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Rated 4.4 out of 5 by 529 reviewers.
Rated 4.0 out of 5.0 by Excellent Hotel Lovely hotel with excellent services. Warm welcome, speedy check in. May 2, 2016
Rated 5.0 out of 5.0 by An excellent hotel with excellent staff I stay at this hotel for two nights on business. The hotel is well located, easy to access, has plenty of free parking and is only a short distance from the city centre. The staff are professional, attentive, courteous and friendly. The hotel is very well presented internally and externally and spotlessly clean. The rooms are well furnished and clean, with blackout curtains and comfortable beds and pillows. I didn't sleep very well, however, I never do when staying away from home and this was no fault of the hotel. This is an ideal hotel for both business or pleasure and I will be revisiting. April 30, 2016
Rated 4.0 out of 5.0 by Excellent Staff We were only here for one night but it was a lovely stay. With a room on the fourth floor, the views overlooking Edinburgh were absolutely spectacular making for a very romantic setting. The thing that really struck me about the hotel was the level of service provided by the staff. They were all exceptionally helpful and had a genuine interest in ensuring a wonderful stay. This was despite the fact that one of the staff members was slightly unsure as to how to operate the bar. Having arrived and gone straight to our room, once settled we decided to head down to the bar, which upon arrival looked very welcoming. According to the information in our room the bar was meant to be open until 1am but when we went down, it was closed. We were directed to the reception where we were told we could still order drinks. The receptionist was very friendly and helpful but was slightly unsure admitting he hadn't been trained behind the bar. He reopened the bar and we got our drinks but it was a bit of an exercise in patience unfortunately. I wouldn't say a word against the employee, I just think the hotel should provide full training in all aspects. Anyway, it was a tiny blip in a lovely stay. And the pancake breakfast more than compensated! We had a real feast in a nice relaxing setting in the morning. April 27, 2016
Rated 3.0 out of 5.0 by Weekend at the zoo Disappointing location, especially when I had contacted the chain to check in advance which would be most suitable. Service for dinner poor. Reception staff helpful. Room average and not worth the night rate. April 20, 2016
Rated 5.0 out of 5.0 by Great Weekend Great weekend at this hotel. Good parking and free(1) unlike so many hotels in central Edinburgh. Check-in very easy and given an upgrade to mini-suit so plenty of room for shopping! Menu is a tad limited however what we had was well cooked and presented and reasonably priced. Room service was particularly good. Service throughout our stay was excellent timely friendly and efficient. April 20, 2016
Rated 4.0 out of 5.0 by Good stop over for business Hotel was clean and comfortable. service was great. excellent breakfast. April 18, 2016
Rated 4.0 out of 5.0 by staff service Great restaurant and front desk service. Location is only 10 minutes from town centre. Parking facilities great. April 13, 2016
Rated 5.0 out of 5.0 by View of Edinburgh Excellent view of city. I was able to see both the city and the shore line. April 11, 2016
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