Rated 4.4 out of 5 by 367
Rated 5.0 out of 5.0 by terryc Always lives up to my expectations
As usual, from check-in to check-out I was made to feel welcome. Given there have been some staff changes since my last visit, it says much for the Management, that newcomers seem to fit readily into the scheme of things and show the same enthusiasm and service levels that I have become accustomed to from longer term staff. Long may it continue, full marks from me!
May 28, 2015
Rated 4.0 out of 5.0 by 7senthil Perfect Location
Good location, good break fast, rooms a bit cramped for 2 double beds
May 26, 2015
Rated 5.0 out of 5.0 by mazzeSheff Gorsses Zimmer zu kleinem Preis
Noch eine Stunde vor Mitternacht ein Zimmer bekommen, zu einen guten Preis. Wie sich rausstellte war das Zimmer deutlich goesser als erwartet. Mit besten service. Mehr kann man nicht erwarten. Nur das Parken vor Ort war schwer, weil im unterenteil des Hotels eine Feier stattfand und die Gaeste die parkplaetze belegten.
May 25, 2015
Rated 5.0 out of 5.0 by Roman_Knows Reassuringly Good
As expected - clean, comfortable and with polite, helpful staff. Lucky enough to be able to choose a room with a great view of the city.
May 23, 2015
Rated 4.0 out of 5.0 by Garden55 Great value for money
Perfect location and great value for a business trip. Room adequate but basic - a packet of biscuits would have been appreciated along with the tea when arriving quite late. Breakfast was good, lots of choice, although the tea served ready made from a large pot was dreadful. A freshly made cup or pot of tea would have been so much nicer. The pancake machine made us laugh - we had never seen one before. The pancakes tasted fine but varied in size from 2 - 4 inches in diameter, so quite a few were needed! Have stayed here twice now and would have no hesitation in staying again. Staff are great.
May 20, 2015
Rated 5.0 out of 5.0 by GuruT Nice hotel with caring staff
I was traveling with 2 year old and with the help of caring staff I was able to take his food requirement very well.
May 19, 2015
Rated 4.0 out of 5.0 by Chosen Man good hotel in decent location.
quality hotel with a decent view of the city / castle.
breakfast is fantastic.
staff are excellent.
more or less half-way between the city and the airport with free parking, the bus stop into town is right outside (both directions) and only costs £1.50 each way or £4 for unlimited daily travel) so leave the car in the hotel and enjoy Edinburgh!
May 19, 2015
Rated 3.0 out of 5.0 by Balstel A little disappointed
The room was advertised on the website as having a fridge and a mini bar, It had neither. There was only one bath robe but an extra one was supplied when requested - but without a belt. The pillows were worn out. When we have previously stayed at the holiday inn near Edinburgh Zoo in the superior rooms they have had confectionery and shortbread on the tea tray. There were none of these. The bar was understaffed on Friday night and the lady bartender was doing her best not to get overwhelmed. Staff were very friendly particularly at breakfast service. The breakfast was very good.
May 17, 2015