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Rated 4.1 out of 5 by 370 reviewers.
Rated 4.0 out of 5.0 by Excellent value and very comfortable As a frequent user of Holiday Inn, the accommodations, comfort, cleanliness, and quality were as expected. The features of this hotel location are well above average and exceed expectations. June 13, 2016
Rated 4.0 out of 5.0 by Slept well Nice hotel---slept well-Restaurant on premise--big lobby June 13, 2016
Rated 5.0 out of 5.0 by Bed was very comfortable. Jay and Dina were extremely helpful. Very efficient employees. They made the stay very pleasant.. The bed was very comfortable and we received a good night's sleep. June 10, 2016
Rated 5.0 out of 5.0 by Clean and comfortable Great service! Even with the current renovation. The pool was really nice too! I just wish there was a hot tube. June 7, 2016
Rated 2.0 out of 5.0 by Bad experience at the front desk When checking in the young lady could not understand what I was telling her nor could speak clear enough that I could understand her. The only thing that was clear was, "you need room." June 5, 2016
Rated 5.0 out of 5.0 by Great Service! Staff was excellent! Treated me like a VIP! We used the Shuttle Service to and from O'Hare and also left our car there while we were gone. May 29, 2016
Rated 5.0 out of 5.0 by : Comfortable bed and great service. : Comfortable bed and great service. Comfortable bed and great service. Comfortable bed and great service. Comfortable bed and great service. May 25, 2016
Rated 1.0 out of 5.0 by Very disappointed I did book our stay thru a 2nd party site. But that still should not matter with having false information and rude staff members. First my reservation showed having free parking free shuttle. I got charged for parking for the week . I called front desk that room phone didn't work. Air didn't work. No one did anything. All we got was a coupon off our cab ride Saturday morning. Then was told shuttle runs ever half hour on the hour at the air port. We waited for over an hour for a shuttle and when we called we were told he (the driver) came and didn't see us standing there. There was 7 of us standing how could you not see us. Then was told that we were wrong he was there. He was the front desk person who said this too us an said we were mistaken. I am very disappointed in the whole stay and don't know if I'll ever stay with a holiday inn again. May 23, 2016
  • 2016-06-23 T21:44:51.438-05:00
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