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Rated 4.3 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by never lets me down! I am a regular visitor and whilst I have a choice and have tried other Edinburgh hotels from time to time, I always come back to Edinburgh City West to enjoy a friendly and comfortable stay and have never been disappointed. As with all venues it starts at the top and the G.M. is a very personable and hands-on guy who takes a real interest in visitors views and is genuinely pleased when they compliment the Hotel and concerned if they have issues. It follows that the staff respond to this positive style and are always cheerful and friendly, which is important to someone like me who is away from home a lot. I sometimes read negative reviews of the hotel and wonder whether the reviewer has actually stayed at the same venue. However, I guess you get out of life what you put into it and maybe their own approach to staff is not as friendly as others, or they are hyper critical! Anyway, for my money Edinburgh City West is an ongoing good experience and I look forward to my next visit, for the week commencing 15th September. August 29, 2014
Rated 5.0 out of 5.0 by Location Great location - not too far out of town. Good transport - bus stop outside / taxi service Staff polite and attentive August 28, 2014
Rated 5.0 out of 5.0 by Edinburgh Reise Sehr gut! Sehr freundliches und kompententes Personal. Für Reise mit Kind (groß) das Zimmer mit 2 Doppelbetten optimal. Auf Anfrage glutenfreies Frühstück möglich. Frühstücksbuffet toll. Lage und Erreichbarkeit sehr gut. Kleine Mankos: Badezimmerbeleuchtung eher gering, kein Kosmetikspiegel im Badezimmer, keine Steckdose für Föhn im Badezimmer. Bei Reinigung im Bad/Zimmer leider Haare von Personal zurückgeblieben. Gesmat: Sehr gut August 27, 2014
Rated 5.0 out of 5.0 by Experience in Holiday Inn Overall a good experience. Peaceful stay but away from City Center and therefore somewhat inconvenient for the tourists with short stay. Staff is helpful and courteous.. I would have preferred choice of few more restaurants. I had visited with my wife and son and stayed in a suite. Perhaps I would have appreciated a little larger drawing room. August 23, 2014
Rated 4.0 out of 5.0 by windy, noisy room but comfortable. It was a windy night and room noise is loud. Overall, a comfortable hotel. August 21, 2014
Rated 5.0 out of 5.0 by allways well looked after During my wifes illness we have stop here regulary, and have allways been well recieved and looked after by all the staff. The hotel is handy for the centre and easly accesable.We would, and do,always recomend the hotel to friends. August 20, 2014
Rated 5.0 out of 5.0 by Comodidad y servicio excelente Facil comunicación con el centro de la ciudad la atención prestada por el personal de hotel es muy buena las habitaciones son muy comodas y bien equipadas buenas vistas de la ciudad de Edimburgo y del Castillo August 14, 2014
Rated 4.0 out of 5.0 by Good stay Enjoyed a relaxed family visit. We were provided with all our room and food needs without any problems. The bar was pleasant place to meet friends and the children enjoyed the outside playground. There is a large car park. August 13, 2014
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