Rated 4.2 out of 5 by 525
Rated 2.0 out of 5.0 Raw Sewage
The hotel was in a good location, not far from the city centre, and a bus stop just in front of the hotel. The view from the window of our room was great, and the room looked very nice, until we lifted the toilet lid. Disgusting! When we went to reception to report this, three coaches were just debarking their passengers, a flight from Edinburgh airport had been cancelled and its passengers booked in at our hotel, so no hope of contacting reception for ages. We went back up to our room and had a drink. We then went down to the car to collect our other luggage. Tried reception on the way down, another coachload just arrived, so we went back up and got ready for dinner. On the way down to dinner, we finally got to reception re the filthy toilet. They apologized profusely, saying that there had been essential work on the water system and the water had to be turned off for several hours (but had been back on for at least 2 hrs before we checked in). We were given vouchers for a free drink each. We then went in to dinner. We chose the carvery. I had the beef, the toughest beef I’ve had in years. My wife chose the turkey – almost tasteless reconstituted meat. We ate out the second night . When we returned to the hotel, a letter had been pushed under the door, explaining about the water problem and saying that we should run the taps to clear the pipes! A BIT LATE FOR THAT!
December 19, 2014
Rated 5.0 out of 5.0 Great base
This hotel is ideal place to stay for the travelling business person, very comfortable and clean with excellent friendly staff. Food is good with plenty of choice. If you need a base to explore more of Scotland this is it.
December 19, 2014
Rated 4.0 out of 5.0 by Occupational Therapist Dining room
Always enjoy the breakfast, the view and Hamish's warm welcome.
Look forward to my next visit.
December 18, 2014