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Rated 4.5 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by oh Hotel was great but the band was way to loud in the bar. We had to cut our bar time way back. July 23, 2014
Rated 5.0 out of 5.0 by Bob's Stopover Overnight stay en-route home from Vermont. Very Pet friendly hotel. Accommodations were clean and comfortable. Had a very nice dinner in hotel restaurant. Room was nice and dark for sleeping. We actually slept in for a change. Had a wonderful breakfast with a coupon for $10. off each for two people. Great idea. $2.63 for breakfast plus tip. . July 21, 2014
Rated 4.0 out of 5.0 by A good place to stay. Our special request for 3 rooms was done exactly right. The food and service for breakfast were very good. The rooms are of older vintage but well maintained. July 19, 2014
Rated 5.0 out of 5.0 by Excellent attentive staff. Clean hotel The staff here was wonderful. All of the front desk, waitstaff in the hotel bar and housekeeping staff that I met were extremely nice but better yet very helpful. A maintenance guy went and found us a luggage cart, the front desk staff was always attentive. My one small housekeeping problem was pounced on and remedied while I was at breakfast. The last time I had service this great I was at the Fairmont. No kidding. It was every bit as good as a 5-star hotel. The hotel was nice, clean, comfortable and the staff was great. I'd stay again in a heartbeat. If every Holiday Inn was like this one, I'd never stay anywhere else. I was truly impressed. July 19, 2014
Rated 4.0 out of 5.0 by Avoid 152 Second stay here for business. Overall great stay again. Only negative was my room (152) was next to pool. Smelled a little musty, and of chlorine. But what can you expect when your located next to pool. Only there one night, so didn't make an issue of it. Other than that, room was clean, etc. Great hotel, nice stay. July 19, 2014
Rated 5.0 out of 5.0 by Super experience! This is my hotel of choice whenever I am in Elmira. It's clean, comfortable and safe. The staff is friendly and helpful. It's close to Elmira College. We will be staying here every time we visit our daughter at school. July 18, 2014
Rated 5.0 out of 5.0 by Clean and conveniently located I grew up in the area and was hesitant to stay due to location near a seedy neighborhood, but my stay was perfect! I didn't feel unsafe at any time. The room was clean and comfortable. Rooms have been updated and are well appointed. My one and only complaint (and additional reason I haven't stayed) is the cost. This hotel is consistently more expensive than others and considering it's location I don't know that I could justify staying here again. July 18, 2014
Rated 4.0 out of 5.0 by confortable bed and great service I had a great experience, about a mile from Elmira College July 15, 2014
Rated 5.0 out of 5.0 by Comfy bed, great pool! We always stay at the Holiday Inn Riverview (4-5 times a year) when visiting relatives in the area. We are always very comfy and secure there! Our room is always very clean! The wonderful, huge indoor pool is our favorite thing about this hotel...we get a lot of use out of it during our stays! July 11, 2014
Rated 5.0 out of 5.0 by Good Option I make a few trips to this area a year, and like this hotel for my stays. The rooms are always very clean, the beds are comfortable and large, controlling room temperature is very easy, the staff are very nice and helpful, and the pool is a great plus. My only suggestions would be (1) improving the quality of toiletries in the bathroom, and (2) improving the quality of the food in the restaurant. They are passable, and basically matches the prices. The waitstaff in the restaurant are very good and attentive and that counts for a lot for me. July 10, 2014
Rated 2.0 out of 5.0 by Not the best Holiday Inn Experience Service in the Hotel Restaurant was poor, the food was not what I have experienced at the Holiday Inn in the past. The staff seemed severely overworked (I think this is a management problem), and the bed sagged badly to one side. I realize that this is not a five star hotel, but I do expect better (and have experienced better) at the Holiday Inn. July 9, 2014
Rated 4.0 out of 5.0 by Nice breakfast Overall, this hotel is good. However, each room has a mosquito (we were booked four rooms). And there is an unpleasant smell. The breakfast is good, not expensive, tastes good. July 7, 2014
Rated 5.0 out of 5.0 by peaceful and quiet I had a good time at the holiday in the staff their is great and all the amenities are wonderful July 4, 2014
Rated 5.0 out of 5.0 by Outside on the grounds This is called the Riverview. My room was the parking lot view....not a problem because somebody has to. BUT a beautiful river in the back of the hotel has NO benches to sit on to view the river. There were two picnic tables at the side of the hotel that were clearly for smoking employees. So I could not use. It was a gorgeous first day of summer and I could not sit and watch the river go by. Other than that, very friendly staff and typical Holiday Inn accommodations. June 24, 2014
Rated 5.0 out of 5.0 by Good hotel Htoel is well maintained, comfortable and clean. The staff was excellent at providing me assistance both with minor issues at the hotel and with providing information regarding local dining and attractions. June 18, 2014
Rated 4.0 out of 5.0 by A few things Small complaints.. Stayed with great friends so these small issues didn't seem to impact my stay. The waitress seemed really put out by us. Yes, we were a large/loud table but she actually made us feel uncomfortable to ask for anything. We tipped her very well. Last February when I stayed at the hotel with only three of us at breakfast she behaved the same way. The air conditioning was unreliable. The internet was difficult to connect to. Too many steps involved I thought. Key stopped working. The cost of breakfast should be included whether or not you are getting a $5 reduced rate. June 18, 2014
Rated 5.0 out of 5.0 by The Best of the Best I have been staying here for over 3 years. The staff have identified me by name for over two years. This is a home for me as I travel extensively. You will find Sheila is an excellent manager merely by the reception you receive from her staff. All staff members greet you with a smile and comment. I wish I could experience the same comfort level I feel here at the other properties I frequent. I hope your experience is as pleasurable as mine. D. J. Efta June 12, 2014
Rated 5.0 out of 5.0 by Definite YES! If you are deciding where to stay in Elmira, this is a definite YES! Everything was extremely clean in the room/bathroom. Beds are comfortable. The staff at the Front desk, Restaurant and Housekeeping was very friendly and also accommodating to our requests. Great customer service! One of the best Holiday Inn locations. June 10, 2014
Rated 4.0 out of 5.0 by Great area and comfortable room and pool Other than a small glitch in maintenance we were very pleased June 9, 2014
Rated 4.0 out of 5.0 by Room and breakfast were average i filled in the survey, why am i required to do more. this survey is too long... I paid $14 for breakfast that is included at most other hotels, like Holiday Inn Express. It took much longer to be served breakfast. Not a good hotel for business travelers. June 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean rooms. We enjoyed our stay. We were there for a Graduation at Elmira College. Everything was great but our breakfast experience. We waited for a table and service for over one hour. Apparently there were other functions going on that weekend. The restaurant should have had more wait staff. We finally sat at a table but no one came to offer us coffee for 30 minutes. We finally placed our order and items were missing. We had to be at graduation at 11AM but were not served our food until 10:15. We could not finish our breakfast. We arrived at the college at 10:50AM. If the hotel knows there are many functions going on that day, they should take reservations for breakfast or have more cooks and wait staff. June 3, 2014
Rated 5.0 out of 5.0 by great bed and breakfast I was up there to do a tradeshow.The Hotel had Tractor-trailer parking .The Restrauant in the hotel was very reasonable on price and the food was very good.only thing hotel should do is have coffee available in lobby. The lounge was great espically sat. nite with local band May 26, 2014
Rated 4.0 out of 5.0 by Nice location on river and newer rooms Rooms look like they were updated recently. View from room on back side to the river was very nice. Great place for a walk of fishing. Pool was basically normal size but decent. Breakfast in restaurant was average. The only issue was some drunk down the hall screaming at top of his lungs at about 1:00 AM. Thought I was hearing things but turns out he was literally in front of our friends door. Cops cuffed the guy and took him away. Next morning the clerk comped the room for them when she found out and said "that doesn't happen here." That's the right customer service and I'm sure that's not the norm here. I'd come back anytime. May 21, 2014
Rated 5.0 out of 5.0 by Meets all our needs when going back home to visit When going back home to visit relatives and friends we find that the Holiday Inn Elmira-Riverview meets all our needs from friendliness of the staff, easy reservations and check-in/check-out, excellent food in Anthonys Restaurant and the bar, and above all comfort throughout the facility. April 29, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable and clean My room was very clean, the amenities were quite convenient, meeting my needs-- there were easy to reach light switches as I entered the room, outlets to charge my phone and computer easily accessible on the desk surface, wifi-- the password was supplied as I checked in, television was fine, beds and pillows were comfortable and the room was easy to access from the outdoors with convenient parking. The staff were friendly and personable. The restaurant on site was fine, just took a while for staff to realize I was there... there was no one at the front. The front desk staff were wonderful--giving me directions to my class site at check in,. They provided me a newspaper each morning. The room featured a microwave, mini-fridge and coffeemaker with complimentary coffee.The temperature was easy to adjust. What I would improve on is to provide actual glasses --the flimsy plastic cups were not very sturdy. All in all, I would recommend it. Other than the mournful winds outside my window, it was a wonderful stay. April 25, 2014
Rated 5.0 out of 5.0 by Great service Among the nicest things about this motel is the people at the front desk. Both the people in the evening and the morning are very friendly and helpful. Besides that, best things were: >Comfortable bed >Good shower >Good rook service >Free internet April 20, 2014
Rated 4.0 out of 5.0 by good service no issues whatsoever. I was given a very nice room, clean I just wished the soap was better. April 14, 2014
Rated 4.0 out of 5.0 by Ask for a room in the back The rooms that face the river have no parking lot noise, a plus for sleeping in. My only complaints were the late evening/early morning noise from the corridor, something not entirely under the control of the management, and a lack of outlets near the bed(s). These days everyone travels with a laptop and/or devices that need charging. Even a lamp with outlets in the base would improve things. April 9, 2014
Rated 4.0 out of 5.0 by great people The people behind the desk are what make staying here enjoyable, especially Laura and Maresa. They are both genuine, professional people that will go out of their way to help you out in any way they can. April 7, 2014
Rated 5.0 out of 5.0 by Great experience I had an excellent experience at the Holiday Inn in Elmira. The room was clean and comfortable and the staff were very friendly and helpful. I will definitely go there again. April 1, 2014
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