Rated 4.8 out of 5 by 222
Rated 3.0 out of 5.0 by BigLew61 Review of Holiday Inn Eau Claire
The hotel gets good ratings for the room, food, and drink but only average for service. When the expectation is that a hotel's services are available such as the whirlpool then great...but to not receive a warning when it was out-of-commission is not acceptable. One of the reasons that we like this hotel is their facilities...they are usually good. When I mentioned this to the front desk there was no-one that could answer my concern and no compensation was offered for our inconvenience. Same price, etc. I generally like this place but I was disappointed this time around.
January 19, 2015
Rated 5.0 out of 5.0 by IowaGirl99 Great Changes Since our Last Visit - :Thank you!
Our previous visit was good but not excellent due to a few "hiccups", but we found that management fixed all of those issues. The restaurant and bar service was amazingly attentive! We ate 3 times and also sat at the bar one evening. The front desk was responsive. One of the beds needed changing but it was taken care of right away. I would recommend that the cleaning staff do a double check on rooms (check mirrors, sheets/pillows, etc.). There were several events on Sat. night so we were worried about noise but the security staff assured us they were on top of it and after 10 p.m. the halls near our room were fairly quiet (as much as can be expected in a hotel). We also enjoyed the pool area, which was very clean. Thank you for a wonderful mini vacation. We'll be back!
January 8, 2015
Rated 5.0 out of 5.0 by brynnsmom Very clean, quiet hotel
Had a great stay at this Holiday Inn. The room was comfortable and nicely appointed. Also, it was very, very quiet even on a Saturday night! My only complaint was that the pool was very small, crowded and had no kids area.
January 7, 2015