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Rated 4.1 out of 5 by 240 reviewers.
Rated 4.0 out of 5.0 by Centrally Located I typically fly thru Hartford (BDL). This hotel is conveniently located between Hartford, Springfield December 15, 2014
Rated 5.0 out of 5.0 by Front office staff Very friendly and knowledgeable about the area. Also willing to help with any problems. Megan was especially helpful during checkout and booking another hotel for the next stop. December 15, 2014
Rated 2.0 out of 5.0 by Needs Improvement Front desk staff is great. The maids do a terrible job here. Every time I stay here there is something related to the maids that ruin my stay. The rooms definitely need some work, rusted sprinkler pipes in rooms, awkwardness of small layout of bathrooms, and bad fixtures and appliances. December 14, 2014
Rated 4.0 out of 5.0 by I'd stay again... Staff at the front desk was delightful. One man even helped me with my Samsung device when I had trouble connecting to their WiFi. Everything was clean and comfortable. However, there was no "do not disturb" sign available, so house keeping bothered us before we were ready. Also, being directly across from the elevators became a bit jarring when two groups of very loud drunk people came onto our floor at 1 and 2 A.M. making a great deal of noise right outside of our room. I'd stay again, but I'd ask to have my room changed if we were placed that close to the elevators again, and we'd ask for a 'do not disturb" sign if the room doesn't have one. We both live with other people, and the point was to get away to relax quietly and just enjoy each others company. The noisy disruption sort of took away from that. December 11, 2014
Rated 5.0 out of 5.0 by Good stay, good sleep A nice, dog friendly hotel, close to the Big E. Bed was comfy. Was busy with dog show in area and families, but we enjoyed the hustle and bustle. Was lively!!!!! December 8, 2014
Rated 5.0 out of 5.0 by A pleasant experience The staff was very accommodating and friendly. Even though the hotel was busy with a hockey tournament in town, the front desk staff was very pleasant. The beds were very comfortable as well. Thanks for the weekend. December 4, 2014
Rated 2.0 out of 5.0 by Meat Locker Under prepared for noise and cooler atmosphere. December 2, 2014
Rated 5.0 out of 5.0 by Weekend Hockey Tournament Our team stayed at this hotel. Great pool for the kids and the hotel was definitely "hockey kid" friendly. One of the best hotels as we've done hockey tournaments all over New England. Nice touch with microwave and refrigerator in the room. Nice bar area too. November 28, 2014
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