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Rated 4.1 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by Great room. Great room, bed was comfortable, staff was friendly and knowledgeable of the area. Great little restaurant right down the hill, Backyard Bar and Grill. Great crab cakes. . March 20, 2014
Rated 3.0 out of 5.0 by Attention to detail Overall it was a place to sleep but the room had issues. The heating unit could only maintain 70 degrees if it were set at 80 degrees and it wasn't that cold outside. The bathroom was so tiny that the door hit the curtain rod and prevented one from sitting straight on the toilet seat. Other issues were corrected by staff. March 17, 2014
Rated 3.0 out of 5.0 by Pillows too small for bed size Should have king pillows for king beds. For some reason our room was not cleaned and staff was gone so sat in messy room. Breakfast prices were raised and no comp cold breakfast. Stayed at this holiday before and never had any problems. March 9, 2014
Rated 5.0 out of 5.0 by reliable as usual This is always my go to hoek while on business in CT even if it's not as close as I'd like. I make a trip just because I know they will take excellent care of me. Definitely recommended. March 4, 2014
Rated 3.0 out of 5.0 by Alright beds, good service, but took out the hot tub. I always liked the Holiday inn. But I will never go to this one again after they replaced the hot tub with a fake plant. February 26, 2014
Rated 5.0 out of 5.0 by Why would you stay any where's else. When i travel, i only stay at holiday inn, I know I am going to get great service and a great place to stay. February 26, 2014
Rated 4.0 out of 5.0 by Recent stay Reservations process was great, even though I had to make changes. There were no problems. My only nit with this stay was that the complimentary room coffe only had decaf. I need the real deal 1st thing I the morning, otherwise, no issues. February 26, 2014
Rated 5.0 out of 5.0 by We stay here quite often family in the area Robert on the front desk is great to us we look for him each time we stay there. The breakfast buffet is nice coffe is good and all you want . We haven't used the pool, the bar is small but room for seating security in place is good February 26, 2014
Rated 5.0 out of 5.0 by Very comfortable beds and pillows. Everything was nearly great. On a cold night enjoyed not having to go out of the hotel for dinner or for breakfast in the a.m. However, restaurant and halls were cold. We didn't know you had a buffet breakfast until we went for dinner and saw the set up for breakfast. Waiter couldn't answer our questions so we went to the desk in the a.m. and asked. However, no one ever told us there was either a continental breakfast of full breakfast. We started asking questions when we overheard the waitress explaining the difference to another guest. The Chef visited our table, and I told him the buffet was cold. Also were never told that we could have gotten eggs cooked to order until we overheard that information also. The night before the menus should have been wiped down and the salt and pepper shakers at both dinner and breakfast needed to be washed or at least wiped. We really dislike eating with coats on. However, all said and done, we would stay again. February 20, 2014
Rated 5.0 out of 5.0 by Excellent Our room was awesome. It was huge and the bed was very comfortable. When I come back again Im requesting room 601 February 12, 2014
Rated 5.0 out of 5.0 by Suberb and Outstanding During my last stay I was treated with the most exceptional service and treatment I have ever received at a Hotel in my life! GM Tom has assembled a staff that has made his hotel a memorable one and one I will continue to stay at every trip I make to the area, Robert stands out for his professionalism and was able to help me with directions and able to exceed my every need. Meghan as well as Robert very professional and helpful. I was actually stranded in CT due to my drivers license being expired un known until I arrived and unable to rent a car, The staff was able to offer the shuttle to me to go to store and back to the airport. Very memorable and will not be forgotten Thank you for Everything February 4, 2014
Rated 4.0 out of 5.0 by Great staff...Great facility As I've come to expect at Holiday Inns across the country, the staff was informed and friendly. I feel I made friends with many of the staff and look forward to my next visit. Unfortunately the pool was out of order for the duration of my visit. The lobby and hallways were particularly cold. Despite this, I will continue to stay at this property when in the area. January 29, 2014
Rated 4.0 out of 5.0 by Why The Voucher I dont get the breakfast voucher that tells you to pay $5! Give us the breakfast or dont! January 21, 2014
Rated 5.0 out of 5.0 by Good stay on a snowy night Quiet. Newer furnishings and comfortable bed. Friendly staff. Breakfast buffet was better than most comparable hotels, with several hot food items paid for with a $5.00 voucher given to me at check-in. It snowed while I was there, and the snow plow service was very prompt. They did a great job of clearing off the parking lot access as much as practical, but they did not touch the sidewalk on the side of the hotel. The only significant negative was the bathroom fan seemed to push a little air into the bathroom rather than pull. As a result the bathroom was a bit cold, and I kept the bathroom door closed during the night. Is the exhaust fan running backwards? December 23, 2013
Rated 4.0 out of 5.0 by couple issues There were no priority club favors extended at front desk upon check in. That is a departure from recent past there. They just thanked me and no water , candy , fruit was offered as it had been before. The room clock was off about 8 hours and no instructions as to how to re-set it. Clock by bedside should be accurate and any alarm setting should be OFF. December 16, 2013
Rated 5.0 out of 5.0 by Holiday Inn Enfield CT Always a great stay! The staff, especially Megan and Robert are great!! December 15, 2013
Rated 5.0 out of 5.0 by great stay Always curtious and friendly great deal and value f8n f u n December 15, 2013
Rated 4.0 out of 5.0 by A great atmosphere!! The lobby is fantastic. I enjoyed the lounge area and swimming pool. Typical Holiday Inn comfort and cleanliness. December 10, 2013
Rated 5.0 out of 5.0 by Excellent Stay, as always My go to hotel when on business in ct. The staff ALWAYS exceeds my every expectation. December 8, 2013
Rated 2.0 out of 5.0 by cold room, contacted the frront desk twice and it made no differance. there were a group of young kids on the weekend, called the front desk twice about the noise and it did not stop. very annoying running up and down the halls, holding up the elevators and screaming at the games by the pool. the parents were just walking around from room to room with beer in their hands and not watching their kids. The restaurant staff were excellent and had the buffet ready early morning for us to depart to our business . Very helpful and personable. please let them know how they were appreciated for us. Had no choice in the hotel since they were made in advance by the organization which I was working for. I don't know if I would choose this site on my own in the future. November 27, 2013
Rated 2.0 out of 5.0 by Hotel needs renovation Let me start off by saying that I stay in hotels about 10 months a year and have been for over 12 years, so I have seen a lot. The staff is great but the rooms need to be renovated, not just painting. Start by having the staff take the filters out of the air handler units and clean them once a month. The ones I have seen here are the worst I have seen anywhere and if you have trouble breathing at night you won't sleep very well. The bathrooms are terrible, the tubs just don't come clean anymore and the tile surrounds and floors either need to be replaced or at least scrubbed and the grout redone. Sorry but the food at breakfast was inedible. I ended up just having a bowl of cereal every morning, and I was here for 3 weeks. By the way, by the guest laundry in the locker room, there are fungi growing in the corner. November 21, 2013
Rated 5.0 out of 5.0 by Stayed in Nice Hotel I was here on business and asked about the Discount Rooms rate from Roomsaver. This was given to me and I stayed. The room was good. The Bar was clean and food was good. The Breakfast was ample and good selection. November 20, 2013
Rated 5.0 out of 5.0 by Excellent Had a great experience. Great service and rooms were in Excellent conditions. November 19, 2013
Rated 4.0 out of 5.0 by Excellent accomations and service Our stay was very comfortable. The desk Staff were all friendly and seemed to care about our comfort. My reservation was changed twice without any trouble. The hotel is clean and quiet. Room service was excellent and plenty of hot water quickly. Thanks November 14, 2013
Rated 1.0 out of 5.0 by Hidden jewel Stayed here to attend a company function. What a find! This amazingly convenient hotel, right off I-91, has a refrigerator and microwave in the room, a large room with a sofa, a fitness center, indoor pool, its own restaurant and bar as well as being conveniently located to many other dining facilities. Staff very friendly and helpful. An unexpected discovery! Kudos to the management. November 14, 2013
Rated 5.0 out of 5.0 by LWML Retreat 11/1-11/2 Everything was very well done. The staff was excellent. Rooms were great for our rest. Function Rooms were great. Food was delicious and served very promptly. November 7, 2013
Rated 5.0 out of 5.0 by Great experience for our LWML Group! You provided an exceptional experience for our LWML weekend. The facility and the staff were a pleasure to work with! November 5, 2013
Rated 5.0 out of 5.0 by Great Service While in town for a conference, I found the staff to be very accomodating in getting me to and from the airport at inconvenient hours. The hotel was clean and quiet and a good value. October 29, 2013
Rated 3.0 out of 5.0 by Broken phone; dirty tub; keyed entrance from the back door didn't work; just ok all in all... My phone wasn't working, it took 3 hours to come up to see and fix it. My shower/tub was dirty, I had to let the hot water shower run to spray out all the scum that had settled to the bottom of the tub before I could step into it. It made me wonder how clean my room actually was knowing the housekeeper had clearly not seen the unplugged phone and black stuff all over the bottom of the tub like he or she did... Also, it was a fairly busy hotel the night I stayed, I had to park in the back parking lot and the lock to the door to enter hotel from the back was broken for anyone to enter. It was worrysome to me. October 28, 2013
Rated 3.0 out of 5.0 by front desk and resturant the front desk is not the same with out megan. as far as the restaurant is concerned , the quality has gone down hill for the dinner time. October 23, 2013
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