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Rated 4.0 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Convenient Option to Springfield Value and proximity to Springfield was great. Found this HI when many other hotels were full. November 18, 2014
Rated 5.0 out of 5.0 by comfortabler enjoyed a peaceful stay while traveling for business November 17, 2014
Rated 5.0 out of 5.0 by Best night sleep Staff was so nice.... The room was immaculate, the bed was the most comfortable i have ever slept on, the shower was amazing, and breakfast was awesome. There was a restaraunt on the corner that was super friendly and awesome food. I will be back any time I am relatively close and every year for the equine affair November 17, 2014
Rated 5.0 out of 5.0 by Great For Business Travel The room is clean and the staff is accommodating. It is right off the main highway and 5 minutes outside Springfield MA. Price is reasonable. Food is good. No brainer! November 17, 2014
Rated 4.0 out of 5.0 by lobby and hall rugs are old need to replace as they smell musty giving an old perception November 17, 2014
Rated 4.0 out of 5.0 by review Convent location comfortable accommodation although a little dated November 17, 2014
Rated 4.0 out of 5.0 by Pleasant but a Little Dated This is a perfectly fine hotel but it doesn't feel as up to date and polished as other properties I've stayed in. The room was perfectly comfortable but the pillows were not the same as I've found elsewhere when staying at HI. I didn't partake in breakfast but I did have drinks and a snack at the bar. The restaurant is oddly laid out and the bar just doesn't feel friendly and relaxing. It's not a place to gather after a day of working. All-in-all the place was fine but I just didn't feel it was up tot he standards I have come to expect. November 4, 2014
Rated 4.0 out of 5.0 by B Breakfast was very good, except I really don't like the bulk scrambled eggs. The room was clean, quiet, and huge - it could have been two rooms. Laughably, the door to the bath couldn't open all the way because the commode was in the way. If only the bathroom wall had been moved back a foot. There was some caulk missing around the tub fixtures, there was a small crack in the sink, and the hanging rod in the closet was altogether too long, and sagged in the middle. Staff was great, location was convenient, and the breakfast was better than OK, but the building needs some renovation in the next year or two to keep up. November 4, 2014
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