Rated 4.2 out of 5 by 252
Rated 4.0 out of 5.0 by Cacs59 Great stay
I have stayed at this hotel many times on business and leisure. As a platinum member this is the first time I have been disappointed not to be given a room upgrade to an executive double looking ovet golf course at check in. It was a new member of staff who was very friendly, she asked another receptionist who has been there for some time if could upgrade and without even looking or be told that I was a platinum member she said no immediately that no rooms available. I accepted this as i understand it is subject to availability and headed to my room that looked out to the large car park. However it was disappointing when checking room availability on the website that there are executive double available. I still had an enjoyable stay. Room clean and comfortable. Location is ideal for getting bus into city. Leisure/spa facilities great. I had a lovely massage in the spa. Lovely bar meal in the lounge area. I will definitely be staying here again
December 9, 2013
Rated 5.0 out of 5.0 by AC57 great weekend
Perfect location for city and surrounding area being close to airport and next door to the zoo. Hotel guests can enjoy half price zoo admission from October to March. A car is not necessary as plenty of buses stop outside the hotel. The area also has a good variety of reasonable priced restaurants and bars if you choose not to dine in hotel. The room was comfortable and quiet and a good selection of cooked and continental buffet breakfast is available. This was not our first stay at this hotel and hopefully will not be our last.
December 6, 2013
Rated 4.0 out of 5.0 by Brightlybob One of the better Holiday Inns
Holiday Inns can be very variable. Most are large sleep factories with good size rooms, comfortable beds and clean facilities. This pushes all those buttons, but my room was that bit nicer, the breakfast area somewhat brighter, the staff just a little perkier. As usual for the brand I slept well in the comfortable bed, but as a whole this has just that edge over the average for the brand, which is almost always a good brand for the money in comparison to the rest of the mid-market competition. This was just that little bit better!
Platinum recognition... I've never put much store by platinum recognition in IHG as it's always been relatively easy to qualify for and the extra points are good enough, but this year IHG has changed the scheme and as a result Platinum is much harder to achieve, hence recognition for the program is far more important. This place recognises the program well, with a room upgrade, offer of free points or drink/snack and providing the free platinum internet in a straightforward format (if you're not a member, then join. The free internet alone for all members from 1/1/14 is worth it). Furthermore when I asked for a late checkout on the Sunday, it was granted with ease, "late checkout, ah, platinum, yes that's fine, sir."
All in all a good stay, and would return.
Oh, and finally, yes... It's right next to the zoo! But beware, that means it's about 3 miles from the city centre!
December 4, 2013