014
Rated 5.0 out of 5.0 by Great Service with understanding I was staying here as I was traveling over 2,500 miles on a Motorcycle. After checking in the front desk informed me about a major storm coming in. Lisa at the front desk made sure i was safe & had a room for the next night. Billie in housekeeping made sure that I had the things I need to get the Bike ready for the next days ride. September 13, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Experience Right off the hop, staff was welcoming. Got in right away, there were plenty of parking spots. It had a great bar area of which we took full advantage including the patio; good beer selection. Room was clean, sheets were clean, room had a flat screen tv. If I had to nit-pick, the bathroom didn't have a tub, and although the hotel was 50 feet from the freeway, the route was a bit long. All in all, it was a terrific experience and would stay again. September 11, 2014
Rated 4.0 out of 5.0 by Very Nice Hotel but... Hotel was very nice. We found this hotel after an extremely long day of driving and were tired and hungry. Check in was easy and front desk was prompt. We visited the hotel restaurant and bar after checking in. The bar staff were extremely efficient and the drinks were wonderful. We ended up ordering some food items to take back to our room as we were weary from the day's travel. Food was absolutely wonderful. The hotel room was very nice and very clean. The bed was good, but the pillows were a bit too soft for our liking. We woke several times to the air conditioning unit making a noise when it cycled that sounded like a fire alarm going off in the hotel. My husband even got out of bed and check the entry door to make sure. In addition to the air conditioning noise, a group of women who had been at the bar/restaurant came down the hallway sometime during the night and obviously had too much to drink as one fell down and the others were laughing and making a lot of noise. We mentioned the above upon check-out and were informed the air conditioning unit would be checked out. September 11, 2014
Rated 2.0 out of 5.0 by Nice place, poor service -Staff forgot to enter my priority club information -Staff gave me reciept for the wrong room -Staff did nothing when an issue was brought to their attention -Overall a pretty poor experience September 10, 2014
Rated 4.0 out of 5.0 by great service Wonderful staff felt very welcome! clean mattress too hard for me September 10, 2014
Rated 5.0 out of 5.0 by An Eau Claire gem This hotel is tucked away from the beaten path but with easy access to whatever one might need. It was the perfect oasis after a busy day of travel. The on-sight restaurant/bar is convenient, and the food is delicious. This was an excellent choice, and I plan to stay here the next time I come to Eau Claire. September 5, 2014
Rated 5.0 out of 5.0 by Beautiful new hotel. Really enjoyed staying in this hotel with all room furnishings and amenities provided being excellent. The only slight problem we had was locating the hotel on our GPS. The street the Holiday Inn is located on is new and the GPS could not find it. You have to use the address for the Texas Longhorn Steakhouse next door and know the Holiday Inn is their neighbor. September 4, 2014
Rated 5.0 out of 5.0 by Great hotel with luxury "extras" My husband and I stayed at this hotel because I needed to visit my doctor at the nearby Mayo Clinic (4 hours from where we live). We truly enjoyed our stay! The front desk staff was friendly, efficient and professional. We had already made dining plans, but we noticed that there was a beautiful restaurant attached to this hotel. We plan to dine there in the future. We also noticed a beautiful indoor pool and wished that we had brought our swimsuits to use it. The room was delightful -- clean, comfortable, and relaxing. The pillows were identified as either "hard" or "soft" which made it easy to pick the best fit for us. The linens were clean, with a lovely lightweight comforter to keep us cozy. The bath soap was wonderful, to the point where I wanted to ask where I could buy some for myself! I also noticed they provided luxury lotion, shampoo, and conditioner from a well-known bath and body store. The check-out process was smooth and uncomplicated. The location of the hotel is perfect -- right off of the highway and near many restaurants and a great shopping center. We will likely be returning to Eau Claire to see my doctor again. When we do, we will definitely return to this hotel. September 2, 2014
Rated 5.0 out of 5.0 by Overnight stay was excellent! We stayed overnight and had a wonderful experience at your hotel. We would recommend your hotel and would definitely stay again. Thanks for a wonderful stay! September 2, 2014
Rated 3.0 out of 5.0 by Nice new hotel but not sure I would return. Just returned from a two week stay at the new Eau Claire HI. The hotel is brand new and has a nice restaurant. The stay was enjoyable overall but I felt the hotel rates were complicated and overpriced. I had reserved for two weeks using AAA but I found it very odd that almost every night, the rate seemed to change. There was no discount for the extended stay either. If you are an elite member, don't expect any special treatment. As a Platinum member, I am used to getting breakfast vouchers but none were offered here. I asked but was refused. They have a breakfast buffet for $8.99 but I chose cereal in the room instead. I just don't feel that this hotel is a good value compared to other similar Holiday Inns or competitor hotels that I have recently visited. I probably would chose to stay somewhere else next time. August 31, 2014
Rated 5.0 out of 5.0 by This is an outstanding hotel. We were very impressed with the hotel. Our beds were really great and that is something for us to say as we usually do not sleep well when traveling. We even asked the front desk if they knew who manufactured that particular mattress. Our room was very clean as was the entire premises. We ate dinner and breakfast in the hotel's upscale restaurant and both were great. Our dinner waitress Brittany was excellent, very pleasant and courteous, most attentive during our meal. Breakfast is not a free continental breakfast,as in many hotels, but a hot buffet breakfast with numerous food choices. It is well worth the cost! Our breakfast server again was very pleasant. With this level of customers service we would not hesitate to stay here again or recommend the Holiday Inn Eau Claire South to anyone! Our compliments to all of the staff who cared about us as customers. August 29, 2014
Rated 5.0 out of 5.0 by Great bed, terrible pillows :( This hotel is brand spanking new and beautiful. The carpet still smells brand new and everything was so clean. The beds were very comfortable. The only thing I would suggest is bringing your own pillow if you can. The pillows were terrible and really were a disappointment. Other than the pillows, I would highly recommend this hotel. August 29, 2014
Rated 5.0 out of 5.0 by Warm and Inviting with Great Service Can't say enough kind things about this wonderful hotel. The lobby had a vibrant ambiance, the rooms - particularly the beds, were nice and comfy. But what really made this stay a pleasure, was the extraordinary staff. They went above and beyond to make this a happy experience. I send my thanks for all the comfort and service they provided!!! August 28, 2014
Rated 5.0 out of 5.0 by Good hotel, will stay again Hotel was good. I stayed for 4 nights. Upon check in I asked for room on top floor but was told there weren't any available. Which was a lie because my colleague checked in couple of hours later and got the room on top floor. Bed was spring mattress and worn out and not comfortable. Cleaning person didn't even empty the trash! No complementary breakfast. For buffet breakfast it is very pricey. Had dinner there once. Food was good, but very dark in the restaurant. No problems with Internet connectivity. I would recommend this hotel because there isn't better alternative. August 27, 2014
Rated 5.0 out of 5.0 by Cool Theme The hotel has a Rat Pack/Jazz theme which I loved. The staff is great. The restaurant has great food. Loved the convention area. The staff is helpful. Marki at the front desk made our stay extra special. August 25, 2014
Rated 5.0 out of 5.0 by Excellent experience I have stated numerous holiday properties and this ranks in the top three of all that I have stayed in. We were very satisfied with this excellent hotel. Thank you for the prime service August 25, 2014
Rated 4.0 out of 5.0 by Only 1 thing The only thing that I don't like about this place is in the restaurant. Employees have to haul out garbage and other waste products through the dining area to dispose of them. That has to change! August 23, 2014
Rated 5.0 out of 5.0 by Trick to get to but worth the trip. This is a new hotel but not so new that the still have problems. Our experience was very good - the room, the grounds and facilities (pool August 21, 2014
Rated 5.0 out of 5.0 by Great accommodations The hotel is a very nice accommodation for the price. We had some trouble with temperature control as it was 65 when we opened the door to our room, coming out of a 85 degree outside it is quite shocking. We upped the thermostat to 75 but with the fan continuing to blow is still seemed chilly. Not sure what could have corrected it out side of hitting the off button. We had a very comfortable nights sleep with a pillow selection and nice mattresses. Spending very little time there except for sleeping my review is not easy to evaluate but very favorable in all areas of our stay. August 21, 2014
Rated 4.0 out of 5.0 by New so very nice atmosphere The grounds and interior are very nice. The restaurant and bar have great potential with better management. They either need to be better staffed or better trained to attend to customers. The rooms are nice and beds comfy. We had issues with the people above us letting their kids jump off of furniture in the middle of the night but the hotel took care of that. The facilities are overall very nice and the the front desk staff is friendly. August 20, 2014
Rated 4.0 out of 5.0 by Very nice Hotel We stayed for 3 nights; the room was comfortable and quiet. The only drawback was not having the convenience of a continental breakfast. August 20, 2014
Rated 5.0 out of 5.0 Great Atmosphere Pros: Great atmosphere. I found the decor to be very inviting and relaxing. Good food. I liked that we were able to order food after 10 pm (at the bar) and though breakfast was not free, it was much better than your standard free continental breakfast. Clean everywhere. Great service at check in and at the bar. Cons: Very pricey for a one night stay. The gal that was serving us at breakfast was not attentive and was slow to bring coffee, etc. There was another gentleman serving others who seemed very interactive with other guests. 2 servers, 2 completely different experiences. August 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Very good stay, excellent service and a great wait staff! August 20, 2014
Rated 4.0 out of 5.0 by Great service hard to find the road to get into the hotel drove by it twice the third time I turned off on a on a exit and followed my way over to the hotel I could see the building but could not figure out how to get to it more signs on hwy 53 would help. August 20, 2014
Rated 5.0 out of 5.0 by Passing Through Hotel is new and a bit hard to find but a phone call to the front desk provided ample instruction to direct us to the hotel. Very friendly front desk staff were great. August 20, 2014
Rated 5.0 out of 5.0 by Great New Hotel First time to stay at this property. I'll be back for sure. Great location. August 20, 2014
Rated 5.0 out of 5.0 by Beautiful new hotel with a great resaurant. This Holiday Inn is tucked behind a mall with many options for places to grab a bite to eat, but I would highly suggest the hotel resaurant. I had an 18oz bone in ribeye that was fantastic. The hotel itself seemed very new and clean. The staff I worked with were all very pleasant and accomodating. August 18, 2014
Rated 5.0 out of 5.0 by Excellent Service and very comfortable accommodations The staff was courteous and helpful. Room service was excellent and the food from the restaurant was very good. Enjoyed my stay and eill book again when I am in the area. August 18, 2014
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