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Rated 4.2 out of 5 by 594 reviewers.
Rated 4.0 out of 5.0 by Friendly welcome back Stayed 2 nights recently with my partner as we were attending a local running event. Welcome drink and snack as we are both Platinum members. Rooms were nice and as described. Free parking,Pool and Jacuzzi all a plus for this property. Only negative was being refused a 1 hour late check out even though we are both Platinum. In addition we got a knock on the door at 4 minutes past midday asking when we were leaving the hotel. February 24, 2015
Rated 5.0 out of 5.0 by Happy Customer We, as a family, had a lovely stay over half term. The rom was comfortable, the staff friendly and helpful, the food was good particularly the breakfast buffet. The hotel is very conveniently situated a short taxi trip from the airport, next door to the zoo and on the main bus route in to the city centre with buses every10mins or so. Well worth a try if you fancy a trip to Edinburgh with a family. February 24, 2015
Rated 5.0 out of 5.0 tremendous value Good location with the zoo on one side and hospital on the other. Short taxi ride to city centre. Staff welcoming and efficient and delighted with the standard of the room. Went for the d,b and b option and it was very good value and the food was of a high standard. Did,nt realise there was a swimming pool and would definitely use that next time February 24, 2015
Rated 3.0 out of 5.0 by Nice hotel but miserable staff While the hotel itself was nice, in a good location, with great rooms, good food and amenities, the outstanding point I left the hotel with was how miserable the staff were. I'm a Gold Elite rewards member, and spend at least one to two nights per week in a hotel room around the country and can safely say I have never come across hotel staff as miserable as these. On arrival I wasn't even greeted with a hello or welcomed as an IHG member. This carried in through he evening at the bar and when having a meal, to finally checking out. While the service itself was fine, none of them looked as though they were enjoying what they were doing and couldn't even muster a smile, and the girl who checked me out looked extremely angry! I wasn't asked if I enjoyed the stay. Overall, the hotel is nice with good food and location with nice rooms and comfortable beds, but I wouldn't return due to the miserable staff. February 24, 2015
Rated 5.0 out of 5.0 by Best in Edinburgh Lovely hotel. Pool and spa are a bonus. Staff friendly and polite very willing to help even when busy. Great choice at breakfast, the dining room was full so a manager made up a table in the café area instead of making us wait and bought us tea and coffee over. Definitely stay here again. February 22, 2015
Rated 5.0 out of 5.0 by Great Hotel I stayed here for my 60th birthday weekend and it was a thoroughly enjoyable one. The hotel was comfortable, the room and the hotel were quiet and at a sensible temperature, everything was clean, the bed was the most comfortable I've had in a hotel for a long time and the staff were extremely helpful. Throw in the location, which is good for both the centre of Edinburgh as well as railway stations (Haymarket particularly) and the airport and this is great place to stay. February 19, 2015
Rated 5.0 out of 5.0 by One of my kids favourites We have stayed at this hotel around 8-9 times over the past 5 years, as my kids love it. The pool, the restaurant and the bar/lounge area is catered to be child-friendly. This visit was a little less comfortable as the pillows were very poor, but overall i liked the stay and we will be back! February 19, 2015
Rated 4.0 out of 5.0 by Fair Value A good value room on a 6 Nations weekend in Edinburgh is hard to come by so this was a bonus. Standard hotel fair February 19, 2015
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