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Rated 4.5 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Quiet sleep Nice sized rooms which had almost no outside noise. August 25, 2014
Rated 4.0 out of 5.0 by Business Stay Good hotel. Convenient access. Nice rooms. Good bar/reastaurant attached. August 25, 2014
Rated 5.0 out of 5.0 by Great Place The Holiday Inn offers a a great rest, good food and quality service. It was a great place to call home for the 5 days we were busy with family gatherings. August 22, 2014
Rated 5.0 out of 5.0 by Excellent Hotel for Family The hotel is in an excellent location, has great amenities especially the swimming pool that is open until 11 PM and opens earlier in the morning. The staff was quite welcoming and caring as well. The rooms were spacious, clean and I liked the complimentary breakfast. August 20, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I travel quite frequently. And this hotel is always one of my favorites. Friendly staff when you walk in, great rooms at a reasonable price, and good food on site. I always stay here when in the northern Chicago area. Try them, you will be rewarded with a great experience. August 20, 2014
Rated 5.0 out of 5.0 by Stay Everything was excellent except the fact that the wireless internet was sluggish for devices that could connect and inoperable for most of our computers/Ipads. August 19, 2014
Rated 5.0 out of 5.0 by 6 Nights Great hotel. Easy access to I90. Outstanding bed, quite room. Great staff. Having a Bennigan's on premises a big plus. One small negative, breakfast. Fantastic place to stay will be back next time I am in the area. Thanks. August 18, 2014
Rated 5.0 out of 5.0 by Driving through Every aspect of the hotel was first class including the value. I would stay here again. August 17, 2014
Rated 2.0 out of 5.0 by Internet is non-existent This hotel is in great shape, it looks brand new. However, as a business traveler (and it matters just as much to me when traveling for leisure) internet service is critical. This hotel's internet offering was pathetic at best. I was unable to utilize the internet during my stay and had to leave early (after having arrived very late) in order to find someplace that had reliable internet service, which is definitely not why I paid for a room in a hotel with 'complimentary wi-fi' (the cost is built into the room cost). August 15, 2014
Rated 3.0 out of 5.0 by Not bad Everything was top notch except two things: 1. The air conditioner in our room barely produced any air movement but it was cool. It took about four hours to get our room comfortable. I would have said something but my wife had already unpacked and shes pregnant. We were hot most of the night. 2. the wifi was terrible. ping 170 ms, 0.4 Mbps down, 0.03 Mbps. i ended up creating a hotspot with my phone for everyone. i cant believe in this day and age that a hotel as nice as this one would have such crummy wifi. the hotel was 5 stars in every other way. newly remodeled everything was new. location was killer right off i90. also, dont get a room on the back side. the lights shining up at night were bright as day. August 12, 2014
Rated 5.0 out of 5.0 by Perfect stay The hotel was everything we were looking for--easy, clean, convenient, and friendly. At check-in we were accidentally charged twice for the room, but the people at the desk had sorted it out and changed the billing by the time we left, and made sure to let us know. We even got a small refund. August 12, 2014
Rated 5.0 out of 5.0 by Mix business with pleasure It was nice to be able to work in the Hotel and then use the work out gym equipment and pool.. Great daily breakfasts from buffet to full menu and the attached Bennigans work out nicely too. August 11, 2014
Rated 5.0 out of 5.0 by polite staff and clean rooms very nice stay . extremely clean rooms. nice restaurant service . very courteous staff. August 10, 2014
Rated 4.0 out of 5.0 by Clean facilities The facilities were clean and the staff helpful and friendly. The overall look of the hotel was very modern and comfortable. I would recommend my colleagues to stay at this hotel in the event of traveling to the area. I would stay here again. August 10, 2014
Rated 5.0 out of 5.0 by Great Value I enjoyed my stay here. It was very clean and quiet. The staff at all levels were excellent. And the room was far better/larger than I expected for the money. The resturaunt attached to the Hotel was also a great experience for me. I highly recommend this Hotel. August 8, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service I was meeting a friend of mine that I haven't seen in 10 years. I was coming from Michigan and she was coming from Wisconsin and thought we would meet somewhere in the middle and decided on Elgin, IL. The Holiday Inn is a beautiful hotel, the entire staff is wonderful, very helpful and professional. In fact, it is so great that we never left the property. We spend our last evening in Bennigan's, and let me tell you, we had a blast. The staff at Bennigan's is outstanding. The Manager Kyle was great, Matt was awesome and the bartender Keith...absolutely amazing! He really knows what he's doing. I have not had that much fun in a long time. Thank you so much to the entire Holiday Inn staff and Bennigan's staff for an unforgettable weekend. We are definitely looking forward to another weekend at the Holiday Inn in Elgin, IL in the future. August 7, 2014
Rated 4.0 out of 5.0 by Schöner Pool Schöner Pool. Gutes Restaurant. Leider kostest das Frühstück extra. Gute anbindung per Bahn nach Chicago (Fahrzeit 2 Std) August 5, 2014
Rated 5.0 out of 5.0 by Great Stay Only had an overnight stay with my two teenage girls passing through. The hotel was quiet, clean and we felt safe. Bennigan's had good food and the service was great. Highly recommend. August 5, 2014
Rated 3.0 out of 5.0 by Jekyll at night, Hyde in the morning I arrived just past midnight after a long drive, and the staff was welcoming and wonderful. The desk agent had my key already, and the evening custodian even offered to carry my bags. I felt like I'd checked into a 5-star hotel. That was great.... and then.... At 9:30 there was a knocking, followed by a loud rapping on the door. Housekeeping. It had taken some time to fall asleep after arriving so late, and I had not planned to leave until checkout at 11 am. Needless to say, I was awakened by this intrusion and thus couldn't get a full rest. Now, I know that housekeeping has a sheet listing arrivals and departures. And there were certainly other rooms needing cleaning. To rap so loudly on my door was more like a cheap budget motel, than a great Holiday Inn. A simple check at the front desk would have told housekeeping that I hadn't checked out. I wouldn't be surprised by housekeeping knocking at or after 11 am. That would be standard procedure at any hotel... but at 9:30 am? That was unexpected, and disturbing. I said something down at the front desk, and they merely shrugged as if it was my fault. This is why I say Jekyll at night, Hyde in the morning. The desk agent on the overnight, she was one of the most professional HR industry agents I've ever encountered. The custodian offering to help.... contrast that with the feeling I was in a cheap hotel being awakened by housekeeping.... as if I was a bum who'd overstayed his time.. Grrrr. And to be dismissed by the front desk as if nothing had happened.... August 4, 2014
Rated 5.0 out of 5.0 by Great property As a business traveler this property had everything I needed, a great restaurant, fast internet through out the building and most of all a quiet comfortable room that was reasonably priced. August 2, 2014
Rated 4.0 out of 5.0 by One flaw Air conditioner did not work properly-everything else was good. While it cost more than what we normally pay, it was better than what we normally get. August 1, 2014
Rated 3.0 out of 5.0 by Kein Business-Hotel Internet-Zugang funktioniert überhaupt nicht. Das Problem wurde nicht behoben. Ansonsten gute Qualität von Zimmer und Frühstück. July 30, 2014
Rated 5.0 out of 5.0 by Great Place Stayed just 1 night in the king suite. Plenty of room and clean. Good hot breakfast with a variety of choices. I would stay here again.Staff was very nice and accomodating. July 15, 2014
Rated 5.0 out of 5.0 by Lovely hotel and very friendly staff staff very friendly...stayed with my 2 young girls they loved the swimming pool breakfast was very good the next morning July 15, 2014
Rated 1.0 out of 5.0 by July Elgin The hotel was nice but the internet and the elevators were out during our stay. The hotel manager did contact me at my request and credited us one nights stay. July 9, 2014
Rated 5.0 out of 5.0 by great service The person at the front desk was very friendly and worked with us as we had an issue with our reservation. July 9, 2014
Rated 5.0 out of 5.0 by Great hotel Our family stayed here for Dorsey/Clements/Cobb/Davis Family Reunion and we had great accommodations, great customer service and Great hotel beds. I only wish we had gotten a better rate, because others family members went on the internet and got a cheaper rate. But the surprise was that we got free breakfast with our stay, which was also great. THANK YOU HOLIDAY INN. July 8, 2014
Rated 4.0 out of 5.0 by Front Desk staff responded Fantastically I had a family emergency that required me to travel to Elgin, Il and stay one week at a hotel near the hospital. I could not find an extended rate on the webpage so I contacted Holiday Inn's phone reservation line. The first responder could not understand English well enough so I hung up and redialed. The next reservationists was wonderful and gave me the extended rate information and I made the reservation. When I arrived, I could not get a room that had a microwave (I was staying the week) and no spare microwaves were available. I checked in and the next morning I met Nancy at the front Desk. She was FANATASTIC! Not only did she change me for a room with a microwave but took particular concern with my family emergency (Mother in hospital). Throughout my one week stay she recognized me by name and always inquired after my Mother and if there was anything she could do. Please let Nancy know I cherished her service. July 8, 2014
Rated 5.0 out of 5.0 by Excellent Stay I'd recommend this hotel for any future visits to the area. July 7, 2014
Rated 5.0 out of 5.0 by Recent stay I was welcomed as I walked into the hotel. Staff was very friendly. The room was fantastic, very quiet and was able to rest with no problem. Pool area was very well maintained and clean. Breakfast was very good. No complaints, I am going back this weekend and bringing my family. I would highly recommend this for not only business but as a family get away. Still close enough to enjoy Chicago but far enough that some of the traffic is not there. Thank you Holiday Inn Elgin for the great experience. June 30, 2014
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