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Rated 4.5 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 by Good service We were very comfortable and the staff was excellent. February 23, 2015
Rated 5.0 out of 5.0 Good value and friendly staff I have stayed at Holiday Inn Elmira Riverview several times since my son visited then began attending Elmira College. The staff at the hotel has been friendly and helpful on every visit and this was no exception. I arrived after midnight and a long drive and the front desk receptionist was friendly and checked me in efficiently even that late. At some hotels when that happens the staff is busy doing other things and you have to wait - who needs that late at night? I ate breakfast in the restaurant and it was just what I needed - they have a healthy option plate with an egg, toast and fresh fruit that was perfect. Hot coffee was plentiful. They might consider providing real cream and not single-serving Coffeemate, but obviously this is a minor complaint. Keep up the good work providing a clean, comfortable and friendly place to stay in Elmira! February 22, 2015
Rated 4.0 out of 5.0 by decent Rooms were clean and the staff was friendly. Convenient parking February 13, 2015
Rated 5.0 out of 5.0 by Great hotel We enjoyed our stay here! The service was excellent. We only wish the beds were bigger. February 11, 2015
Rated 3.0 out of 5.0 by Need ear plugs Nice hotel nice staff, no sleep noise from bar and hallway most of night. February 9, 2015
Rated 1.0 out of 5.0 by Rude staff and not very clean Hallways were dirty where we stayed, did not sleep well due to mattress. Booked room for 4 people and breakfast was to be included. Only got two tickets and NO where did it state that when Ibooked. Each ticket was $11 each. Staff told my daughter to stand in the hall by herself at the age of 9. Heard other famlies complan about the breakfast tickets and they let their kids in because it wasnt so busy. Satff was rude. I work for a large hospital corporation and customer service should always be taken seriously. We travel alot with large groups. Not pleased at all with my stay here. February 4, 2015
Rated 5.0 out of 5.0 Riverview I stay here a couple times a week ... Even coming off a busy night my room is usually ready for my 11 am arrival. Staff is very friendly and ready to help with positive attitudes. Very well run and communicated among the staff members. January 30, 2015
Rated 4.0 out of 5.0 by Great place to stay for the local wine tasting event. Only problem was that they did not have a shuttle to get us to the local arena. It is located less than a mile away from the hotel and they had a hired shuttle which was charging $15 per person R/T to the event. We hired a cab that got 4 of us there and back for $14 total. Seems the hotel should have a free shuttle to get folks to events and restaurants within a reasonable distance. January 28, 2015
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