Rated 4.1 out of 5 by 27
Rated 5.0 out of 5.0 by Jedor Far from everything, but a great brand new hotel
The hotel is brand new. All facilities are awsome (except the gym, not bigger than an standard room). The staff is kind and pleasant, and the food is very good.
Cons: It's far away from everything, but you can see it by looking at a map ;)
August 31, 2014
Rated 4.0 out of 5.0 by Kerry2532 Relaxing and calming atmosphere
- Great rooms, very clean and stylish. Air conditioning excellent and very straight forward. Internet very good. Good parking - need a sat nav if your not familiar with location. food is alright but the translation into English did not match what we ordered - so google....
Staff at front desk need to recognise IHG Reward club members and the facilities that should be offered as part of their entitlement.
August 31, 2014
Rated 4.0 out of 5.0 by Jmc1945 Functional
Located on an industrial park the location is not ideal unless you are going to the airport which is quite close. The hotel, itself, is extremely stylish but somewhat impersonal. Rooms are very comfortable & breakfast was very good, almost like a Holiday Inn Express breakfast but at a very reasonable few Euros. On a Sunday night the range of food on offer seemed somewhat limited but it was only 10 minutes drive to Elche.
The hotel has a sauna which was useful.
Check in was quite impersonal but efficient - once we had got past the requirement for each of us to produce passports, which we did not have with us.
A major minus point was the total lack of recognition for Rewards Club members. Tea/coffee making facilities in the rooms would be an improvement.
August 28, 2014
Rated 4.0 out of 5.0 by Santiago C.. Hotel de calidad
Excelente hotel, buenas instalaciones y mejor habitacion. Calidad del descanso es total. Felicidades por la doble puerta en la entrada a la habitacion. A mejorar la calidad y el servicio del desayuno, falta personal en comedor para atender a los clientes.
August 19, 2014
Rated 4.0 out of 5.0 by Tnag Very pleasant stay
Excellent meal (dinner) with friendly attentive staff. Unfortunately we could not say the same for breakfast which was very poor, nothing was replenished, eggs were inedible and the staff member was only interested in clearing and setting tables. Unfortunately this resulted in Food & Beverage and Staff & Service only scoring Good, it is a shame that our breakfast experience has taken from what would otherwise have been an excellent result.
Reception staff were very excellent, the phone in our room was faulty and was replaced in a friendly and efficient manner.
August 11, 2014
Rated 4.0 out of 5.0 by Helmutle Good experience
Bedroom clean, except 1 red cover over the bedspread tarnished with spots.
Shower: 1 spot light not working and on shower entrance repair essential.
F&B personel very friendly with a great welcome smile
Receptionist asked 3 times "would you like to pay in cash Sir "
August 1, 2014
Rated 5.0 out of 5.0 by A. MATEO Muy tranquilo y confortable
Calidad precio me salio muy bien. Se puede aparcar sin problema, y está entre los dos cascos urbanos de Elche y Alicante. La habitación era magnifica y todo en ella funcionaba con calidad.
July 24, 2014
Rated 4.0 out of 5.0 by Molewe Überraschung im Gewerbegebiet
Wir waren nur auf der Durchreise und mit dem Hotel sehr zufrieden. Das Preis-Leistungsverhältnis ist in Ordnung. Das Personal sehr nett- wenn vielleicht auch nicht ganz so gut organisiert.
June 3, 2014