Rated 4.5 out of 5 by 96
Rated 5.0 out of 5.0 by greytmom5 Great Place to Stay
Staff are very Friendly and helpful at the front desk. Hotel overall is very clean and up to date. Rooms are very clean and updated. Would definitely stay here again.
August 29, 2014
Rated 5.0 out of 5.0 by Becky 16 Friendly staff and great stay.
We have stayed at the Holiday Inn Express and Suites- Chicago-Algonquin many times. Our daughter and family live nearby and we come for family celebrations. This hotel is our first choice. The staff is friendly and helpful. Breakfast is great. Rooms are good! Beds are comfortable. Great place to stay!!
August 28, 2014
Rated 5.0 out of 5.0 by bardougma Great service, room and breakfast plan.
Everything was clean, friendly and welcoming. The staff were more than helpful, including fixing my husband's walker when a screw fell out and was lost. I highly recommend this inn.
August 24, 2014
Rated 4.0 out of 5.0 by Aggielove12 Nice hotel staff
Great place to stay- safe and comforable- ask for a room away from the elevator. The gym isn't up to date- but you can go to Lifetime with your hotel key card.
August 19, 2014
Rated 5.0 out of 5.0 by gotMarty Great Express
This was a very nice HI Express. We have only stayed at one [a little bit] better..., near Harrisburg, PA, it was brand new. Bright, high-ceiling pool area. Breakfast area is top notch. DirecTV in rooms is a plus!
August 15, 2014
Rated 4.0 out of 5.0 by chuck k fruit
needs to be separated-away from heat
bannanas soft and brown
August 12, 2014
Rated 2.0 out of 5.0 by Twilight Zone Not quite an enjoyable stay
Recently booked a 5-night stay. Was quoted one rate at time of booking, but at checkout I was charged well over the quoted price for 2/5 nights. Desk clerk refused to give me the quoted price even though I had my reservation booking confirmation receipt. There was one day where the maid service did not make my room at all. I had a blown lamp in my room that needed to be replaced. As well as a blown fuse that kept resetting itself during my entire stay, which constantly reset the TV, microwave, and a/c unit. I thought I was in the Twilight Zone. But the bed was comfortable.
August 11, 2014
Rated 2.0 out of 5.0 by JAMIEMARIE Needs new beds and bedding
We have stayed at many Holiday Inn's and this was below average. The bed was old and you could feel the springs when you moved. There was no mattress padding. The bed had a top sheet, very thin blanket, and then another top sheet. We were very cold due to the lack of quality bedding. We did go to the front desk and ask for another blanket and was given a small thin blanket. We had a king size bed and the blanket was only big enough to cover the one side of the bed. When asking for an extra pillow it seemed like the front desk person was put out by my request. We were given an extra pillow but it was for a small child and we were told that is all she could find in housekeeping. The price is more than the other Holiday Inn's we have stayed at and the quality is terrible.
August 6, 2014
Rated 5.0 out of 5.0 by MAMAOFBRIDE EXCELLENT SERVICE BY HOTEL STAFF
PLEASE GIVE BEN AND SATJAY A THUMBS UP....THEY ARE EXCELLENT MANAGERS
August 5, 2014
Rated 4.0 out of 5.0 by lost in Chicago lost pillow
staff was completely unresponsive to 3 calls regarding a pillow we left in the room. We really wanted the pillow case as it was a heavy cotton matching of course another pillow to our bed at home.
August 2, 2014
Rated 5.0 out of 5.0 by donnas62 Quite
Loved everything about this HIE..only complaint is no fridge or microwaves in the rooms. The rooms are plenty big enough to add these without crowding the room. I was only here overnight, so it wasn't a problem, but I travel for work
July 29, 2014
Rated 4.0 out of 5.0 by NicNix Average hotel experience
Our experience was about what I would expect for a Holiday Inn Express. Overall, I would rate it 7-8.
July 21, 2014
Rated 5.0 out of 5.0 by BigLoad Quality of Algonquin Holiday Inn Express
I have stayed at many Holiday Inns and other hotels all over the US and Europe and this one is an excellent melding of a good price with very good overall quality.
July 19, 2014
Rated 5.0 out of 5.0 by Bone 14 Good place to stay
One thing upon which you might improve is someone to accompany guests to the room to explain how TV works. I liked the fact that there is an exhaust fan in the bathroom for steam. The front desk person was especially friendly
July 18, 2014
Rated 5.0 out of 5.0 by yabadabado Good place
Stayed here for a wedding we were going to, staff was excellent, rooms were clean, some issues arose, but hotel staff took matters into their hands and resolved them appropriately.
July 10, 2014
Rated 3.0 out of 5.0 by SoftballDad30 Softball Tournament stay
My daughter and I stayed here for the "Swing into Summer" Huntley tournament. I take my daughters travel softball very serious, unfortunately others don't. We were awaken many times from older and younger kids running the halls and teenage sleep over in the room next to us. Thankfully our bathroom door DID NOT WORK, so Saturday morning I spoke with the Assistant Manager and he relocated us. Also noticed Sat morning the Wi-Fi wasn't working. Tried to face time my wife so she could say good night to our daughter, had to settle with a text. Breakfast was simple and good, just what we needed to get going for our early games. Housekeeping staff was excellent, they found and returned my phone charger that I forgot in the original room we stayed in.
July 2, 2014
Rated 5.0 out of 5.0 by Milleaz Great People and Great Management
This hotel is very well managed and very clean every time I'm here. Always willing to help and deal with the emergency situations when you need help. Flexibility and adaptability. Thank you.
July 1, 2014
Rated 5.0 out of 5.0 by Tim7 Overall great service
Karen at the front desk went above and beyond her call of duty! What a great staff at this location!
June 30, 2014
Rated 4.0 out of 5.0 by KWTravels77 Great for a quick trip
Pretty consistent with Holiday Inn Express and Suites properties. Only surprise was they didn't say a word about IHG status. Maybe I checked in a bit to late! It's funny how you get used to a bottle of water when you check in and then get bummed when you aren't even offered. All in all - I 'm sure it was just an oversight!
June 26, 2014
Rated 5.0 out of 5.0 by haunted in algonquin excellent service very clean comfortable bed
A great place to stay in the Algonquin area. ask for room 305 for the fun haunted room effect. The dresser doors seem to open all by themselves.
June 24, 2014
Rated 5.0 out of 5.0 by ImpalaLil Nice, Clean Hotel
Good staff, nice breakfast, good rooms. Located by lots of shopping
June 18, 2014
Rated 5.0 out of 5.0 by Momoftwoboys Clean room, good breakfast
The title says it all.
The room was nice and clean, the bathroom was large, and the complimentary breakfast the next day was convenient and delicious.
June 12, 2014
Rated 5.0 out of 5.0 by Jomedic Great stay and experience
Everything about this stay was great from the moment we walked in the door to the smiling reception. The bed was nice, the room was clean and it was all we expected our stay to be. Nice job!
June 10, 2014
Rated 2.0 out of 5.0 Toilet running and lousy air conditioning
1) Toilet was continuously running
2) Air conditioning was lousy
3) The TV was limited at such a low volume, we couldn't hear it in bed.
June 6, 2014
Rated 4.0 out of 5.0 by vcarl Comfortable bed and room
Very good choice. I had very good spleepings here, maybe one thing that I would change is the ability to open the windows, which I think cannot be absolutely replaced by a simple climatizer, which by the way it's very noisy during the night if you want to adjust the room's temperature (you have no other way because of the window locked), the solution was to bring with me ear plugs. Breakfast is quite good, I would like to see few more things, but it is ok even like this. The staff is good too, no particular issue or bad thing to notice.
May 19, 2014
Rated 3.0 out of 5.0 by Martha1222 Noise continues to be an issue
I try to stay at this property because it is close to family when I am visiting. I have had numerous issues with noise at night. People running up and down the stairwells, hallways and slamming doors after 11 pm. I have always called the front desk but not much seems to happen. This hotel also hosts a lot of traveling youth sports teams and I have also run into out of control kids making a lot of noise all day long. Again, I complained, got an apology, but not much else. On my last visit I too had an incident where housekeeping was right next door when I left my room at 9:45 am. I returned at 4 pm and my room had not been touched. I was very tired and needed to catch a quick nap before heading out for a dinner. Sitting in the lobby for 30 minutes did not improve my disposition. I am returning to the area again this weekend and will be giving a different property a try.
It won't be as close to family, but maybe my sleep will be more peaceful.
May 12, 2014
Rated 5.0 out of 5.0 by Gayle 61 Wonderful stay
Our stay at the Holiday Inn, Algonquin was very enjoyable. The staff was very friendly and helpful. Our room was always clean and comfortable. The staff did a wonderful job keeping our room clean, and was always friendly. The hotel was quiet and we were able to rest comfortably. The breakfast was good, and there was a variety for everyone. This is our choice of hotels when we visit the area and have stayed several times before. The desk clerk was always friendly as we went in and out of the hotel, and greeted us each time.
April 28, 2014
Rated 4.0 out of 5.0 by sandee72 management staff great
when we left the room on our first morning the cleaning staff was right next door. (9:30 am)
we returned 5 hours later and our room had not been done. we were exhausted and took our naps anyway. housekeeping knocked and came in during our nap. we told them to not do the room. that was 3:30 pm.
our 2nd morning I got the newspaper off the floor outside our door. there was a distinct dust line at the edge of the wall. your housekeeping staff needs to get a better vacuum and pay close attention to places where dust gathers. I have to do this in my own home so believe me I do not like seeing it in your hotel hallway. it leads me to conclude the room may not be clean.
March 30, 2014
Rated 4.0 out of 5.0 by Wegs3 Comfort and relaxing
First if all, Ben at the front desk was exceptional. So friendly and super efficient! Our stay was most enjoyable...pool was the best! Rooms were clean, service was great. Kids loved the free breakfast! Will do this again. We loved our stay cation!
March 30, 2014
Rated 5.0 out of 5.0 by Wegs3 Relaxation
Spent a relaxing night and day with my son and a friend of his. Didn't want to venture too far, so we chose this location. Had a nice little stay-cation...away from home, change of scenery, it was very nice. Enjoyed the pool and I was able to get a few things accomplished that I couldn't being at home. Accommodations were great! Couldn't find a cheaper rate though it was advertised in the site when I first logged in. Wireless connection kept dumping me. No one knew why. Overall though, it was very nice. Wouldn't mind doing it again...maybe just myself for some sanity time.
March 29, 2014