Rated 4.4 out of 5 by 361
Rated 5.0 out of 5.0 by Phil19 leisure break
We received an excellent welcome and met with friendly staff at all times. Having had a minor problem on a previous visit which was dealt with satisfactorily by the Manager, he kept in constant contact in the lead up to this visit and welcomed us personaly on our arrival.
Having stayed at this hotel many times, I would say the level of service and the standard of the gym have never been so good.
May 27, 2015
Rated 4.0 out of 5.0 by RM7040 Just what we needed
This hotel has everything you need for a great sleep and a comfortable stay. The staff couldn't have been more welcoming. Ideal for a casual getaway with friends or family.
May 26, 2015
Rated 5.0 out of 5.0 by Chris193 Have already booked to stay again
Lovely, clean, fresh hotel in a brilliant canal-side location. Couldn't fault anything really; our room was spacious, spotless and had a great view, breakfasts were great and the evening meal we had was really nice. Staff were all very friendly and helpful. Perhaps a little treat for Platinum members would be a nice added touch.
May 26, 2015
Rated 5.0 out of 5.0 by MASPAR66 Comfortable bed and great service
Staff very friendly and attentive, Hotel clean and comfortable. Both dinner and breakfast were of good quality. Would definitely stay agaian
May 23, 2015
Rated 5.0 out of 5.0 by noddygirl Very Friendly
Felt totally pampered from walking through the doors to checkout..
Best 3 nights sleep for a long while, slept full 8 hours.
Think I've gained 1/2 stone from all the breakfast choice.
Will definitely be returning.
Without rambling on, highly recommended.
May 20, 2015
Rated 5.0 out of 5.0 by Icelandic Viking Relax and quiet stay
Reception staff were always friendly and willing to assist. The barman at lobby bar can put on more smile on his face. Hotel management should consider of providing a timed-daily shuttle service, between hotel and Liverpool City Mall in allowing guest to have more mobility..
May 20, 2015
Rated 5.0 out of 5.0 by Clarkey13 Nothing was too much trouble for the staff
I was staying in the hotel for business conference purposes. The staff could not have been more helpful. From arrival, the receptionist was super helpful and made me feel very welcome. During the conference the next day, all staff were efficient and helpful and any requests we made, they happily attended to. They could not have done any more to make the event run smoothly and keep all 100 people happy.
May 19, 2015