Rated 4.3 out of 5 by 195
Rated 5.0 out of 5.0 by terryc never lets me down!
I am a regular visitor and whilst I have a choice and have tried other Edinburgh hotels from time to time, I always come back to Edinburgh City West to enjoy a friendly and comfortable stay and have never been disappointed. As with all venues it starts at the top and the G.M. is a very personable and hands-on guy who takes a real interest in visitors views and is genuinely pleased when they compliment the Hotel and concerned if they have issues. It follows that the staff respond to this positive style and are always cheerful and friendly, which is important to someone like me who is away from home a lot. I sometimes read negative reviews of the hotel and wonder whether the reviewer has actually stayed at the same venue. However, I guess you get out of life what you put into it and maybe their own approach to staff is not as friendly as others, or they are hyper critical! Anyway, for my money Edinburgh City West is an ongoing good experience and I look forward to my next visit, for the week commencing 15th September.
August 29, 2014
Rated 5.0 out of 5.0 by Liam69 Location
Great location - not too far out of town.
Good transport - bus stop outside / taxi service
Staff polite and attentive
August 28, 2014
Rated 5.0 out of 5.0 by Mika67 Edinburgh Reise
Sehr freundliches und kompententes Personal. Für Reise mit Kind (groß) das Zimmer mit 2 Doppelbetten optimal. Auf Anfrage glutenfreies Frühstück möglich. Frühstücksbuffet toll. Lage und Erreichbarkeit sehr gut.
Kleine Mankos: Badezimmerbeleuchtung eher gering, kein Kosmetikspiegel im Badezimmer, keine Steckdose für Föhn im Badezimmer. Bei Reinigung im Bad/Zimmer leider Haare von Personal zurückgeblieben.
Gesmat: Sehr gut
August 27, 2014