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Rated 4.3 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 by Great suite One night spent at the hotel to attend Edinburgh Castle Concert. Staff member on check in desk was excellent, couldn't have made us feel more welcome or been more helpful. Bar and restaurant staff were also very friendly and obliging. Breakfast was very good, but chef needs to keep an eye on the scrambled egg drying out becoming inedible, and overcooking the black pudding. Other breakfast items were very good quality. Well done to all the City West staff. July 24, 2014
Rated 5.0 out of 5.0 by Nice Hotel - Nice Staff - Nice Location How nice it is to be able to park the car not far from entrance without additional fees and restrictions of pre-booking for space. And how nice to check check-in with staff that cares. Even a hitch with my pre-booked room was not a problem and quickly resolved without hastle and my family not being concerned as to what was happening at the desk. Full marks to front of desk and other staff for a pleasent stay. Just a nice hotel altogether at a good location within reasoneable taxi distance to the main events in Edinburgh. Without doubt better than fit for purpose for short stays. July 24, 2014
Rated 5.0 out of 5.0 by Excellent friendly staff want to be of service. We plan to make future reservation when we are back in the country July 23, 2014
Rated 5.0 out of 5.0 by Great Experience Hotel staff attentive and friendly, food was excellent and the room was clean and quiet. July 23, 2014
Rated 5.0 out of 5.0 by Excellent Stay Highly Recommended As always with any Holiday Inn never fails to meet expectations only 2nd time I stayed but will deffinately book again July 21, 2014
Rated 5.0 out of 5.0 by 5 star Meeting Place Highly recommend this hotel for the attentiveness and helpfulness of staff, outstanding selection of food for attendees, and quality of the meeting room and associated facilities. Excellent place for business July 17, 2014
Rated 4.0 out of 5.0 by Edinburgh city west Excellent views Average in room facilties Rooms small July 17, 2014
Rated 5.0 out of 5.0 by Relaxing place to be with friendly staff i liked the breakfast menu a lot and staff were willing to answer my questions and assist me. please improve on varieties in dinner menu. July 16, 2014
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