Rated 4.0 out of 5 by 187
Rated 2.0 out of 5.0 by mommabears72 Average stay
the staff were all friendly but not very helpful.. the hotel seemed under staffed, pool was very cloudy, and no towels.. When I asked for towels, they were brought, but they were small, like hand towels, or floor mats. One of the back doors was not locked when we returned to the hotel at @ 8pm. Trying to contact the front desk was difficult, multiple lines on the phone for some reason, and we had an emergency, had to use our cell phone to call front desk to get local authorities. I have had great luck with other Holiday Inn's, but I wouldn't return to this location. the continental breakfast was ok, but i've seen better. items were cold, or not fully cooked. Couldn't find staff when we needed utencils/other items.
August 25, 2014
Rated 2.0 out of 5.0 by Tony1368 Last stay was not great...
Don't use room 231 or the bottom floors. Very noisy at late hours, outdated bathroom and bill was wrong.
August 22, 2014
Rated 3.0 out of 5.0 by westgate25 Stay was ok.
Rooms have been updated. Many areas including the pool and ceiling tiles in the hallway need work. Wait staff in the resturant are too busy with several tables and are inattentive.
August 18, 2014
Rated 5.0 out of 5.0 by Mikeyp1114 Great Stay!
Very welcoming and accommodating staff. Comfortable stay and nice rooms.
August 18, 2014
Rated 3.0 out of 5.0 by Travel Chicks in Stiletto OK but Staff was great!
Great staff handled situation great!!!!! The bathroom was not that clean.
August 13, 2014
Rated 3.0 out of 5.0 by LaceMcGace This Holiday Inn is Disappointing
Housekeeping could be better. I arrived at my room late at night to find no regular coffee stocked in my room, only decaf. I found hairs in the tub and could visually see dried substance on the bathroom door and office chair. My bathroom sink was also clogged and took a long time to drain, gross! The cleanliness of the rooms could be drastically improved. The couch was broken and sunk in as I sat down. I had to have my key reprogrammed 3 times in the 3 days I was there.
The bartender was rude, draft beer was broken and the cooler for the bottled beer was very noisy.
I am usually fond of Holiday Inns, but I would not recommend staying at this one.
August 13, 2014
Rated 5.0 out of 5.0 by Loud 411 Nice Place
The property was well maintained and the front desk people were great to deal with on issues. Megan is a very nice person as well as the woman that works the Mid-Night shift.
Unfortunately, they do not serve lunch at the hotel and having 2 kids with me I had to take them elsewhere and make time during my meetings.
Towels were hard to get as the Housekeeping staff didn't have any on their carts. I later learned that the washer had broken down.
All in all it was a great property and I will be back
August 12, 2014
Rated 1.0 out of 5.0 by zqzx water leak
Went to six flags decided didn't want to drive home booked hotel from park they tell me restaurant at hotel open until 10 so we leave park 830 hour early to make sure we find hotel and enough time to sit and order something to eat didn't get much to eat at park to exexpensive we find hotel easy with gps get to hotel now its a different price from one I got on phone earlier, they did make this right and gave me price but 20minutes lost then find out restaurnt closes at 9 no food have a 8year old and 14 that's starving need to travel to a ruby tuesday that wasn't nice to eat ,get back around 1130 try to sleep, around 12am until about 3 am some room near us had a flood theu decided to use a shop vac that sounded like a jack hammer to clean it 3hours straight had to be onRoad by 7 no sleep complained following morning they gave me room for half price ty but should have gotten night free plus a free future stay to see if I'll ever give a holiday inn a chance again hope someone from corp reads and response ty
August 11, 2014