Rated 4.4 out of 5 by 329
Rated 5.0 out of 5.0 by Holly23456 Swimming pool changing room
The hotel was excellent quality. I did not understand how to work the shower. The rooms have been refurnished since my last visit and are very good..
I was stopping the night with my wife and grandchildren. In the afternoon we made use of the swimming pool. The pool it’s self was clean, however the changing rooms were a disgrace. They are in bad need of a refurbishment. Do not take any valuables into the changing room as you may not have a locker with a key. The member of staff on duty appeared embarrassed because of the key situation.
March 26, 2015
Rated 5.0 out of 5.0 by Patrick M. Lovely Hotel.
Great location,friendly staff and good food.Nice views of the canal.
March 24, 2015
Rated 5.0 out of 5.0 GOOD HOTEL
I have been using this HI for over 10 years and it is well appointed, good staff and the food is OK
March 24, 2015
Rated 5.0 out of 5.0 by welsn3 Great Service - good location
Stay here for work purposes, hotel staff are friendly, rooms are clean, internet access provided as an IHG member. It is great for my purposes as it is near work, and ideal location to visit Cheshire Oaks for shopping, cinema and bowling also within easy distance.
March 23, 2015
Rated 5.0 out of 5.0 by Fred 10 Very good hotel
Always very good service, food and welcoming staff
March 23, 2015
Rated 3.0 out of 5.0 by Raine47 Two Nights Booked but stayed just One
On the internet photographs the hotel appeared exceptional - very modern and beautiful. On arrival, the exterior appeared old-fashioned and drab. There was a smell of cooking in the reception area.
The internet description spoke of the canal views from the guest rooms...Imagine my disappointment when I entered the room and saw that the windows were covered with condensation and some dirt on the outside. The canal water was filthy.
I had requested a twin bedded room as my friend (also female) and I were sharing a room. The only such room available had two double beds. These caused a lack of space in the room. There was no small tea table in the room with the usual two chairs and no suitcase rack. The room felt drab and I could not relax there after my long journey. The room and the bathroom were both clean.
The positive side of this Holiday Inn was the staff. They were friendly, caring and welcoming.
We stayed just one night.
March 21, 2015
Rated 5.0 out of 5.0 by John8518 Mini break with granddaughter
We took our 4 year old granddaughter away for a night having looked for a hotel with a pool. She really enjoyed it and all the staff made such a fuss of her.
Food was excellent and good value and room was large, clean and very comfortable.
March 18, 2015
Rated 4.0 out of 5.0 by paul146 Breakfast serving staff and grat customer service
All of your serving staff at breakfast have a fantastic customer service attitude. Nothing is too much trouble They are all cheerful. However they provide an excellent service at a professional level.
March 16, 2015