Rated 4.4 out of 5 by 302
Rated 4.0 out of 5.0 by Lazytimes Nice hotel convenient for the Boat Museum
The location was very peaceful overlooking the dock basins with ducks and swans swimming about. There was an African themed restaurant within walking distance but other than that you would have to drive if you did not want to eat in the hotel.
We found there was some noise from adjacent rooms due to poor soundproofing which disturbed our sleep but this is typical for modern hotel bedrooms.
Overall the hotel was well kept, clean and comfortable with excellent staff.
We enjoyed our stay.
January 27, 2015
Rated 3.0 out of 5.0 by Regular IHG user Nice location, a shame that they couldn't find any water
The location of the hotel is great. Breakfast service was good. The room was acceptable. Unfortunately I was asking for the impossible. I wanted a bottle or two of water to take to the room as Holiday Inn do not have a mini bar in the room. I was told that they could not help me with my request for still bottled water as they did not have any in the hotel. Sometimes it's the little things that make the difference.
January 26, 2015
Rated 4.0 out of 5.0 by BigTallPaul Lovely Location
I was fortunate to stay at this hotel on a reward night. Sometimes on such nights you get the poorer room but I was most impressed.
The room was comfortable, clean and quiet. I only ate breakfast at the hotel but this was well presented and the staff were attentive.
The hotel is set in a lovely location over looking the canal and near to the Waterways museum.
January 26, 2015
Rated 4.0 out of 5.0 by son of Glyndwr great location
Well positioned hotel for Cheshire Oaks, Liverpool etc, second stay in two months, very nice hotel, evening meal was delicious, room very good as were staff, only complaint was buffet breakfast, obviously chef chooses to cook everything at 6.30am as its easier for him but food is congealed and inedible by 9.40am there must be a lot of food wasted and thrown out, why do hotel managers allow this.
January 14, 2015
Rated 4.0 out of 5.0 by Grae4 Recommended
Agreeable setting and very customer-focused staff. Room was good value, clean and fit for purpose. Quality of food only average - steak and chips for instance: steak well-cooked, chips looked cooked but if fact weren't completely. Overall would use it again (and have stayed several times)
January 8, 2015
Rated 5.0 out of 5.0 by gwyni personal preference
location was lovely. staff and hotel was also lovely. just found the bed a little hard and the duvet a little thin. also it was great on finding the bathroom with a bath, so many hotel rooms only have showers.
January 5, 2015
Rated 4.0 out of 5.0 by JudiJ spacious room, excellent food and service
The stay was a good experience, very good overall service from staff, clean room, spacious although a little 'tired' looking, may need redecoration soon.
January 5, 2015
Rated 5.0 out of 5.0 by whyter1959 Another excellent experience at Ellesmere Port
I booked two rooms for my family. Both rooms were immaculate, the staff attentive and the sunrise at breakfast outstanding. Overall a quite excellent stay.
January 4, 2015