Rated 4.7 out of 5 by 401
Rated 5.0 out of 5.0 by tappjiukn great stay
The hotel at first sight was nice. check in was painless as well as check out, greeted me as a gold member. room was nice bed was nice but the shower needs a little help. The wait staff was excellent. the two girls were very good.
April 25, 2016
Rated 5.0 out of 5.0 by Minnesota MB Always a pleasant stay!
I love the Holiday Inn in Effingham! The staff is one of the best and works hard to make sure my stays are as pleasant as possible each time I travel here for business. The facility is very attractive and maintained well. The rooms and beds are very clean and comfortable.
April 25, 2016
Rated 5.0 out of 5.0 by MikeL.54 Comfortable Hotel
Very nice and friendly staff at check in and departure.
April 25, 2016
Rated 5.0 out of 5.0 by Mary17 addition to prior review
After writing a very poor review due to lack of followthrough on a credit card issue--management ( Kenny ) contacted me directly early the next day and proceeded to straighten everything out with the banks involved in the issue. He did it in a professional manner putting my concerns first in every way possible. I was very impressed and happy that this incident was then used as a training tool for staff. I will for sure stay there again and other IHG hotels. Thanks again Kenny. Sincerely, Pete the Dog
April 23, 2016
Rated 3.0 out of 5.0 by pete the dog credit card problems
triple billed for 1 room which tied up 2 credit cards--front desk said they would take care of it that was 3 days ago and charges are pending on 2 cards still no call back from IHG rewards which I called 2 days ago.Ive been a member for probably 30-35 years and this has been a joke
April 20, 2016
Rated 5.0 out of 5.0 by gtchemephd Nice Full Service Hotel
Beautiful lobby with restaurant and bar. Nice fitness center. Room was comfortable. Probably the nicest Holiday Inn I have been in for a while. Would stay again!
April 19, 2016
Rated 5.0 out of 5.0 by Jimbo36 Family Weekend Event Successful
Our family from seven states and one foreign country booked 13 rooms and met for a weekend celebration of the matriarch's 100th birthday celebration. The pre-planning was nicely facilitated by Melody S, the sales manager, and we had a very smooth running weekend. All our needs were met with the friendly help of the staff. During the weekend, Assistant Manager Kenny was especially helpful in seeing our needs were met. The kitchen staff was also very helpful and offered to make special items not on the menu to meet the dietary needs of the guest of honor. The level of service exceeded our expectations. This hotel would be a good spot for any group planning a meeting.
April 16, 2016
Rated 5.0 out of 5.0 by Jeremy.lowrance Excellenct accomodations for a stay
We always stay at the Holiday Inn in Effingham, IL. It is the best hotel there and the staff does a fantastic job of being attentive and courteous. The rooms are always clean and the staff is always able and willing to help when needed. The restaurant is always clean, limited food selection, but that is ok. The food is good and adequate portions.
April 6, 2016