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Rated 4.1 out of 5 by 183 reviewers.
Rated 3.0 out of 5.0 by HI Enfield CT The meal on Saturday evening was terrible. The meat was not cooked. Had to return 3x. I did not eat any portion of my meal except the desert and coffee which was good. The staff had to install one table as they were short. This should not happen. WE cannot purchase any wine during the meal. What more can I say? June 18, 2014
Rated 5.0 out of 5.0 by Tight Bathroom Stayed for 3 days. The bathroom with the door open is a little tight. Also the shower curtain was about to fall off . Other then this, stay was excellent June 18, 2014
Rated 5.0 out of 5.0 by College Visit Hotel service was excellent and would use this hotel again June 18, 2014
Rated 4.0 out of 5.0 by Overnight Staff was friendly, helpful. Bar staff was very attentive. Room was comfortable, slept soundly. June 14, 2014
Rated 4.0 out of 5.0 by Many thanks... Always have a great stay here and I come through town often. Robert who helped me this visit at the front desk was very nice as usual. Megan has a good group that work with her! Thanks again, Terry June 8, 2014
Rated 5.0 out of 5.0 by Quality room. Excellent Staff Pros: Cobb Salad!!!!! Friendly Staff. Comfortable Bed. Clean Envirnment. Having a Breakfast Bar with eggs and bacon and sausage and yogurt and fresh cut fruit. Great Orange Juice!!! Wish list: Please bring back your hot tub!!!!!! Replace the sometimes not so easy to cut french toast with belgium waffles. Thicker syrup - current syrup is very watery. June 6, 2014
Rated 4.0 out of 5.0 by Good location Front desk helpful, as I needed to check in early. Upgraded my room, which was clean and comfortable. June 5, 2014
Rated 4.0 out of 5.0 by Nice rooms but expensive breakfast Hotel is very close to Six Flags. Rooms were nice and clean. Plenty big enough for 4 people for a weekend. Staff was very friendly and helpful. Only down sides were the expensive costs of breakfast and drinks at the bar, the pool was too warm, and had no hot tub. Also watch yourself going into the bathroom! There's a step up that you will jam your toe into each time you enter! June 4, 2014
Rated 5.0 out of 5.0 by Good Experience The room was clean but a bit outdated. The staff was friendly and pleasant and the rates were good. All in all a comfortable pleasant stay. The beds could be a bit more comfy but they were fine. May 26, 2014
Rated 5.0 out of 5.0 by A Stay in Comfort I was cheerfully greeted by Megan and Aimia and they were kind enough to allow this weary business traveler to check in early. Everyone here was helpful and the property was very clean. Restauraunt / Lounge hours need to be expanded as the window for customers is very limited. May 16, 2014
Rated 5.0 out of 5.0 by Great Choice I stay here frequently while on both business and pleasure trips and is consistently an excellent value. April 29, 2014
Rated 2.0 out of 5.0 by Would not recommend this hotel I was very disappointed with the stay. The decor of the hotel was outdated. The pool was cold and there was no hot tub Jacuzzi or sauna. There was no towels in the pool room.The pool was dirty and the pool room was run down. The continental breakfast was fair the sausage was gross. Staff was fair could have been more helpful. There was constant noise and my family and I were unable to sleep April 28, 2014
Rated 5.0 out of 5.0 by Great hotel I would definitely recommend this hotel to the traveler. It was great for me as it was very close to where I was working that week. April 21, 2014
Rated 5.0 out of 5.0 by Customer Service A++ The Hotel experience for the traveling business guest is all about customer service. Kudo's to the staff here at the Enfield property; all of them! Special thanks to Robert, Gina, Megan, Aimia and Billy for making every day the closest thing to home. I hope IHG realizes how valuable you, all, truly are. My continuing thanks. April 7, 2014
Rated 4.0 out of 5.0 by Great Employees The only negative is the breakfast buffet, it was cold and limited for 12.95 I would expect at least hot eggs. Maybe offer breakfast off a menu would be better. any way the folks are always very warm, even if the eggs were cold March 31, 2014
Rated 5.0 out of 5.0 by Great room. Great room, bed was comfortable, staff was friendly and knowledgeable of the area. Great little restaurant right down the hill, Backyard Bar and Grill. Great crab cakes. . March 20, 2014
Rated 3.0 out of 5.0 by Attention to detail Overall it was a place to sleep but the room had issues. The heating unit could only maintain 70 degrees if it were set at 80 degrees and it wasn't that cold outside. The bathroom was so tiny that the door hit the curtain rod and prevented one from sitting straight on the toilet seat. Other issues were corrected by staff. March 17, 2014
Rated 3.0 out of 5.0 by Pillows too small for bed size Should have king pillows for king beds. For some reason our room was not cleaned and staff was gone so sat in messy room. Breakfast prices were raised and no comp cold breakfast. Stayed at this holiday before and never had any problems. March 9, 2014
Rated 5.0 out of 5.0 by reliable as usual This is always my go to hoek while on business in CT even if it's not as close as I'd like. I make a trip just because I know they will take excellent care of me. Definitely recommended. March 4, 2014
Rated 3.0 out of 5.0 by Alright beds, good service, but took out the hot tub. I always liked the Holiday inn. But I will never go to this one again after they replaced the hot tub with a fake plant. February 26, 2014
Rated 5.0 out of 5.0 by Why would you stay any where's else. When i travel, i only stay at holiday inn, I know I am going to get great service and a great place to stay. February 26, 2014
Rated 4.0 out of 5.0 by Recent stay Reservations process was great, even though I had to make changes. There were no problems. My only nit with this stay was that the complimentary room coffe only had decaf. I need the real deal 1st thing I the morning, otherwise, no issues. February 26, 2014
Rated 5.0 out of 5.0 by We stay here quite often family in the area Robert on the front desk is great to us we look for him each time we stay there. The breakfast buffet is nice coffe is good and all you want . We haven't used the pool, the bar is small but room for seating security in place is good February 26, 2014
Rated 5.0 out of 5.0 by Very comfortable beds and pillows. Everything was nearly great. On a cold night enjoyed not having to go out of the hotel for dinner or for breakfast in the a.m. However, restaurant and halls were cold. We didn't know you had a buffet breakfast until we went for dinner and saw the set up for breakfast. Waiter couldn't answer our questions so we went to the desk in the a.m. and asked. However, no one ever told us there was either a continental breakfast of full breakfast. We started asking questions when we overheard the waitress explaining the difference to another guest. The Chef visited our table, and I told him the buffet was cold. Also were never told that we could have gotten eggs cooked to order until we overheard that information also. The night before the menus should have been wiped down and the salt and pepper shakers at both dinner and breakfast needed to be washed or at least wiped. We really dislike eating with coats on. However, all said and done, we would stay again. February 20, 2014
Rated 5.0 out of 5.0 by Excellent Our room was awesome. It was huge and the bed was very comfortable. When I come back again Im requesting room 601 February 12, 2014
Rated 5.0 out of 5.0 by Suberb and Outstanding During my last stay I was treated with the most exceptional service and treatment I have ever received at a Hotel in my life! GM Tom has assembled a staff that has made his hotel a memorable one and one I will continue to stay at every trip I make to the area, Robert stands out for his professionalism and was able to help me with directions and able to exceed my every need. Meghan as well as Robert very professional and helpful. I was actually stranded in CT due to my drivers license being expired un known until I arrived and unable to rent a car, The staff was able to offer the shuttle to me to go to store and back to the airport. Very memorable and will not be forgotten Thank you for Everything February 4, 2014
Rated 4.0 out of 5.0 by Great staff...Great facility As I've come to expect at Holiday Inns across the country, the staff was informed and friendly. I feel I made friends with many of the staff and look forward to my next visit. Unfortunately the pool was out of order for the duration of my visit. The lobby and hallways were particularly cold. Despite this, I will continue to stay at this property when in the area. January 29, 2014
Rated 4.0 out of 5.0 by Why The Voucher I dont get the breakfast voucher that tells you to pay $5! Give us the breakfast or dont! January 21, 2014
Rated 5.0 out of 5.0 by Good stay on a snowy night Quiet. Newer furnishings and comfortable bed. Friendly staff. Breakfast buffet was better than most comparable hotels, with several hot food items paid for with a $5.00 voucher given to me at check-in. It snowed while I was there, and the snow plow service was very prompt. They did a great job of clearing off the parking lot access as much as practical, but they did not touch the sidewalk on the side of the hotel. The only significant negative was the bathroom fan seemed to push a little air into the bathroom rather than pull. As a result the bathroom was a bit cold, and I kept the bathroom door closed during the night. Is the exhaust fan running backwards? December 23, 2013
Rated 4.0 out of 5.0 by couple issues There were no priority club favors extended at front desk upon check in. That is a departure from recent past there. They just thanked me and no water , candy , fruit was offered as it had been before. The room clock was off about 8 hours and no instructions as to how to re-set it. Clock by bedside should be accurate and any alarm setting should be OFF. December 16, 2013
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