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Rated 4.1 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 by Very nice, decent price. Clean, comfy, moderate price but worth it since it was in a good part of town. The only downer was we couldn't tell if breakfast was included or not from the way it was phrased in the literature. It was okay because we got a late start both days anyway but if that's a continental breakfast included, it needs to be a bit more clear. November 18, 2014
Rated 3.0 out of 5.0 by Guest experience Overall rating satisfactory. I have stayed in much nicer Holiday Inns around the US. It would have been nice to get a free breakfast. November 17, 2014
Rated 1.0 out of 5.0 by Rudest Staff I've Ever Experienced! I travel all over the country and stay in hotels regularly so I have very low expectations...and this was the worst hotel experience I've ever had! Not only was the room dark, dingy, old, and questionably dirty, but the staff was especially rude, unaccommodating, and ignorant about their policies. I will not be recommending this hotel location to anyone EVER. it doesn't take a lot to make weary travelers happy and they succeeded at doing exactly the opposite. November 14, 2014
Rated 5.0 out of 5.0 by Great stay in El Paso I like this hotel because the staff are friendly and the place is usually full of interesting people. November 14, 2014
Rated 4.0 out of 5.0 by Nice hotel with an excellent location i had a very good welcome, very fast check in and check out, very nice people on the front desk, on my next trip to El Paso definitely i will back to this hotel. November 13, 2014
Rated 5.0 out of 5.0 by Great Stay This is a great hote, friendly staff, very comfortable rooms. My husband and I enjoyed our visit to El Paso, this hotel was perfect. Extremely comfortable beds. very clean rooms. November 10, 2014
Rated 5.0 out of 5.0 by Great Location great place to stay Great rooms, staff and the fitness center is awesome! November 7, 2014
Rated 5.0 out of 5.0 by Frequent visitor I stay here about 30-40 nights a year on business. There are plenty of other choices in the area, but I always return to this property. Never left unhappy. November 5, 2014
Rated 4.0 out of 5.0 by Nice for business stay Holiday Inn Sunland Park is very convenient to our office in El Paso. It is a nice hotel with a very friendly staff. Bar and restaurant are quite good. Nice pool and great workout room. The grounds are clean and well maintained. There are 9 separate buildings and it is a bit of a maze to find your room at first. Parking is ample but you won't be parking close to your room. It can be a bit of a hike to/from the front desk and parking depending on where you're room is. I was in building 4 (middle) and it was about a 1 1/2 minute walk to the lobby/restaurant. November 3, 2014
Rated 5.0 out of 5.0 by Clean hotel and friendly staff Very nice hotel, friendly staff, great fitness facility, great location to highway. October 27, 2014
Rated 5.0 out of 5.0 by Staff Hotel staff were always very friendly and helpful. Quite cheerful and more than just "doing their job." October 27, 2014
Rated 5.0 out of 5.0 by Great Service Hotel is convienently located next to I-10. Stopped here on mt way to Phoenix and had a great stay October 25, 2014
Rated 5.0 out of 5.0 by wonderful place to stay I love staying here they treat me like family and are always wonderful towards me. The staff are very nice the greet me by my name when I walk in at night and the staff always have smiles on there faces. October 22, 2014
Rated 3.0 out of 5.0 by Friendly staff but hotel needs work The hotel is in desperate need of renovation. This isn't one large hotel building, there are multiple buildings and they do not have elevators so if you're on the second floor it's a pain. Within driving distance to lots of restaurants and stores. I would not have felt comfortable walking anywhere. The internet worked well in our building (building 6). If we were back in the area and had to stay more than one night we would look for another property most likely. Very friendly staff! October 21, 2014
Rated 5.0 out of 5.0 by stay in elpaso It was a very wonderful stay and the staff was so very kind and treated me like family. I think this hotel is very nice and located in a very wonderful area. October 20, 2014
Rated 4.0 out of 5.0 by Attentive staff Staff attentive to problems. Took care of TV problem. October 18, 2014
Rated 5.0 out of 5.0 by Relaxing night away from home Wanted to spend a night out of town, and I'm pleased that I chose The Holiday Inn! The bi-level suite was awesome, my wife really enjoyed the tub. We will be sure to stay again the next time we need to get away! Staff was friendly, and the overall look of the hotel was very impressive! October 14, 2014
Rated 4.0 out of 5.0 by Nice hotel needs a renovation Overall the hotel was decent for the price. The rooms were outdated and need a refresh, but it was good for what I needed. October 13, 2014
Rated 5.0 out of 5.0 by Recepción Excelente trato en el front desk al momento del check-in October 13, 2014
Rated 4.0 out of 5.0 by No free Breakfast For the price we paid it should have included breakfast. We go on many buisness trips a year and we always get breakfast free at the hotels we stay at. I had to call for some shampoo because there was none in the room and the mouthwash bottle had been opened and was half full. Called the front desk and shampoo and new mouthwash was sent immediately. October 13, 2014
Rated 3.0 out of 5.0 by Not what I expected. Exhaust fan was 200 decibles too loud. No counter space whatsoever in the bathroom; just a sink October 10, 2014
Rated 5.0 out of 5.0 by excellent service get in hotel 3 am no time for exploring hotel have good time for time stay no food or drinks at that time will stay in this location on next trip October 8, 2014
Rated 5.0 out of 5.0 by COMFORTABLE ROOM CLEAN, GREAT BED, VERY GOOD TOWELS. WOULD STAY AGAIN WHEN TRAVELING TO EL PASO,TX. October 8, 2014
Rated 5.0 out of 5.0 by A Great Stay! Very clean and comfortable room. The mattress is just right! October 7, 2014
Rated 5.0 out of 5.0 by EXELENTE PERSONAL EL PESRSONA L EN TODO MOMENTO ESTUBO A LA ALTURA, Y CUBRE TODAS LAS NECESIDADES DEL HUESPED September 30, 2014
Rated 5.0 out of 5.0 by ESTANCIA EN HI EL PASO SUNLAND PK EN GENERAL BUEN ASPECTO CONFORTABNLE Y FAMILIAR, SOLO QUE NO ES COMO EN MEXICO, EL DESAYUNO NO ESTA INCLUIDO. September 29, 2014
Rated 5.0 out of 5.0 sunland park okay, loved the hot tub suite. No early morning coffee available at the reception. September 24, 2014
Rated 4.0 out of 5.0 by Convenient, clean and comfortable We often travel from SoCA to Texas and always stay at this property. The staff is always friendly and responsive. After a long day of travel its great to get some good food and be able to relax right away without having to drive around town. In the morning, there is food and fuel right there - super convenient for an early start. We will continue to stay here every time we pass through El Paso and need some rest. September 20, 2014
Rated 5.0 out of 5.0 by Excellent!!!! I stayed at this Holiday Inn, for the weekend. First of all, the staff is the friendliest, and foremost very welcoming. They had my room pre assigned, which allowed me to check in quickly. My room faced the pool, what a great view!!! I might add, the room was very clean and comfortable. Dinner in the restaurant was delicious, great Fajitas!! It was warm outside, however my AC worked great. This hidden Oasis is the perfect place to rest, or stay when you travel, I may just come back very soon, to enjoy another great experience.!!! Thank you Holiday Inn for taking good care of me. I highly recommend this hotel! September 16, 2014
Rated 4.0 out of 5.0 by Comfortable bed Except for a long walk to reach the rooms, this hotel is good in all respects September 15, 2014
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