Rated 4.2 out of 5 by 256
Rated 4.0 out of 5.0 by Boab123 Parking
Did not expect to pay £10 for parking having booked a double room for the night
November 29, 2013
Rated 5.0 out of 5.0 Helpful staff and PERFECT for families
Stayed again to see the Rugby at Murrayfield with our twin boys (aged 10).
Room as ever very clean, beds comfortable and lovely and warm.
We were on the fifth floor and the view looking out to the castle was spectacular.
We returned from the rugby hungry and tired and sat in the lounge area, full of atmosphere with delicious sandwiches, absolutely perfect for what we needed.
The breakfast was delicious, the staff incredibly helpful and great to be able to take your coffee to the swimming pool area afterwards to watch the children swim in the hotel pool.
Excellent in every way.
November 28, 2013
Rated 5.0 out of 5.0 by Allan1963 Comfortable bed and very friendly staff
Really enjoyed my stay. Room great staff fery helpful and friendly. Resturant very good enjoyed our meal in a very quit surrounding and the superb staff on hand. Good all round would use again.
November 27, 2013
Rated 3.0 out of 5.0 by lambopaul if only the lights worked
Cracking location, next to the zoo and regular buses into Edinburgh (princes street), huge double bed which was great, a couple of small issues
1 - Upon arrival 3 of the 4 wall lights didn't work, a porter came up and changed the bulbs in two of them and they still didn't work - the final night of 3 we found a switch behind the pillows which amazingly switched the lights on !!!!
2 - Breakfast itself was great however due to the amount of guests staying it was often chaos. Been told there was a wait, but we had another friend staying so went to see if he had already got a table to then see spare tables or tables vacated but dirty crockery on it. People simply taking up tables by entering from the bar area and often the chinese part would be virtually empty - so from a food perspective pretty good, service level pretty poor. If your going to have big parties staying I recommend that you organise them not them organinsing you!!
The hotel was incredibly busy but at times the service levels seemed chaotic.
November 24, 2013
Rated 5.0 out of 5.0 by george848 GOOD HOTEL IDEALLY SITUATED
Stayed here for 2 nights, good comfortable clean room, twin beds and a sofa bed which is great for relaxing and watching tv.
nice clean bathroom. Great bus service outside hotel.
Have stayed here a good few times and always return, the breakfast is now a lot better and staff are lovely and helpful
November 22, 2013
Rated 4.0 out of 5.0 by Chorister Massed choir event + rugby
The hotel was full because of choirs and supporters staying for the Festival of Brass and Voices in the Usher Hall. Additionally there was a Scotland/South Africa match at Murrayfield, many supporters staying at the hotel because of its proximity (walking distance) to the pitch.
Food was good and well presented and served.
Drinks were expensive!
Room was very clean but just too close to the 3 lifts, slightly noisy with machinery and guests passing to/from the lifts.
November 21, 2013
Rated 5.0 out of 5.0 by MrMurray73 Away Day with Overnight Stay
Spent a great night at the Holiday Inn at Edinburgh Zoo.
Enjoyed a superb evening Meal, taking advantage of the DBB Offer.
Slept well, and enjoyed the Swimming Pool, Jacuzzi & Sauna.
Finished off with a fantastic Breakfast.
I have stayed here many times with my family and have never been disappointed by the service provided.
November 20, 2013
Rated 4.0 out of 5.0 by StevieG1310 Good value
I got this break on a special deal which was great as it was a rugby weekend. I picked the hotel because of its location to Murrayfield and was pleasently surprised by it. I will definetly stay here again in the future.
November 19, 2013
Rated 4.0 out of 5.0 by Fergandwife A very pleasant hotel
This hotel is well located near to Edinburgh Zoo. Parking is plentiful and there is easy access to the city centre using the local bus service. The staff were courteous and helpful throughout the hotel. Food in the restaurants was well prepared and presented. Our favourite was the Chinese / Thai.
November 18, 2013
Rated 5.0 out of 5.0 by Smith742 Very relaxing stay.
The hotel is ideally located for access to the city and the airport. They have ample parking and all the facilities you would need.
The rooms are very clean and comfortable.
There are a couple of restaurants available for evening meals, plus the bar menu. I chose to eat in the Chinese restaurant, which was OK - I can't comment on the other restaurant or bar menu.
One thing I can say is the staff in all areas of the hotel are outstandingly helpful and cannot do enough for you.
I'd also like to mention the ladies on reception (I don't have their names sadly) but they went above and beyond and for that reason I would certainly stay here again.
One was a younger girl with dark curly hair who checked me out on 7th Nov. The other had an English accent, glasses and silvery/blonde hair.
November 11, 2013
Rated 4.0 out of 5.0 by lienosus Business and leisure
Stayed 3 nights on business but also conveniently located for a short £1.50 bus ride to take in some of the delights of Edinburgh city centre. A stroll around lively Princes Street, up to the castle, a leisurely drink and some traditional Scot's dining (recommend Howie's on Victoria Street) nicely rounds off a busy work day. Another £1.50 bus ride or around a £10 taxi fare gets you to Edinburgh Park if that's where your business is. Bus stops in both directions conveniently just outside the hotel, including the airport bus, and also right by the Zoo so easily found.
Quite a busy hotel but my room was quiet (2nd floor), clean and well maintained, with a decent shower, a comfy king-sized bed and adequate work area. Breakfast is buffet style with the usual assortment of beverages, fruit & cereal, cold meats, breads, make your own toast and cooked items including some delicious spicy haggis which livens up the senses in the morning!
Didn't use the restaurant apart from breakfast but always seemed reasonably busy of an evening. If my room service meal was anything to go by the food is up to the usual reasonable Holiday Inn standard.
Not the plushest of hotels and certainly not the best looker but a great all rounder, convenient location, reasonable prices and friendly and efficient staff make this a good choice for business or leisure stays.
November 10, 2013
Rated 3.0 out of 5.0 by Flash2 Excellent Staff
We found the staff helpful friendly efficient and knowledgeable.
We had a good room with great view.
Had a lovely bar lunch but unfortunately breakfast was chaotic not
something we have not found previously with ihg hotels.
November 10, 2013
Rated 5.0 out of 5.0 by Arna608 OVERALL SERVICE
I Arrived for a few days work. Check in by a trainee was very efficient and I was impressed by the the welcome I received as a rewards member. I was given an upgraded room without asking ,again this was good service. The room was comfortable although the toilet flush could maybe prove to be a problem for some people but would be easily rectified. Breakfast was good and the guy there also made everyone welcome and was cheery unlike some places where they just seem to go through the motions. Check out by Gareth was no problem and so the good service continued from start to finish.
Look forward to returning.
November 10, 2013
Rated 5.0 out of 5.0 Consistently Good!
Have stayed here before and always had a good experience. This was a three night break in the half term holiday, so the hotel was fairly full but never felt uncomfortably so. A booking system for the pool and gym was in place to avoid possible congestion.
Meals were generally excellent, highly recommend Sampans oriental restaurant. Special mention for two first class members of staff, Amanda in the restaurant and Kamilla in reception. We shall be back again soon!
November 10, 2013
Rated 4.0 out of 5.0 by ndmck4 Nice room,comfortable bed.
Hotel was nice, good location, 10 minutes to town centre by bus. Spa was great, breakfast was good. Only thing was no free wifi, not even for a limited time. A part from that an enjoyable stay.
November 6, 2013
Rated 4.0 out of 5.0 by Bossykate Good but......
Room was fine and appeared clean however, we found 2 dummies and a child's book under our bed. Kettle looked grotty and no milk cartons so we didn't enjoy coffee in the room. Water available to buy at reception. WiFi not included and was rather expensive to purchase so we did without.
Breakfast was excellent value and staff and service very good. I phoned down for extra pillows and they came straight away. The location was great too, really east to get into city centre and other places too.
Pool facilities good. Would probably stay again.
November 6, 2013
Rated 5.0 out of 5.0 by Paulw1973 Great place for a family visiting the zoo
We enjoyed our stay. The staff were very pleasant and helpful. We stopped one night before going to zoo in the morning. Food in restaurant is nice and it's great kids can eat free. If you planning on going into city centre best park at hotel where it's free and get the bus in. Parking in city is an absolute nightmare. It's only ten minutes , bus stop right outside and is cheaper than paying to park and much less stressful. We resorted to this after trying unsuccessfully to park up. Never known a city not have car parks! Anyways all in recommend hotel, especially if your going to zoo. Swimming pool is nice and jacuzzi and sauna perfect way to end the day.Thank you.
November 5, 2013
Rated 5.0 out of 5.0 by pandamonium room and location
This is my first time staying at a Holiday Inn.
My family and I found the hotel to be very clean, modern and the staff very helpful and friendly.
It was also next to the zoo which was the purpose for our visit..
Found finding a parking space abit of an issue on arrival as the undercover parking was full and we got caught up in the zoo traffic (this could be because we were unsure of the layout)
Even with this small issue, we will be returning to this hotel next year and will recommend it to friends and family.
November 4, 2013
Rated 3.0 out of 5.0 by bece Average stay
After staying at this hotel several times I feel a little bit disappointed.
Positives; good location, good price, large room.
Negatives; dirty bathroom and toilet, bed unmaid on 2 day, dirty cups left.
Will use other holiday inns in Edinburgh after this experience.
November 1, 2013
Rated 5.0 out of 5.0 by Onslo Clean and lovely staff
Repeat stay as next to the zoo and bus takes you right into town. This time housekeeping let them down with no soap, toiletries, extra towels and sheet to make up the folded bed , but as soon as this was pointed out they were rectified right away. Breakfast was really good and lovely swim in the morning...recommend anytime and defo go back and use again.
October 30, 2013
Rated 4.0 out of 5.0 by annabirgitta Good waiter
Good service in your restaurant, but your portion was not so good.
October 28, 2013
Rated 5.0 out of 5.0 by Mal21 Very Enjoyable
We had a very enjoyable experience,good room and excellent choice of food in the 2 restaurants,would definately recommend to friends
October 24, 2013
Rated 5.0 out of 5.0 by MaggieAbz Home from home
Quietly efficient and well run hotel - perfectly situated for the zoo and the city centre. This was our second visit and it certainly won't be our last
October 24, 2013
Rated 5.0 out of 5.0 by LynneO Great hotel for family stay in Edinburgh
Brilliant location and perfect for a short family break. Very family friendly with helpful staff.
October 21, 2013
Rated 4.0 out of 5.0 by Madridmates5 Overnight before holiday
We stayed in a triple room, booked through Laterooms and got an excellent price. All staff were very nice and there was a relaxed atmosphere. It was perfect for us before going out to the airport next morning.
October 20, 2013
Rated 5.0 out of 5.0 by pandatastic excellent family friendly hotel
Just returned from a 3 night stay at corstorphine hotel. We had the dinner, b&b deal and must say it was excellent value for money. The food we particularly good in the sampans chinese restaurant. The staff in both restaurants were excellent. It was the school holidays & the restaurants were very busy however staff were very friendly, chatting to kids and we were never kept waiting.
On arrival we had a lovely welcome from Kirsty on the front desk. Our family room was basic but large enough for 4 & very clean. My parents arrived that evening & sarah on the front desk arranged for them to be put in a connecting room next to us. We had not requested this but it was excellent. Really helped make our stay better having the family together. Following a passing conversation my parents had with Sarah she knew that we were in Edinburgh for my daughters 5th birthday & that she wanted to see pandas. Unfortunately due to recent events the pandas were not on show at the zoo, so we had a disappointed little girl. On her birthday we went to breakfast to find balloons on the table. The staff sang happy birthday and she was given a cake. Wow great start to the day. We were very touched that Sarah had remembered & informed the restaurant. It gets better!!! On return to the room, sitting on the bed was a teddy panda & birthday card from the staff. Needless to say we had a very happy 5 yr old. This attention to detail was amazing. Well done holiday inn. All staff were very friendly despite being busy. I wish more hotels took the time to ensure their staff were as goid & worked as a team like yours. We will be back. Huge thank you to Sarah. She is a credit to the hotel. Definitely stay here if you have children great location, good parking, brilliant public transport to city. Overall best holiday inn stay ever (we stay in a lot)!
October 20, 2013
Rated 5.0 out of 5.0 by MrsMac43 Great hotel
Lovely hotel, great location for the zoo and bus straight into Edinburgh town centre.
October 19, 2013
Rated 3.0 out of 5.0 by Jymf Disapointing
With regard to the restaurant I was annoyed when the staff member who took our room number for the table used his thumb like a hitch hiker over his shoulder to point the way without speaking.
I had to ask where our meal was after waiting 45 mins as they seem to have lost the order and then said the drinks would be free but were not. It reminded me of Hi DI Hi.
All the other staff members were superb.
The hotel is comfortable when you get used to the noise of coaches and taxi,s at night but I would not class it as 4 star in relation to other hotel ratings at this level.
October 18, 2013
Rated 3.0 out of 5.0 by Malkie50 Mr Leslie
We booked for a weekend break with 2 kids, Good service and very freindly staff, food was very good, we had a family room with a sofa bed but when sofa bed was folded down there was no room to move, rooms are very dated and in much need of decoration, very noisy with taxis arriving 24/7 and tourist buses departing and moving from 6-30 am onwards each morning. plus you still have to pay to use wi-fi
October 18, 2013
Rated 5.0 out of 5.0 by Ernie02 Great hotel
Fantastic overnight stay in the hotel, facilities were great
October 17, 2013