Rated 4.0 out of 5 by 108
Rated 5.0 out of 5.0 by Hirsch Comfortable bed and great service
The hotel experience was excellent. I appreciated the privacy, the fine room, the cleanliness and the attention to details.
September 2, 2014
Rated 3.0 out of 5.0 by Kbrad Interesting layout for a Holiday Inn
This hotel has a lot of potential. The lobby is beautiful. The rooms need updating ie: bathroom sink is old and cracked and should have been replaced years ago. The air conditioner is very noisy. I try to only stay in Holiday Inn hotels which is why I believe the air conditioner needs work other hotels have quieter air conditioners. I had a drink in the bar and found that the bar stools were so uncomfortable that I had to move to a table. The seats were so worn out that you sank in-between the frame. I ate at the restaurant and was not impressed. I order fish and chips. The fish was not cooked properly. The batter was greasy, some of the fish was not cooked thoroughly. The waiters were inexperienced. They did not come and ask how my meal was until I had basically given up on it. I was asked if I wanted anything else, which I did not. I was not compensated in anyway for the meal. I also was not asked if I wanted a new drink when it was empty. There was only one other customer present. I was also disappointed that I had to wait till 6pm till I could eat. I do believe all of the issues this hotel has can be correct an become a top rated place to stay.
August 31, 2014
Rated 4.0 out of 5.0 by xxxiv Overall Sunland Park
Staff is excellent-----facility is clean-----facility is dated , but still comfortable----location is excellent----internet in back is questionable---parking is sometimes tight
August 25, 2014
Rated 5.0 out of 5.0 by SomeMoney Leisure
The staff was very helpful in assisting me to use the available time I had wisely in touring the city and dining opportunities - very helpful!
August 24, 2014
Rated 5.0 out of 5.0 by paul1164 2014 08 stay in Sunland Park El Paso
overall great stay, the room was comfortable with a large selection of pillows to pick from. The pool was warm and clean. Easy check in and check out. Room was cleaned everyday with no problems at all.
August 16, 2014
Rated 5.0 out of 5.0 by The Adames Clean Rooms with Great Service
Our stay at the Holiday Inn was excellent. The rooms were very clean and the staff was professional and friendly.
August 15, 2014
Rated 4.0 out of 5.0 by Ann457 Clean room and friendly staff.
Was on a road trip with family and booked places to stay in advance for our stop. Happy to choose Holiday Inn in El Paso Sunland with its quite and really relaxing ambiance. Their breakfast is great for the stomach as well as for the pocket. Looking forward for our next road trip.
August 14, 2014
Rated 5.0 out of 5.0 by Pai163 Holiday Inn Stay
Awesome experience. Room Service and Staff behaviour was so great and friendly and it was a memorable stay
August 14, 2014