Rated 4.3 out of 5 by 197
Rated 4.0 out of 5.0 by Iainl Great service at reasonable cost
Stayed 3 nights very comfortable and staff friendly and helpful.
No parking fees which is a bonus in Edinburgh
September 3, 2014
Rated 5.0 out of 5.0 by JoleneCar Good service and delicious food
We enjoyed our stay at the Holiday Inn. The room was comfortable and cozy, and the breakfast was delicious every morning. Guests in adjoining rooms made a bit of noise in the middle of the night, which disturbed our sleep and was the only bad thing about our stay. Other than this, it was perfect!
August 30, 2014
Rated 5.0 out of 5.0 by terryc never lets me down!
I am a regular visitor and whilst I have a choice and have tried other Edinburgh hotels from time to time, I always come back to Edinburgh City West to enjoy a friendly and comfortable stay and have never been disappointed. As with all venues it starts at the top and the G.M. is a very personable and hands-on guy who takes a real interest in visitors views and is genuinely pleased when they compliment the Hotel and concerned if they have issues. It follows that the staff respond to this positive style and are always cheerful and friendly, which is important to someone like me who is away from home a lot. I sometimes read negative reviews of the hotel and wonder whether the reviewer has actually stayed at the same venue. However, I guess you get out of life what you put into it and maybe their own approach to staff is not as friendly as others, or they are hyper critical! Anyway, for my money Edinburgh City West is an ongoing good experience and I look forward to my next visit, for the week commencing 15th September.
August 29, 2014