Rated 4.4 out of 5 by 286
Rated 5.0 out of 5.0 by Builder 101 lovely hotel
first impression very good and the Hotel didn't disappoint clean friendly overall great Night stay and would recommend
December 15, 2014
Rated 5.0 out of 5.0 by Badgerman1309 Great location
I loved the location of this hotel almost surrounded by the canal system.
the views of the canal and barges from my window and the river were grand.
Staff as usual very helpful .
December 15, 2014
Rated 5.0 out of 5.0 by ubishi Great location
From the very beginning all I can say was that we where treated as though we where the most important people to stay there. The staff where not only professional but had a friendly and an attitude that was good to see,
The location of the hotel is excellent once you find it,
The directional signs from the M53 Motorway are not the best in pointing you in the right direction and not everyone has a SatNav.
The rooms where very clean and well fitted out I had the best nights sleep I've had for a long time.
Breakfast had lots of choice and looked as though it was freshly prepared and not left in the steamer for hours,
No problem in recommending this hotel.
December 11, 2014
Rated 5.0 out of 5.0 by Country cousins Warmth of staff and cleanliness.
The approach to this hotel is not promising with a heavily industrial surrounding. However, it is on an island - both physically and in ambience. The interior design and the staff created a 'homely' and welcoming atmosphere. They were cheerful, willing to engage with guests and performed their roles with great competence.
December 9, 2014
Rated 5.0 out of 5.0 by TonyP48 Great location, excellent service and facilities
If you have to work away from home I would strongly recommend this hotel if you are around the Chester area.
All the Staff are very friendly and attentive. There is an excellent selection of food available in both the restaurant and the bar and if you need to wind down after a busy day in the office you can always make use of the gym and pool!
December 8, 2014
Rated 5.0 out of 5.0 by Pipmoggy Great Experience
Altogether a fantastic experience in a really good location, staff are friendly and helpful with great food and even the standard rooms are really well fitted, closer to an Executive in other locations.
December 6, 2014
Rated 5.0 out of 5.0 by Johny 1 Great room service
Overall experience was excellent, however, the room service during our stay was fantastic. The lady who dealt with or requests and delivered our food and drink could not do enough for us. An asset to the hotel!
December 4, 2014
Rated 5.0 out of 5.0 by JMS5 Very enjoyable stay
Pleasant and helpful staff.
Clean,comfortable and spacious room with interesting view.
Good disabled facilities.
Excellent food and drink.
Convenient situation and easy to find.
November 29, 2014