Rated 4.4 out of 5 by 364
Rated 5.0 out of 5.0 by Roman_Knows Reassuringly Good
As expected - clean, comfortable and with polite, helpful staff. Lucky enough to be able to choose a room with a great view of the city.
May 23, 2015
Rated 4.0 out of 5.0 by Garden55 Great value for money
Perfect location and great value for a business trip. Room adequate but basic - a packet of biscuits would have been appreciated along with the tea when arriving quite late. Breakfast was good, lots of choice, although the tea served ready made from a large pot was dreadful. A freshly made cup or pot of tea would have been so much nicer. The pancake machine made us laugh - we had never seen one before. The pancakes tasted fine but varied in size from 2 - 4 inches in diameter, so quite a few were needed! Have stayed here twice now and would have no hesitation in staying again. Staff are great.
May 20, 2015
Rated 5.0 out of 5.0 by GuruT Nice hotel with caring staff
I was traveling with 2 year old and with the help of caring staff I was able to take his food requirement very well.
May 19, 2015
Rated 4.0 out of 5.0 by Chosen Man good hotel in decent location.
quality hotel with a decent view of the city / castle.
breakfast is fantastic.
staff are excellent.
more or less half-way between the city and the airport with free parking, the bus stop into town is right outside (both directions) and only costs £1.50 each way or £4 for unlimited daily travel) so leave the car in the hotel and enjoy Edinburgh!
May 19, 2015
Rated 3.0 out of 5.0 by Balstel A little disappointed
The room was advertised on the website as having a fridge and a mini bar, It had neither. There was only one bath robe but an extra one was supplied when requested - but without a belt. The pillows were worn out. When we have previously stayed at the holiday inn near Edinburgh Zoo in the superior rooms they have had confectionery and shortbread on the tea tray. There were none of these. The bar was understaffed on Friday night and the lady bartender was doing her best not to get overwhelmed. Staff were very friendly particularly at breakfast service. The breakfast was very good.
May 17, 2015
Rated 5.0 out of 5.0 by jockie 27 johns stay h/i
I stay at the holiday Inn West Edinburgh regularly and like it very much the staff are great, but do change quite regularly which I suppose is natural, the main staff don't so that is a bonus, I normally stay in the same room and the only problem I seem to have is the heating and I'm not sure is it me or the heating it can be warm in the room but the floor level seems cold and the bathroom is cold, I'm not sure but I have stood at the window and the heat blows to there and I don't know what happens then. The hotel is in pretty good condition but is getting to the stage of a slow upgrade,
May 16, 2015
Rated 5.0 out of 5.0 by vagabond80 Good stay
Had a good stay with family. Nice clean room. Would visit again.
May 15, 2015
Rated 5.0 out of 5.0 by bigdee67 pearl anniversary break
Had 3 wonderful nights here for our pearl wedding anniversary. The hotel is beatiful and clean the rooms are spotless and the staff are very proffessional polite and very helpful. Would like to give a special mention to Anita what a wonderland member of staff. Would deffo stay here again and reccomend to all our friends
May 14, 2015