Rated 4.2 out of 5 by 111
Rated 5.0 out of 5.0 by MooCoo The staff make the difference between a good and an excellent hotel
I tend to stick to Holiday Inn when travelling because you know what you're getting.
However, the Holiday Inn Edinburgh City West is my favourite because of the attitude of the staff and management at this location. Always a friendly greeting and very courteous and always attempting to make your stay memorable. Particular thanks to Lee who is an excellent ambassador for the hotel.
The bar is nice and the food good also and if you're feeling adventurous, the bus into town stops adjacent to the hotel. The Far Pavilions Indian restaurant is 5 minutes walk down towards Stockbridge and is highly recommended.
Overall, a nice place to stay if you're away from home, or on a weekend break.
December 7, 2013
Rated 4.0 out of 5.0 by OldTownPaddler It was the Guests that spoiled our stay!
Our three night celebration break was excellent - until the last night!
I would like to compliment all the staff - front and back of house - for making this a (mostly) pleasant experience.
The staff cannot be blamed for our last night being ruined by other noisy, ignorant and inconsiderate guests on the fifth floor preventing us from achieving a decent nights sleep.
Unfortunately, the courtesy shown by the staff doesn't rub off on some guests!
We will be back - hopefully the idiots wont!!
December 4, 2013
Rated 4.0 out of 5.0 by 12string Excellent service from staff and excellent menu for dinner and breakfast
Only black point! Was water cistern or tank that kept filling and draining periodically from 4.30 onwards. Possibly Rommel 211 lies above Laundry? Next visit to stay I'll request different room.
December 1, 2013
Rated 5.0 out of 5.0 by Lindy27 Good Service
Excellent room, good food. Very helpful staff. Convenient location for city centre. Would recommend.
December 1, 2013
Rated 5.0 out of 5.0 by CatMc Great stay
What a great wee escape!
We arrived and were greeted by Carmen who was fabulously efficient and booked us in very quickly.
Our room, we were upgraded to a mini suite, was beautifully clean and well maintained.
The breakfast was fresh and tasty and all the staff were pleasant and efficient.
I only had two issues:
1. There is limited parking, we had to be creative and park in front of the bins......others were parked in the fire muster point.
2. If you want a drink in the bar later on (we came in at 12.45 am) you need to have your room card verified with your credit card, which none of our party had, they don't take cash or credit cards only validated room cards :-(
All in all an enjoyable stay, we wouldn't hesitate to stay here again.
November 28, 2013
Rated 4.0 out of 5.0 by jm2903 ideal venue for surprise party
thoroughly enjoyed stay|(b & b) for nearby surprise party.fab views from hotel room and nice relaxed atmos.
November 27, 2013
Rated 4.0 out of 5.0 by Fergyfistoney Great view and comfy beds
Rounded off a memorable visit to Murrayfield with a short walk and a comfortable stay at the Holiday Inn Edinburgh West.
The bar was a bit pricey but the rooms very nice with a great castle view!
November 27, 2013
Rated 1.0 out of 5.0 Awful
Terrible hotel, won't be back. Cold rooms, uncomfortable bed. Unhelpful reception staff - not thanked or asked how my stay was on checkout.
November 25, 2013