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Rated 4.5 out of 5 by 318 reviewers.
Rated 3.0 out of 5.0 by Very nice hotel --- too bad closet smokers in bathrooms spoiled the experience The above rating system cannot adequately address our experience --- the hotel was rated #1 in Elgin and that is why we selected it as an overnight stop during our 15 hr road trip. The facility & staff were good however our experience was ruined by other guests who felt they had the right to smoke in their bathrooms rather than going outside (hotel is 100% non-smoking). I suffer from allergies and notified the desk x2 that I could smell smoke as did another occupant one floor above us but security could not identify the exact source. Hotel was fully booked so we had no options to change rooms other than departing. When we checked out the next morning, the desk clerk was proactively apologetic and gave us a discount because they acknowledged their policy was violated. Said they would charge the smokers a $250 fine for violating the policy. July 29, 2015
Rated 5.0 out of 5.0 by Friendly, clean and quiet I've stayed at this Holiday Inn 2 or 3 times and have been happy each time. It's very conveniently located. The staff is always welcoming and helpful and, I can hardly believe it, the young lady at the desk even remembered my name. I would highly recommend this hotel. July 27, 2015
Rated 4.0 out of 5.0 by QUIET ROOMS Rooms was quiet and relaxing the staff at desk was not the biggest help but overall great hotel. July 25, 2015
Rated 5.0 out of 5.0 by Great hotel - time and time again Enjoy this hotel, for the dollars and when I've been there- 3 stays in last 18 months, they always perform. July 25, 2015
Rated 4.0 out of 5.0 by Great stay My company stays at this property every year for our event. We have always had great service at a competitive price. I would recommend this Hotel to anyone staying in the Greater Chicago area. July 22, 2015
Rated 5.0 out of 5.0 by Great getaway I was so happy and pleased with this hotel. Will going going back numerous times next summer. Was close to Festival Park which has outdoor concerts. Will be telling my friends to join us next year. July 22, 2015
Rated 5.0 out of 5.0 by wedding group The staff was very friendly and efficiently accommodated all of the needs of our entire group. July 22, 2015
Rated 5.0 out of 5.0 by Reservation service I called to make a reservation with the hotel direct the 1st time and got pushed off to some service that gave pricing that was not accurate. When I was able to get to the hotel direct person my experience was fantastic. The lady was very very helpful and cheerful. This lady is an excellent employee that really cares about customers. July 20, 2015
  • 2015-08-01T11:39:37.528-05:00
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