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Rated 4.5 out of 5 by 166 reviewers.
Rated 4.0 out of 5.0 Okay Stay Okay stay. We booked a room in this hotel because of it being close to the Ice Arena. It was clean and comfortable. The one big drawback was that breakfast was not included. I would almost pay more just to not have to bother with paying each morning for a meal. They did give out meal coupons. However, during our first dinner we were confused about the kids eating free. The waiter tried to charge us and then made us go out to the front desk and ask about the coupons. Again I would have liked to avoid the whole hassle-plus the restaurant food is not that great. If not given the free meal coupons I would have just ate elsewhere due to the food quality and prices. I would only recommend this hotel if doing business in the downtown area. January 22, 2015
Rated 4.0 out of 5.0 by Great rooms The only issues I would mention about the stay is that the hotel is in a poorer area of Elmira, so there is the safety issue associated with the area. I did not have any issues with the safety of my car nor did I hear of any issues from other guests. The other issue is that there is not that much around that is within walking distance. There is an attached restaurant, but you are charged tip and a service charge based on the room menu. There is no complimentary breakfast, but I did receive a $10 cuopon to use for breakfast. Overall, the room exceeded my expectations. The water pressure was great - one of, if not the best I could remember. Internet access was very strong and reliable. I was able to connect to my work's VPN and back up my computer will no issues. I would recommend the hotel. January 21, 2015
Rated 5.0 out of 5.0 by Nice Hotel! This was a very nice hotel and a great value. The rooms were clean and comfortable and the staff was very accommodating. January 20, 2015
Rated 5.0 out of 5.0 by Excellent Staff The stay at this hotel was great, the staff was absolutely great and were very accommodating! The pool was in great condition and everything in the room was very clean and comfortable. Definitely recommend if you are in the area January 20, 2015
Rated 5.0 out of 5.0 by Flatfoot The hotel staff is excellent, and so is the hotel, with every stay. January 19, 2015
Rated 5.0 out of 5.0 by Wonderful staff We arrived very late, and left very early in order to get to the airport, so there was no chance to try the food or bar service. The room was clean, well stocked, large, and very comfortable. There were lots of places to charge our devices. The best part for us was that the shuttle service was "on demand." We let the desk know when we needed to leave for the airport, and the van arrived then. We called from the plane, and saw the van arrive just as we left the airport door. Everyone was pleasant and cheerful, even at the early hour. I would definitely recommend this hotel. Next time we'll try to get there earlier to enjoy the amenities. January 18, 2015
Rated 5.0 out of 5.0 by Professional Staff One of the things I am always impressed with at Elmira-Riverview is the professionalism and warmth of the staff. From the front desk to the housekeeping staff that greet you in the hallways, to the waitstaff and lounge staff, they are always very pleasant. January 9, 2015
Rated 5.0 out of 5.0 by New Year's Eve Package Second year coming, can't beat the value. Wish we could get free drinks in the bar also not just the ballroom. Would like dinner to be earlier and have a breakfast included even if it made the price go up. Waitresses were really good! Overall, it's an awesome night for a really great price! January 8, 2015
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